SpringHill Suites Austin South Reviews

Hotel is in a good location and clean. They have two elevators and one of them was not working when we arrived, that was kind of ok. Then at the checkout time, second elevator was not working. My wife, who suffers from arthritis and I had to take luggage from the sixth floor down to the lobby without any help from their staff. They just gave blank stares and rudely told us that it will not be fixed until next day. When we aked for the refund, they said it was booked thru Trip.com so they cannot do anything. If you book thru Marriot web site, prices are very high for the same room. That didn't sound right or helpful. Terrible.

Good and convenient

The hotel is not far from the airport but the environment is quiet. There is a free breakfast downstairs which is very good. The hygiene is good and the price/performance ratio is acceptable. I will consider staying there again on my next business trip.

Good hotel! I like it