Belle Epoque Suites Reviews

We booked the hotel at dawn to access it in a little over 1 hour (we took the entrance fee before 6am and departure before 11am since we were only going to stay a couple of hours). When we arrived at the hotel there was no one at the reception, they do not have a 24 hour reception. We tried to contact the hotel to check-in and there was no response. When booking breakfast they do not indicate the start time of it (a girl from the cleaning service told us that it was indicated on a sign inside the elevator, which we did not use), so we were left without breakfast since the Service starts at 8:00am and we had to leave at 7:30am. The hotel room is modern and comfortable, but considering the inconveniences we had when checking in at dawn and the lack of information about other services, this is a hotel that we do not recommend.