KAMENOI HOTEL ATAMI

KAMENOI HOTEL ATAMI Reviews

KAMENOI HOTEL ATAMI

2 Chome-12-3, Atami City, Shizuoka Prefecture, 413-0016, JapanView Hotel Details
KAMENOI HOTEL ATAMI
KAMENOI HOTEL ATAMIKAMENOI HOTEL ATAMIKAMENOI HOTEL ATAMI
Check available rooms for your travel dates
We Price Match
1 night

KAMENOI HOTEL ATAMI Guest Reviews

4.3/5
Very Good
111 review
Verified reviews
Location4.2
Amenities4.3
Service4.4
Cleanliness4.4
Filter by:
Sort by:
All reviews(111)
Positive reviews(105)
Reviews with photos/video(45)
Awesome rooms(42)
Loved the view(28)
Large rooms(17)
Delicious breakfast(12)
Convenient location(11)
Delicious buffet(8)
Great value for money(6)
Offers pick-up/drop-offs(5)
Negative reviews(6)
Ryuki k
Twin Room Standard(With Living Room & private bathroom) (Non Smoking)
Stayed in Jan 2024
Couples
4 review
3.5/5
Posted on Jan 6, 2024
Our stay at Kamenoi Hotel in Atami was filled with awe-inspiring views from our room. While we did notice a hint of dustiness, the overall atmosphere and the romantic setting made our time there truly memorable.
Guest User
Twin Room Deluxe(With Living Room & private bathroom)(Non-smoking)
Stayed in Sep 2024
Family
1 review
4.0/5
Very Good
Posted on Sep 8, 2024
More suitable for family with kids
Response from Property: Thank you very much for staying at Kamenoi Hotel Atami. The hotel has a kids park and a children's buffet that the whole family can enjoy. We look forward to seeing you again.Kamenoi Hotel Atami Front
Hung
Twin Room Standard(With Living Room & private bathroom) (Non Smoking)
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 19, 2024
exellent location, great service and dinner of superb variety selection
Anonymous User
Accessible room(With private bathroom)(Non-smoking)
Stayed in Oct 2023
Family
3 review
2.0/5
Posted on Oct 28, 2023
Food and location was mid. Liked the view of the beach from the top. But the service was extremely bad, they had additional charges and when I asked why, they just hung up on the phone. The receptionist woman was extremely unprofessional and ruined the whole experience. Try to book a different hotel. The staff was terrible.
Guest User
Twin Room with Sea View
Stayed in Oct 2023
Family
2 review
3.5/5
Posted on Oct 17, 2023
The hotel charged me over price for 6 years old kid. He didn’t even eat much and sleep on my bed. It cost me 9,790 yen. The room is good and if you don’t have car, don’t come. 😖
CYRUSHO
Twin Room Standard(With Living Room & private bathroom) (Non Smoking)
Stayed in Sep 2023
Family
5 review
5.0/5
Outstanding
Posted on Sep 6, 2023
This hotel is worth for that price. Good environment with nice view. The room size is big enough and the foods were great. Having a nice stay here!
Response from Property: Thank you very much for staying at Kamenoi Hotel Atami. We are very happy to hear that you thoroughly enjoyed your stay with us. We hope that you will choose our hotel again when you come to Atami. All of our staff are looking forward to seeing you. Kamenoi Hotel Atami Front Desk
Flavio
Twin Room Deluxe(With Living Room & private bathroom)(Non-smoking)
Stayed in Dec 2022
Travel with friends
7 review
4.5/5
Great
Posted on Dec 21, 2022
I’m a little torn to rate the location average because it can be a pain to get to if you don’t have a car, but the view from the room (apparently all rooms have view of the sea) is great. A lot of variety for breakfast but nothing really stood out. I didn’t get to visit the onsen because they don’t allow tattooed people. I would stay again, especially in summer on a fireworks day!
Response from Property: Thank you very much for staying at Kamenoi Hotel Atami. Thank you again for your contribution. Our hotel is located on a hill in Atami City, so you can enjoy the fireworks as if you were looking down from above. Also, the fireworks seen from the balcony are very impressive. Fireworks are held throughout the year, so we hope you can enjoy the fireworks in different seasons. We look forward to seeing you again. Kamenoi Hotel Atami Front Desk
Guest User
Accessible room(With private bathroom)(Non-smoking)
Stayed in May 2023
Family
4 review
3.7/5
Posted on Aug 4, 2023
It is a family friendly hotel. The room is clean and cozy. The breakfast and dinner is great!! The staff are friendly and helpful.
Response from Property: Thank you very much for staying at Kamenoi Hotel Atami. I am truly happy that you thoroughly enjoyed your stay. We will take your kind words as encouragement and strive to further improve our services, so please come again. We look forward to seeing you again. Kamenoi Hotel Atami Front Desk
Roy
Japanese-Western style Room Standard(With private bathroom) (Non Smoking)
Stayed in Nov 2023
Solo travelers
18 review
4.0/5
Very Good
Posted on Nov 17, 2023
Good good
Guest User
Accessible room(With private bathroom)(Non-smoking)
Stayed in Sep 2024
Couples
1 review
3.0/5
Posted on Sep 8, 2024
The room was spacious and clean. The view of Atami's nightscape and sunrise was beautiful. The parking lot is small, so I think it would be necessary for staff to guide you.
Original TextTranslated by Google
Guest User
Japanese-Western style Room Standard(With private bathroom) (Non Smoking)
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Came here for the Atami Fireworks Festival, and you can see it from the balcony, without having to squeeze in with the crowds on the beach. The angle is great, and I'm very happy!
Original TextTranslated by Google
Lai Yan
Japanese-Western style Room Standard(With private bathroom) (Non Smoking)
Stayed in Aug 2024
Family
7 review
1.7/5
Posted on Aug 12, 2024
The hotel was very remote, so I followed the navigation system and drove in circles in the mountains for a full hour. However, the navigation system showed that I had reached my destination several times. In the end, I got off the car and asked for directions. After asking several people, I found it. The room was generally average. The air conditioner was noisy and dirty. After the air freshener was turned on, the air quality was always the worst. The bathtub was at the outlet and water kept pouring. However, I never used the bathroom. There was no bottled water provided. The waiters suggested drinking water from the pipe. Most of them did not understand English or Chinese. Only one person understood Chinese, but his attitude was not very friendly. The food quality in the restaurant is very average, so you must make a reservation. The bathrobe was not fully dried, there were no attendants or cleaners at the bathhouse, and the cleanliness was not good. The environment outside the room is beautiful and you can see fireworks. The distance or how much you see depends on whether the room is in the front row.
Original TextTranslated by Google
Guest User
Twin Room Standard(With Living Room & private bathroom) (Non Smoking)
Stayed in Jul 2024
Couples
1 review
4.7/5
Amazing
Posted on Jul 26, 2024
The room was spacious and clean. The hair dryer in the large communal bath was ReFa! You could choose your own amenities, but there were plenty. The bath in the room was also great, as you could enjoy the ocean and mountain views while taking a bath. I was surprised at the number of items on the breakfast buffet. Everything was delicious. My Korean boyfriend, who was visiting Japan for the first time, said he was very satisfied 😊!!
Original TextTranslated by Google
szly_liuy
Twin Room Standard(With Living Room & private bathroom) (Non Smoking)
Stayed in Jul 2024
Family
53 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Japanese-style hot spring resort hotel, breakfast and dinner included, Japanese and Western varieties are quite a lot, hot spring clothes and toiletries can be picked up directly on the first floor. There are Chinese service staff at the front desk, which is convenient for communication. During the peak breakfast hours, you need to register and wait for the room number to be called. There is a shuttle bus to Atami Railway Station, which needs to be booked by email in advance. It will be fully booked on the same day and the next day. There is also a bus in front of the hotel, but it only runs twice a day. The hotel is built on the mountain, and other travel depends on taxis. The taxi from the train station to the hotel is about 1,800 yen, which is also OK. The room is large and fully equipped. The shower and bathtub are together. The shampoo and shower gel are dhc. The hand wash and facial wash are pola, which is super nice and comfortable. It looks quite expensive online. It is exclusively for the hotel and cannot be bought outside. The mountain and sea views are also very good. It was foggy in the afternoons when we went there. If the weather is good, I believe there will be a better experience.
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at 亀の井ホテルAtami and sharing your stay experience. I'm really touched by your review. I'm glad that the hotel can bring you a wonderful time during your trip. Your evaluation really encourages us a lot, and we also thank you for your valuable suggestions and proposals. We will definitely do better and be committed to providing every guest with a home away from home experience~Welcome to come back often Take a look at home! Chinese person in charge
Guest User
Japanese-Western style Room Standard(With private bathroom) (Non Smoking)
Stayed in Jul 2024
Family
8 review
4.5/5
Great
Posted on Jul 18, 2024
The hotel's breakfast and dinner are quite rich, but if you don't make a reservation for dinner in advance, it's already 17:00 when you arrive at the hotel, so you have to eat at 19:45. The scenery outside the balcony is nice, with sea and mountains during the day and thousands of lights at night. Although the hotel facilities are not new, they are very clean. You need to make an appointment for the shuttle bus from the hotel. If you miss it, you can only take the bus by yourself.
Original TextTranslated by Google
6/8