Guest User
September 4, 2023
The hotel and Booking present the hotel as 4* when in fact all the rooms were unclean, very damaged from the wear and tear of time, unmaintained and lacking in amenities. The pool was very unclean with dirt and grime on the bottom, the room with broken walls, ants on the parquet floor (from sticker peeling off from wear and tear), the seating in the lobby was broken up and without leather that was peeling off from time. Very poor breakfast. Reservation price exorbitant compared to what it really is and what it provides. It is misinformation the 4 stars. I am attaching the actual photos of today. A refund was requested and Booking only gave the amount of 25€ for this deception. They should definitely correct the 4* from the description until the hotel actually owns them.