Sotogrande Hotel Baguio Reviews

Response from Property: Dear TravelerJoe,Thank you for the awesome review! We're delighted to hear that you enjoyed your stay and appreciated our kind staff and heated pool. We’re actively working on improving our gym facilities and hope to have it fully equipped soon. We look forward to welcoming you back for another great stay!

Response from Property: Dear Lineth,Thank you for sharing your feedback! We're delighted to hear that you had such a positive experience with us. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Baguio!

Response from Property: Thank you for sharing your experience! We're delighted to hear that you enjoyed our convenient location, friendly staff, and the comfort of our rooms. It's great to know that our team at the Front Desk was able to assist you with your needs and that the breakfast box made your early departure more convenient. We're thrilled to have met your expectations, and we hope to welcome you back for another satisfying stay.

Response from Property: Thank you for your feedback! We're delighted to hear that you consider us one of the best hotels you've stayed in Baguio. It's great to know that our breakfast buffet exceeded your expectations and that you found the room clean and spacious. We look forward to your next visit!

Response from Property: Thank you for your feedback! We're glad you enjoyed our hotel's location, pool, and breakfast. We apologize for the inconvenience regarding the TV channels and will look into providing a better experience. We hope to welcome you back soon!

Response from Property: Thank you very much for your enthusiastic feedback! We're thrilled to hear that you had such a wonderful experience during your stay with us. Providing excellent service and maintaining cleanliness are top priorities for us, so we're delighted that you found our hotel to be up to your standards. We're glad you enjoyed the buffet and found it convenient to have delicious food available right at the hotel. It's fantastic to hear that our personnel were polite and accommodating throughout your stay. We look forward to welcoming you back to SotoGrande Hotel whenever you return to Baguio!

Response from Property: Thank you for your feedback! We're thrilled to hear that you had a great experience with us, particularly with the service provided by our manager and staff. Providing excellent service is our top priority, and we're glad to know that we were able to meet your expectations. We look forward to welcoming you back on your next visit!

Response from Property: Thank you for sharing your feedback with us. We're glad to hear that you found our hotel clean and our staff friendly. Providing a welcoming and comfortable experience for our guests is our top priority, and we're pleased that we were able to meet your expectations in this regard. We value your input and strive to continuously enhance our services to better serve our guests.We hope to have the opportunity to welcome you back again in the future for another enjoyable stay. Thank you once again for choosing to stay with us.

Response from Property: Thank you for recommending our hotel! We're delighted to hear that you had a great stay and found our rooms spacious enough for your needs. It's fantastic to know that our staff were attentive and accommodating throughout your stay. We're also pleased that you found our location convenient with easy access to transportation options. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay in the future!

Response from Property: Thank you for providing your valuable feedback. We're delighted to hear that you had a positive experience with our employees, especially in the dining hall or restaurant. We'll be sure to pass on your compliments to them. Thank you for choosing our hotel, and we hope to welcome you back again soon.

Response from Property: Thank you for sharing your experience. We're glad to hear that you found the hotel nice, but we're sorry to hear about the issues you encountered with the housekeeping service. We take feedback like this seriously and will address it with our housekeeping team to ensure that we provide prompt and courteous service to all our guests. We appreciate your input and hope to have the opportunity to serve you better in the future.

Response from Property: Thank you for sharing your amazing experience at our hotel! We're thrilled to hear that you found our beds and pillows comfortable and enjoyed our great breakfast. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay in the future!

Response from Property: We're thrilled to hear that you had such a wonderful experience during your stay with us! Thank you for your kind words about our friendly and helpful staff, especially those at the front desk and F&B. Your satisfaction is our priority, and we can't wait to welcome you back for another enjoyable stay in the future.

Response from Property: We are glad to hear that you had a positive experience with our Front Desk Department! Your feedback regarding the housekeeping department is duly noted, and we'll work on improving our processes to ensure all amenities are consistently delivered. While we appreciate your kind words about our breakfast buffet and friendly F&B servers, we apologize for the inconvenience regarding dinner service. We'll certainly take your feedback into consideration as we continue to enhance our offerings. Despite these shortcomings, we're thrilled to hear that you plan to stay with us again, and we look forward to welcoming you back. Thank you for highlighting the aspects of our hotel that you enjoyed, including our security, front office department, and F&B servers. We're committed to providing you with an even better experience during your next visit!