Crowne Plaza Atlanta - Midtown Reviews

The hotel infrasctructure is quite decent, the rooms are big and the beds are confortable. On the down side, the halls do not smell well and trash bags are scattered outside some rooms and not picked-up quicly. The gym is very good and the breakfast buffet is not so bad.

The hotel was non stop busy at the front desk and the elevators were always backed up because of it.

There need to be toothbrush, toothpaste, and drinking bottle water inside the room complimentry for each guest.

Very good hotel room, spacious, recommended

Room might need a little update, specially the bathroom. Facilites are great, staff was quite kind. Location is really good.

The room was okay for a weekend stay but there’s basically no light in the room even after turning on everything. The noise coming from the nearby highway isn’t actually that bad but you can hear it. Also the breakfast is not included providing a higher charge altogether, however it was really filling and the staff was great.

Very nice hotel, price was fair, location and the amazing front desk staff. Everyone was extremely friendly and polite. That's what we need more in America. Great job people

The from desk people were great! However, I left the do not disturb hanger on my door before I went out and when I came back it was inside my room. I didn’t want housekeeping to come. As a solo woman traveler, had I been in the room that would’ve been an uncomfortable and potentially unsafe situation. The photos were taken prior to checking out (I always try to clear the trash and consolidate the dirty towels to make clean up easier).

Average hotel the lobby is good but the rooms are average rooms and not really clean but in total it’s an okay hotel

I was very disappointed in booking this hotel. The hotel itself is in need of major renovation. This is visible in everything. The carpet in the lobby is so old and poorly cleaned. On the floor where we lived there were gaps between the carpets that you trip over. The door to our room had a huge gap. The door didn't open well. The wall nearby was shaking. The room itself smelled damp. The shower was just terrible. The water from the watering can was pouring out into an unknown direction. It was simply impossible to wash. There was mold on the floor in the bathroom. We were unable to drink coffee in the room because the coffee machine apparently had not been washed or cleaned for a long time. There was a lot of dust on it. The beds are poorly cleaned with a lot of dust and dirt. I paid for breakfast along with the hotel fee, but I would rather not do that. In the morning I went for breakfast. All the tables were occupied. But the food didn’t inspire confidence in me. We did not have breakfast at this hotel. This was money thrown away. This hotel has far free parking and we had to pay extra for packing our car. We were very disappointed with this hotel. I didn't think I would be so disappointed.

This is a rubbish hotel. I have been traveling for 30 years and have never seen such a bad service in a hotel. The front desk can take 25 minutes to check in one person, and the queue is two hours. The most hateful thing is that the front desk actually tries every way to deduct more money.

The door of the room was broken, but the hygiene was OK. You need to ask the front desk for a meal ticket for the free breakfast. Due to the cancellation of the flight and the lack of finding the hotel in the middle of the night, I spent the night in the lobby of another hotel and booked this hotel through Ctrip the next day. Ctrip is awesome, and the customer service staff helped solve many problems. Thank you very much.

The room and bed were quite comfortable, but the floor in the room was not vacuumed! The service level of the lobby on the first floor was average, and there was no hospitality! The breakfast was ok, not rich, but filling!

An old hotel located in the city center, the equipment is indeed old, but the price is still cheap. No comments will be made if you didn't have breakfast. There are many people drinking in the hotel lobby, and there are security guards at the door who lock the door after 12 o'clock at night.