Hampton by Hilton Astana Triumphal Arch Guest Reviews
4.2/5
Very Good
87 review
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Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.3
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All reviews(87)
Positive reviews(80)
Reviews with photos/video(11)
Awesome stay(19)
Great location(11)
Friendly owner(9)
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Negative reviews(7)
Vonmuller
Queen Room-Accessible
Stayed in Jun 2024
Travel with friends
6 review
4.5/5
Great
Posted on Jun 21, 2024
Good hotel, conveniently located nearby the city centre and also not far from the airport. Staff is friendly and helpful, the room is nice and cosy, but the bathroom doesn’t have enough shelves to place all the hygiene items and the water from the shower cubicle leaks into the bathroom.
Guest User
Twin Room
Stayed in May 2024
Couples
7 review
4.7/5
Amazing
Posted on Jun 1, 2024
Very nice hotel conveniently located near expo. Excellent service and excellent breakfast! Staff were kind in helping us navigate city.
Jose Luis
Twin Room
Stayed in Sep 2022
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 14, 2022
Good hotel and not far from the centre. The staff is very helpful. Very good breakfast also.
Guest User
Twin Room
Stayed in Aug 2024
Business travelers
37 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Room
Facilities: Good, according to standards
Hygiene: very clean
Environment: Very close to the Arc de Triomphe Square, quite a nice place
Service: According to the level of Hampton Inn, it is generally very good and worth coming again.
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hermanxu
Twin Room
Stayed in Jun 2024
Business travelers
93 review
4.5/5
Great
Posted on Jun 21, 2024
Very new and clean, breakfast is also good, the room is a little small, everything else is good. Astana is a new city, the hotel is surrounded by new buildings and new roads, very comfortable
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Bai tong
Queen Room
Stayed in Aug 2024
Business travelers
43 review
4.5/5
Great
Posted on Aug 16, 2024
It would be better if the Internet speed could be lowered and faster. The download speed is 10m.
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Guest User
Queen Room-Accessible
Stayed in Nov 2023
Business travelers
2 review
3.0/5
Posted on Nov 21, 2023
The room is equivalent to domestic fast hotel standards, at the same price, the room is smaller, the bed 🛏️ is relatively comfortable, the breakfast is average, and the price is relatively high compared to this facility
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Xiesiyu
Queen Room
Stayed in Sep 2023
Couples
6 review
5.0/5
Outstanding
Posted on Oct 1, 2023
Well enough. Breakfast is also quite rich, grilled vegetables are my favorite! The large prunes are sweet, the apples are crisp, and the quality is good. Compared with hotel prices, the price/performance ratio is very high.
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Gaoxiaobing
Twin Room
Stayed in Sep 2023
Business travelers
4 review
4.5/5
Great
Posted on Sep 17, 2023
The hotel is relatively new and practical, unlike the gorgeous lobby found everywhere in China. The service staff were also very capable and checked in quickly. The room is relatively small, but very clean.
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K
Queen Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 30, 2024
Excellent hotel, breakfast is a solid B, the only negative is no shoehorn
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Guest User
Queen Room
Stayed in Feb 2024
Business travelers
16 review
4.0/5
Very Good
Posted on Mar 2, 2024
The water sprayed in the morning was not hot, so I couldn't wash my hair. But the breakfast is good. Very fresh and filling. Even though we didn’t have time to eat, they packed the food for us to take away. If you don't care about the water temperature, everything else is fine.
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Feilieailuo
Queen Room
Stayed in Feb 2024
Business travelers
5 review
4.5/5
Great
Posted on Feb 17, 2024
The hotel is conveniently located in the new left bank area of Astana, very close to the Victory Arch and the Botanical Garden Park. The hotel room was relatively small. I was given a corner room on the second floor. Because there was an outdoor wall on the other side, the room was a little cold. The house is heated in winter. The bathroom has a shower, and the shower door cannot be closed. You have to be careful not to spray water out, so the shower is not very enjoyable. The toiletries only include toothbrushes and toothpaste, except for large bottles of shampoo and body wash. The slippers are very thin and crude. There is no small refrigerator in the room, but there are two bottles of complimentary mineral water. I woke up late in the morning and didn't have breakfast. I can't comment on the quality of dinner. The overall feeling is that it is a notch lower than Hampton Inn in first-tier cities in China. With this hardware, the price is slightly higher. Check-out was delayed for half an hour at noon, and the front desk readily agreed. The overall service is good, but the hardware level is slightly average.
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Guest User
Queen Room
Stayed in Apr 2024
Business travelers
6 review
2.2/5
Posted on Apr 16, 2024
No room service, no meat for breakfast, no indoor pool. Poor surroundings.
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Sergey
Family Queen Room
Stayed in Jul 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jul 4, 2023
Nice hotel, convenient location, many cafes and restaurants nearby. The room is not big, but clean and comfortable. The staff is polite and attentive.
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jjycs
Twin Room
Stayed in Dec 2023
Business travelers
88 review
4.0/5
Very Good
Posted on Dec 28, 2023
The hotel has a good location. It is very close to Astana's Victory Arch. It is only a few minutes' walk away. Overall, it is okay. The hotel has a rich breakfast and the location is easy to find.