Higashi Kaigancho 9-11, Atami City, Shizuoka Prefecture, 413-0012, JapanView Hotel Details
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Atami Onsen Sakuraya Ryokan Guest Reviews
4.5/5
Great
13 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(13)
Positive reviews(11)
Reviews with photos/video(5)
Great service(9)
Tasty dinner(5)
Negative reviews(2)
Lifetastic
Duplex Scenic View Japanese-Style Room
Stayed in Jul 2023
Family
6 review
5.0/5
Outstanding
Posted on Jul 28, 2023
Old style Japanese hot springs. Very good location & services! Hot springs- great!!!!
Dinner & breakfast ate so good & delicious! They offered a ride to station as we have so many luggage! Love to recommend to others!
Mazhongchitu
Japanese-Style Room with Private Open-Air Bath
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 28, 2024
🌟👩💼The service provided by the waitress was superb👍. It made me feel better~💖😊✨It was the Mid-Autumn Festival, so I also gave the waitress a rose bean paste mooncake from Xinghualou.
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6/16
Piesixiwanzipie
Japanese Room (10 Tatami Mats+ Wide Veranda)
Stayed in Aug 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Aug 27, 2024
A very satisfactory reservation, a typical Japanese-style hotel, the food is delicious, the time is quite long, the accommodation is clean, the hot spring is also clean, satisfactory. The stairs are a bit long... Just walk downstairs and you will reach the beach, very close.
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Guest User
Scenic View Japanese-Style Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 17, 2024
Staff are very friendly
It's walking distance from Atami Station, but you have to walk up a long staircase to get to the hotel. If you have large luggage, it's best to contact the staff to pick you up at the station.
When we checked out, we saw us carrying our large luggage and immediately arranged a car to take us to Atami Station.
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Guest User
Scenic View Japanese-Style Room
Stayed in May 2024
Couples
2 review
4.5/5
Great
Posted on May 17, 2024
We booked this hot spring hotel to watch the fireworks. It is very close to Atami. We also borrowed yukatas. The dinner and breakfast were very rich. There was also a welcome afternoon tea. In addition, the service was very good. They also sent us to the nearby station. We were very satisfied.
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Guest User
Japanese Room (10 Tatami Mats+ Wide Veranda)
Stayed in Aug 2024
Couples
9 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Japanese style 10 tatami + spacious balcony
The staff is friendly and attentive, the food is very suitable for summer, and the location is close to Atami Station and sun beach 🏖️
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N Ha
Duplex Scenic View Japanese-Style Room
Stayed in Aug 2024
Family
5 review
4.5/5
Great
Posted on Aug 19, 2024
Traditional hot spring-style inn, all meals in the room. The room has 2 floors, the lower level is the dining area, the upper level is the bedroom, washroom, bathroom, and a small patio area overlooking the beach. From Atami Station to the inn, it takes about 10 minutes to drag your luggage around the road. It takes about 5 minutes to walk up the stairs without luggage. It's about a 10-minute walk from the guesthouse to Atami Sunshine Beach to watch the fireworks festival. The inn staff was courteous, explaining what each dish was and how it should be eaten, and reminding us that it was time to leave for the fireworks festival. Although the cost of accommodation was greatly increased due to the fireworks festival, it was a good stay experience overall.
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Lien fon
Duplex Japanese-Style Room
Stayed in Jul 2024
Couples
1 review
4.2/5
Very Good
Posted on Jul 22, 2024
The 70-year-old Japanese-style hotel is in a good location and is only a few minutes' walk away. However, the disadvantage of Weiyi is that it is not easy to get a taxi, but Shadian will provide free taxi service to the station.
The customer service staff at Shadian are very polite and the service is very thoughtful! The breakfast and dinner provided are very rich, fresh and delicious!
Although there was a parking lot, it was a little far from the hotel, which was disappointing for the elderly. (The hotel staff tried to drive and park the car for us, but we declined because we are very particular about our car.) The food was very delicious, and we booked a room with an open-air bath, so we were able to relax in the room.
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Guest User
Duplex Japanese-Style Room
Stayed in May 2024
Couples
1 review
2.7/5
Posted on May 3, 2024
Disadvantages:
When checking in, I specifically asked if I could store my luggage at the hotel after checking out. The check-in person said yes. When checking out, a fat old man with glasses told me that the luggage can only be stored until 12 noon. I asked if it could be stored until 3 pm. The answer was no no no. The hotel reception is quite large and there are many staff. I was not informed of the time limit for storing luggage when I checked in. It is easy to delay the itinerary. Such an inflexible hotel is difficult to survive.
Advantages:
The hotel carefully prepares breakfast and dinner and the service is very good. Although there is a basic language barrier, except for the fat old man with glasses at the front desk, the hotel staff are all serving seriously.
The hotel is very close to Atami Station, but you have to walk up a 20-meter-high staircase. If a girl is carrying a large luggage alone, it is almost impossible to walk (but most places in Atami require high stairs)
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Guest User
Japanese-Style Room
Stayed in Aug 2023
Family
3 review
4.7/5
Amazing
Posted on Oct 5, 2023
The service, breakfast and dinner were very good, especially the wagyu set menu, and the desserts were also great. You can eat until you are full and can enjoy it slowly. However, there was no view outside the window of our room, and the view on the first floor was pretty good.
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Guest User
Duplex Scenic View Japanese-Style Room
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Very delicious too
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Guest User
Stayed in Mar 2023
Family
2.0/5
Posted on Mar 10, 2023
The room was clean. The sea was beautiful even though it was hidden by the building from the window. There are many stairs in the surrounding area, which is difficult for the elderly, but this is unavoidable due to the locality of Atami. Bad point ・Although it was only one person, the elderly woman who served was winter without using honorifics at all. I tried to get my 95-year-old grandmother and sisters out of the chair because it was difficult to serve them. It's insane.・When someone gives me shoes, I always have to go look for them myself without knowing which one. If you don't understand it, please don't keep it. I want you to make a note of the room number.・Beef stew tastes worse than making it yourself. I was surprised that all the meat soup was out.・The banquet hall is very cold. The reason is that we use fire, but even though it's February, I'm shivering and waiting without heating.・There is an open-air bath, but you can't see the atmosphere at all. No repeats.