Hotels Near Olympia Building in Atlanta

Very friendly staff, check-in/out super smooth. The room was comfortable but super noisy : it faces one of the main “interstate?” or Atlanta ring and noise insulation is very poor. One would expect better for such hotel. Location is great… building quality should be better.

Booked a stay for an Elton John concert. First time staying at this property. Room was nice, location was great. But really wanted to take the time to write a review because of the phenomenal experience at check in with Toni-Ann. She was so sweet, joyful, and helpful and made the entire experience that much better right from check-in. I truly believe when things start off good from the get go you’re more than likely to keep that energy going for the rest of the trip - so thank you Toni-Ann!

Unfortunately, due to this time of Covid, many establishments have suffered greatly in lots of areas. Having worked in the hotel industry for a number of years in the past, I know that service is nothing like it used to be. However, I expect better than the bare minimum from one of the top names in the industry. For starters, The Breakfast bar is a joke, and the attendant has attitude problems. Breakfast is supposed to run from 6:30 a.m. until 9:30 a.m. With a limited selection already, I think it's poor business to have empty chafing dishes that need replenishing, and the attendant is sitting in the computer printing area on her phone! Then when she finally comes to check on her station, it's clear that she feels WE are inconveniencing HER! She loudly announced there would be no more meat to go on the bar! Mind you, it wasn't even 8:00 a.m. yet! I have largely decided to go down to the the Waffle House on the corner for my breakfast for the duration of my stay. In addition to the problems with breakfast, this is supposed to be a ”No Smoking” area. There's been a strong odor of **** being smoked BOTH NIGHTS that I've been here. Security is in place in the evening, but I doubt they're even trying to monitor the property and goings on...I was trained by Marriott's best in the early 1970's, and know that both father and son would be sad to see what's become of their legacy. They both were very ”hands on” and proud of what their family had achieved...

This happened on the weekend of May 28th 2022. My boyfriend and I were attending an anime convention in Atlanta. When we arrived we were told that there was public parking and vallet parking. After driving around and not having any success we decided to choose their valet service. What they did not tell us is that they lost the keys to their own parking lot. They were using another hotels parking lot across the street to park guests cars. When parking the guest cars they told guest to leave the keys in the car and they would eventually park it. There were so many cars backing up and into a public road because they were not parking the cars. This was also memorial day weekend and we saw lots of panhandlers around. This was my car I was driving and I was not about for it to get stolen. I asked the valets, Who were standing at their stand talking to their friends surrounded by cars with keys inside them not being parked, where are they parking their cars? I want to park my car myself. They told me and I paid the hotel across the street that I wasn’t staying at $28 to park a whole $10 cheaper from the valet service that they were charging. The valets argued with me stating that “ valet parking is mandatory at this hotel.” To which I pointed to the sign across from their station that states “ Valet Parking And Public Parking Available To Guests”. I’ve worked with the public before so I went to go and speak to the staff member in charge of the valet parking service. I explain to them that for our own safety I would like to park my own car. They agreed and they stated that “We will take the parking off your bill.” Once I return to my car I had to wait until there was an opening for my boyfriend to guide me out of the cramped parking situation that they had created with all of the cars the valets were supposed to be parking. Once we were finally free I parked my car in the parking lot of the hotel right across from the courtyard in buckhead. The other hotel gave us permission and as we were parking we saw a valet finally pull up with the first car that we saw pulled in right before us. He even honked at us because I was taking too long to put my card into the machine to pay for parking. We were only staying one night there. We had such a difficult time with us that we did not enjoy the convention to the fullest. As we were leaving the next morning I even caught a conversation of a woman trying to figure out where her keys went. She was screaming at the the staff because she gave the Valets her keys and they did not give them back. As we left the hotel I thought we had finally left this bad experience behind but I was not right at all about that. Because the hotel room was in my boyfriends name he got the invoice for the hotel. When we got the invoice back from Buckhead we noticed that valet parking was not on our paper invoice. However on his debit card there was a singular $38 charge. The description of the $38 charge was “valet parking hotel Buckhead

After a long flight, we arrived at the Atlanta Airport at midnight. My family and I were too exhausted to make the drive to our next destination. I had a few IHG points and decided to use them at this hotel. I assumed the hotel would be average because of the location. I was ok with average because I was so exhausted. When we arrived, Keisha at the Front desk provided professional, upbeat, and kind service. The room was clean and the bed was comfortable. Upon checking out, I had a wonderful encounter with Dee at the Front desk. Again, I received phenomenal customer service. I will definitely add this hotel to list of places to stay.

I stay in a lot of hotels…mostly Marriott. This hotel does not meet the Marriott standard. We checked in late from flying all day and almost left and found somewhere else, but decided to stay because we were so tired. I asked the receptionist to give us a quiet room, he kept saying he would and it would be a high floor. The room was on floor 5 (not high), right in front of elevators. They had a family reunion and a conference going on and at 11 pm it was so loud! The room never got cool, and the bed was awful! Like I said before, I mostly stay in Marriott’s and typically love the mattress’s but this was not Marriotts normal mattress. It also looked like it had been updated but whoever did this remodel did shotty work.

This type of room booked by Ctrip must avoid the third floor. When I entered, I smelled a so-called cigarette smell and immediately asked to change rooms. The front desk said that many people smoke on this floor 😅... The hotel only has a small train next door to the airport. It is not very convenient if you have a lot of luggage or it rains.

We took our 9 year old to his first two Braves games and stayed at this hotel for 4 days. We had never stayed here before, but a relative recommended the hotel. The room was clean and smelled nice. I always check the sheets and pillows. The only negative was the white thin coverlet looked pretty on top, but was covered in paint smudges or marker of some kind on the underside. We just removed it and set it to the side. The staff, for the most part, was incredibly nice and very helpful. Crystal and Marianna at the front desk were absolutely wonderful! Warm smiles and very helpful with any questions. The breakfast each day was great! The woman serving was all smiles and kept everything well stocked. Our housekeeper was super friendly and traded our towels and washcloths as well as replenished our toilet tissue and in room coffee. The only major negative to our trip was the night counter employee, Josh. He had a terrible attitude and was disrespectful and rude. Not just to us. We observed his bad attitude on our second night and experienced it ourselves on our last night. Out of respect for my son, I waited until he was comfortably back in our room before I returned to the lobby to get Josh’s name. We had been very nice and friendly when we originally entered the lobby and even asked Josh several questions about his day. He ignored us completely, and we were standing directly in front of him at the counter trying to pay for some drinks. When he returned our change he set it down behind the plastic barrier and then ignored us. We couldn’t get hold of it and asked if he could push it forward. He continued to ignore us as if we weren’t there. Keep in mind we were literally standing across the counter from him at the check in desk. My wife ended up pushing on the plastic barrier until it touched the register so she could slide the dollars out. The entire time he ignored us, even as we were asking him to please slide the money under the plastic. In an effort to avoid a conflict in front of my son we simply said, “Well then. I guess have a good night.” He still didn’t respond…. When I returned to the lobby, his excuse was, “..I have had to deal with these baseball people all week.” I was wearing a Braves shirt…. There was more with Josh, but I have made my point. So, to wrap it up, Josh is a terrible front desk representative for this hotel and needs to be moved where he has no guest contact. The rest of the staff and management are great!

Good hotel