Hotels Near Cavo Greco viewpoint Ayia Napa in Ayia Napa

I want to start this review by saying that the staff at this hotel are outstanding, they go above and beyond to help, they are friendly and very hard working. However, I can’t understand how majority of the reviews for this hotel are positive from what we and other experienced from our stay. Upon arrival the hotel is clean and modern, the rooms are airy and modern and all looks very nice. I think the main issue with this place is there is far far too many guests for the amenities that the hotel has to offer. BUFFET: The buffet restaurant is absolutely tiny, every night there was a huge que wrapped all around to get to the food. This is not ideal with 2 small children when you have go back and forth separately for everyone to get their plate of food. This resulted in my partner not getting anything to eat because of the length of time it took then returning on his own at 9pm. The que went from the very first dish right to the last so it took a long time to get to the end. Not only that the food was not being replenished quick enough, everything was stone cold and the food all had a crusty top layer as if it had been standing for a long time. The food is one of the worst we have had. The hotel is aware of this issue as they had one of the staff members asking for peoples feedback and agreed it was far too small and that the hotel was looking into it. A LA CARTE: My next issue was the a la carte, there is only one included a la carte and the food here was absolutely disgusting and stone cold. The restaurant itself is outdoor but is very very dirty and unkept. While we were there the majority of people were leaving without finishing their meal. We waited over 2 hours and ended up leaving before our dessert as it was just taking so long. ENTERTAINMENT: this also wasnt great, there was only 1 thing on most nights that last 30mins-45mins and then that was it. It was out on the terrace which again there was not enough space or seats for how many guests were at the hotel. Daytime entertainment was very lacking, if you have children this is definitely not a good choice hotel for that reason. There is only 2 young girls that run entertainment during the day and they run very few activities. POOL: the pools upon arrival look great however we found these to be dirty, they all had scum rings around the outer which was never cleaned the whole time we were there, the tiles were black and mouldy in lots of places. We saw ants crawling all over the bar counters too. My suggestion to this hotel would be stop trying to make more money and concentrate on catering to the guests that have already paid a lot to stay here. Open up the paid a la carte as an option to all inclusive guests which would free up more congestion in the buffet. Open the roof top bar also as an option to all inclusive guests, not an extra charge. This would allow for more space for guests to enjoy their night rather than sitting in a small lobby for the whole duration of their holiday

We are currently at vrissaki beach ⛱ in room 220 and we've had no issues at all lovely room with a lovely view good food plenty of choice something to suite everyone,is great to eat breakfast overlooking the beach ⛱ rooms always cleaned we are on HB and is ideal as she can swap dinner for lunch which is ideal if you want eat out in the evening overall we are having great hol so please don't let negative reviews put you off it's great

We had a really pleasent stay at this hotel. We have booked half-board and the food at the buffet was really varied and we had a good selection between a variety of fresh salads, vegetables, fish, meat and deserts. All the staff were really nice, friendly and professionell. Especially the staff from the reception, the waiters and waitresses and of course Valentino, the man for the entertainment did all a great job! There were quizzes and live music every night. We really enjoyed our stay and will miss it.

It was amazing in Ayia Napa and in the hotel Napa Plaza, the staff is very kindly and friendly, espacially Anastasia was very carefully of every person and everything to be the work very coordinated. Thank you dear all so much. The Hotel is situated in a very good place cause it is not far from the beach, and in the city center where are good resturants and clubs. So u can make here both passive and active rest in this hotel. I brought only breakfast. It was full of food and very tasty food in the morning.

There’s absolutely nothing more I can say about this hotel other than excellent! It was my husband’s 60th birthday and nothing was too much trouble for them. Andreas you were fantastic organising everything for me, making sure my husband had an experience he will never forget. Balloons, in the room and around the private cabana by the rooftop pool, a cake, fantastic room and he even made sure there was my favourite wine ready for us, chilled to perfection. Alexandra the restaurant manager at the Courtyard, was so attentive and very generous, making us his special desert at our table, followed by a lovely liqueur at no cost, a birthday wish from him, yes and again another bottle of our favourite wine waiting for us. (The wine was not on the menu but they made the effort to ensure it was available to us). The staff are all amazing too, Ali the waiter at breakfast and the lovely lady who cooked fresh eggs for us. The lovely handsome Greek waiter at the Courtyard Restaurant and the DJ was outstanding!! A big big thank you again Andreas I am so grateful to you and your staffxxx Jayne & Mark

The hotel staff are brilliant and caring especially kostas he was very respectful and very nice and cared for us the 6 nights we were here and made sure we were safe. The rooms were comfy and nice, the air conditioning does cost extra but is definitely worth it for the money. The cleaning is perfect and lovely. love megan

Great hotel, excellent food. A variety of restaurants. Excellent location. Excellent children's entertainment team. The hotel staff at the reception and in the restaurants around the pool are not welcoming, don't expect a late check out. They only approve those who book through them. Our flight is at 23:50 and we were left without showers from 13:00 even though we requested a late check-out from the day of booking.

Booked into this hotel because friends who just called in for a drink liked what they had seen. First impressions were good. Friendly receptionists and the place looked very nice. First impression of the room was that it was spacious, had a large bed and nice bathroom. On further inspection though we noticed = No tea/coffee facilities. Only 3 soft, cheap quality pillows. Bottom sheet not a fitted one and didn’t cover all of mattress. The quilt itself barely covered the bed area an it and it’s cover again seem poor quality. Mini bar had two bottles of different beer and one can of Fanta. No complimentary water offered. The only English speaking channel was a Turkish news channel. Some better points:- Shower was excellent. The sports bar was very nice, very reasonably priced with lovely staff. The restaurant food was nice but make sure you ask for time between your starter and main. In summing up this hotel I would say that with a few adjustments and and more attention to detail I would stay here again. Until then I’ll sadly give it a miss.