Best Tawau Division Spa Hotels

We were travelling with kids ranging from 1.5 yo to grandparents of 70s. The rooms and facilities are well cared, clean and comfortable. The meals are lovely and has a good variety. I ended appreciating the inland resort as it is safer for kids to run around and easy access for elderly. The main purpose of our trip is to snorkel and enjoy the coast. Except for the 1.5yo, everyone went snorkelling in the open water. This resort has the most amazing coral reef just off its jetty. Having snorkel at various part of the island, we realised this resort somehow able to maintain a good coastal ecosystem that attracts lot of marine life..The snorkel and diving crew are amazing, caring and highly professional people. My 8yo encountered with an emergency whilst snorkelling in the open water. (Things happened in the wild.) We were very grateful for the decisive action of our first responder dive instructor, immediate organisation by the hotel manager to access medical care and the tireless company by our snorkelling guide throughout the medical transport and treatment process. We were well taken care by this great community. Our 8yo was back to her normal self that afternoon and insisted to continue with island hoping adventure the next day. Instead of discouraging us from taking to the trip, the resort has arranged additional crew members to accompany us the next day. Whilst the rest of the family snorkel, the additional crew spent time with my 8yo on the boat, entertaining her with tales of the sea. The level of service is truly amazing. Lastly, we were so lucky to witness the release of baby sea turtles into the sea. The resort has beaches preserve for turtles to nest. If you appreciate the marine ecosystem and the experience to be close to nature, I highly recommend Borneo Divers. We will be back for more snorkelling.

My room (superior king room) was big and clean, but smelled a bit weird, it might be the smell of the sanitiser. The building from inside is newly renovated (renovation is still in progress), the lobby looks very nice, the staff is nice and friendly, but they have no restaurant, no small bar, no lounge, nothing. And the most disappointing thing: I could smell in my room that someone(s) smoke in the corridor or somewhere close! It was crazy disgusting! Smoking is not allowed in the building, but unfortunately they cannot detect it, since there is no smoke detector, which is dangerous.

My girlfriend and I are from Sydney Australia and booked a four night stay at Pom Pom island resort. Safe to say this was the worst ‘resort’ experience we have ever had. We paid a significant amount of money thinking we were going to be in paradise but we were in for a rude awakening. So where do we start? 1. The accomodation. Originally, we booked a water villa. When we arrived, we realised that the water villas are about a 400m walk from the main eating area. You can’t swim off the jetty and if you stay in them, you may as well be in a sauna. After much reluctancy, the staff allowed us to move to a beach villa despite there being literally no one in the resort. 2. The food. We give a solid 0/10 for the food served. It’s buffet style Chinese food with the same ingredients everyday and does not change. You have scheduled eating hours so Goodluck if you get hungry. 3. Diving. We contacted them a month early to try book a trip to dive in Sipadan but were told you were unable to book through the resort. When we got here, we were told we couldn’t go because of lack of permits available. I’ll address this further below. Also worth noting that a lot of the coral around the island is dead. 4. Activities. They charge you for every activity you do and it’s pretty expensive. They make you wear life jackets if you want to swim in knee deep water. There is a mountain hike near by and they they charge you roughly 300 RM ($100) and demand you use a guide even thought it’s an easy walking track. You are not able to do anything without some sort of strict policy in place. 5. Bed bugs. Originally we thought we were getting eaten by mosquitos but realised after a long nap inside without any doors open and waking up covered in little bites that it was probably bed bugs. 6. Pollution. The island is covered in rubbish. We walked around the island and were shocked with the amount of rubbish washed up on shore. It’s really sad to see such a beautiful place be so polluted with plastic. 7. Because of all the above, we actually decided cut our trip short and head back to Semporna to book a day diving in Sipadan. In doing so, the resort tried to charge us an extra 600 RM ($200) for an off schedule boat trip back. This was the straw that broke the camels back and we refused to pay. I’m the end, they agreed on the terms of no refund for the lost night of accomodation and without any return trip back to the airport. All in all, this was an eye opening experience. The reviews of this place reflect what it may have been 10 years ago but is certainly not what it is today. Very disappointing and hope this review will deter literally anyone else from staying here again.

A budget hotel to rest your body after you're tired of snorkeling on the island..no aircond..at night isn't it hot because the fan is so small..the room is only small..it only fits a queen bed..you can't even yawn.. the aircond is outside the room just share²..the bathroom is brought to share² men and women don't..the bathroom is clean..I like it, I like it..places to eat and shops nearby..bokeh walk..from the hotel you can also walk to the jetty ..in 20 minutes on the way there..can he relax..long time in the room is not comfortable because it's small and hot..for tomorrow morning I will go to the island ok

The room was quite spacious for 2 adults and 2 kids. Got 7e next to the hotel lobby, really easy to buy necessaries.

Stayed here many time. Comfortable rooms and good buffet breakfast. I might got the cheapest room this round but it comes with one of the best view

This hotel provides conveniences to move around town as it is located in the heart of town. Not to mention the hotel itself is very comfortable, the staff is friendly, the facility is very clean and well kept. Will definitely recommend to my friends and family.

good, location near to mr diy, night market and so on. View form room nice and can see the beach.

The employee response was very kind. Rooms are clean and perfect. The price is reasonable and the cost performance is very good.

Good location. Many restaurants & stores near the hotel. The hotel is located on the 1st floor, reaching there by the staircase. The room was not big & no window although I booked a family room. But it was clean & comfortable👍. The staff is really helpful. 😁