To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(600)
Positive reviews(558)
Reviews with photos/video(107)
Convenient location(64)
Friendly front desk staff(30)
Large rooms(26)
Convenient parking(24)
Easy to get around(21)
Average sound insulation(10)
Located downtown(6)
Many dining options(4)
Negative reviews(42)
Guest User
Discount Standard Room
Stayed in Nov 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Very nice hotel in a good location 200m from the border. Staff super nice and helpful.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Jasminiag
Discount Standard Room
Stayed in Jun 2024
Solo travelers
118 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Clean spacious rooms. Nice atmosphere. Great location.
Response from Property: Dear guests, thank you very much for your praise of our hotel, and we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to coming again. Have a nice trip!
PITER
Single Room
Stayed in Mar 2024
Couples
7 review
4.7/5
Amazing
Posted on Apr 16, 2024
The hotel is very close to the Hekou Port, The location is very good, and a few steps downstairs is a breakfast shop and souvenir shop. Many restaurants, street foods around the hotel, very lively and bustling at night.
Room is OK but the toilet was not really clean
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of the opinions to improve the hygiene quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Hsu
Single Room
Stayed in Feb 2024
Business travelers
6 review
4.5/5
Great
Posted on Apr 6, 2024
Very friendly and helpful personnel. The location is good and very close to the border gate with Vietnam.
Response from Property: Dear customer, we are very grateful that you took the time to leave a positive review for our hotel. We will continue to work hard to improve our services and facilities to provide you with a more comfortable and pleasant accommodation experience. Thank you for your support and trust!
Olivier Duchaufour
Standard Junior Room
Stayed in Mar 2024
Solo travelers
12 review
4.0/5
Very Good
Posted on Apr 21, 2024
don't speak any English even at the lobby. and completely don't care about what I ask
Response from Property: Hello, I'm really sorry, but a small place like ours cannot have an English-speaking front desk staff. Huazhu doesn't need the front desk staff to speak English either. In China, you can travel all over the country if you know Chinese.
Quynh
Large Single Room
Stayed in Apr 2023
Couples
8 review
4.2/5
Very Good
Posted on Jun 3, 2023
The hotel is very close to the Hekou Port, just a little walk to reach. There are many restaurants, street foods around the hotel, very lively and bustling at night
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
VIETNAM TRAVEL CAFE
Standard Room
Stayed in Nov 2023
Business travelers
10 review
3.5/5
Posted on Dec 4, 2023
Location is good, room is OK but the toilet was not really clean
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the front desk staff at any time. We are on call 24 hours a day to solve the problem for you. You can also directly go to the duty manager to handle it. We are deeply sorry for the inconvenience caused to you.
HYMIENMIKE
Discount Standard Room
Stayed in Oct 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Nov 7, 2024
Ok as the price.
Response from Property: 非常抱歉給您帶來了不好的體驗,我們深知您的反饋對我們的改進至關重要。我們會認真對待您的每一條建議,並努力提升服務質量。感謝您的耐心與理解,我們會盡快改正問題,為您提供更好的服務。
Guest User
Discount Standard Room
Stayed in May 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 23, 2023
Very comfortable and clean. The staff helped me print e visa. Very helpful and nice of them!
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我很高興能幫助到您。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
TrungHieu
Triple Room
Stayed in Mar 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on May 23, 2023
Good and nice hotel
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Đỗ Nga
Standard Junior Room
Stayed in Nov 2024
Family
9 review
4.0/5
Very Good
Posted on Dec 31, 2024
The hotel is ok in price range, the receptionist is not friendly, they don't look up the booking carefully so guests have to wait a long time
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的評價。期待再次光臨,祝旅途愉快!
Guest User
Discount Standard Room
Stayed in Nov 2024
Solo travelers
33 review
3.0/5
Posted on Dec 17, 2024
A very old hotel. The facilities are a bit old. The location is very good. But the price/performance ratio is not as good as before. The services and facilities of the surrounding hotels of the same price are much better than this one. The service is not as good as before. The waiter's response speed is OK, but the attitude is always sullen. There are many people gathered in the lobby, standing or sitting, smoking, speaking the local dialect and chatting loudly. I have stayed in this hotel before and felt good, but this time the contrast is very big. I feel that the management and service are obviously not as good as before. I don't recommend it.
Original TextTranslated by Google
Response from Property: 非常抱歉給您帶來了不好的體驗,我們深知您的反饋對我們的改進至關重要。我們會認真對待您的每一條建議,並努力提升服務質量。感謝您的耐心與理解,我們會盡快改正問題,為您提供更好的服務。
Wanggongguan
Standard Junior Room
Stayed in Nov 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Dec 3, 2024
I recommend my friends to stay at Binjiang International Hotel. Although the equipment is old, the service is very good and hygienic. Parking is convenient, and the surrounding area is also convenient for eating and shopping.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Discount Standard Room
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 19, 2024
I am an old regular customer. Every time I stay at Hekou, I only choose their hotel. The main reason is that it is convenient for me, clean, and I can park and take the elevator. Hehe, it is very high-end.
Original TextTranslated by Google
Response from Property: 您的滿意就是我們最大的動力,期待您再次光臨,祝您生活愉快!
Guest User
Superior Standard Room
Stayed in Aug 2024
Family
12 review
2.0/5
Posted on Sep 6, 2024
The pillows in the room are relatively high. Maybe the store owner wants us to sit back and relax. The store owner is very thrifty. The virtue of frugality should not be forgotten and this good habit should be continued.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We sincerely apologize and regret for your unpleasant experience during your stay. The hotel management attaches great importance to the opinions of every guest, and we will further improve and improve our facilities and services. We sincerely look forward to your visit again.