Popular Balikpapan 4-star Hotels

Brief overnight stay. Everything was fine. The room was comfortable and spacious. The balcony and sea view was a bonus. Nice big shower in the bathroom but no hand towels. Wi-Fi was good but required a different log-in when outside the room. In the common areas, the gym was good and pretty well equipped. The covered pool was a bit small and random. Unfortunately we had to skip breakfast as we had a very early flight to catch.

Best Hotel anywhere. the rooms are nice, clean ,very comfortable and all that for sure..however what makes is GREAT IS THE STAFF..from Parking guys, to housekeeping to Mami Vika the place is great.. EVEN BETTER IS THE RESTAURANT.. HI BOS..APA KABAR.. ☺️ i have been there many times..they are my Family.. Kika, Laily, Mega, Said, Asrul, ....,EVERYONE EVERYONE EVERYONE TREATS ME LIKE A KING.. Breakfast is a buffet but they will not let me go there.. they sit me down and get me my eggs, teh, fresh fruit and when i stop in during they day they get me es teh no gula.. i make sure to go to a fancy shop that sells very good chocolate Bars and buy 6 assorted big ones for them and A bottle of Wine for Kika and Laily to share. the food is 10000% PERFECT, THE CHEF MAKES GREAT MEALS.. THIS IS MY FAMILY IN BALIKPAPAN. I WOULD GIVE THE ENTIRE HOTEL AND EVERY SINGLE PERSON THERE 10 STARS.. THE TULIPE BAR IS ALSO GREAT FUN..GUYS BINTANG TIDAK BAGUS,CORONA BAGUS🤣🤣 the pool is perfect, clean and big. they also do Weddings and events for different Holidays and if you want a mind boggling beautiful wedding meal..Kika and rest will make your wedding beyond perfect..EVERY SINGLE MEMBER OF KITCHEN AND RESTAURANT STAFF WORK AS A TEAM MAKING DREAMS COME TRUE LOVE PAPA

This hotel seems older than the others since it had built when my parents haven't met each other but, I still think that this is one of the best choices for you guys to stay in Balikpapan. My experience staying in this hotel was quite fun since as you enter the lobby it seems so spacious and quiet even though the lobby is directly connected to the bar. The room of this hotel is really cozy and the room service is polite because they always smile and greet as we see each other and they also helped me carry luggage when I was already at the bar. I can do many kinds of sports here which is swimming and also, they have a gym. The last thing that I want to recommend is the restaurant which is the Skybar. There are plenty varieties of food which is available here and the best of this bar is the location which is a few levels above the bar and it is outdoor.

Room is clean, but hot water is not working properly ( has been checked with engineering but still not working properly) need to follow up for those things, Breakfast no taste for all kind of food ( only chicken porridge very tasty) Pasta hard, order omelete but waiting for 30 minutes, main course fish very hard and no tasted All day dining ( order for Pinnacolada but look like pineapple juice only) F&B need to improved for this issues Pool water ( green colour) need to treatment very well Thank you

This is probably the best hotel in Balikpapan. The room is clean and comfortable. All the staffs are polite and professional from the front desk to the F&B department. The room service menu could be improve further but I love my Ayam Penyet and Soto Soup. Excellent food. Bfast buffet spread was also very good. Thanks to Karen and Inka for always making sure that all our needs are met. We will be back again soon.

We booked a family room for few days trip, and unfortunately, we didn't have the best experience at the hotel. Service: (+) Firstly, I'd like to acknowledge the kind front office for helping us getting an early check in (1 hour earlier though). (-) The second day we had our room cleaned, when we came into our room, the latch lock stucked the door, so anyone would easily open the door without access card! Fortunately there were nothing missing, we immediately called a complain but no further response or apologize from the hotel. Room: We got an (approx. 40m2) apartment-like unit consisting of 2 rather small bedrooms. Since we were with little kids, so it didn't bother us, but the unit might be cramped for family with bigger kids. (+) Plus point here is we got a small pantry, but no room service menu etc like hotels in general, pretty much felt like renting a daily apartment unit. (-) There were lots of hair on bathroom drain when we enter the room. The worst part is: there were RATS (or unknown animals?) in the ceiling of our unit!! They were very noisy running around every night, made me feel anxious and woke me up few times during my sleep. Facilities: (+) The breakfast was decent though, there were quite various menu, the restaurant was clean and well designed as well. (-) When I was about to take my kids to swim, we witnessed a rat running into the pool drain. The pool wasn't very clean as well, so I immediately called off the plan. The best thing about the hotel is it is located within the same building with Pentacity Mall. For such experiences I had during my stay, I'm most likely not going to stay for the second time.

When you stay at Hotel Grand Tiga Mustika in Balikpapan, you'll be near the beach, within a 10-minute walk of Bekapai Garden and Ruko Bandar. This hotel is 0.6 mi (0.9 km) from Masjid Agung At-Taqwa and 1.1 mi (1.8 km) from Monument Perjuangan Rakyat.Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.Satisfy your appetite for lunch or dinner at Melati, a restaurant which specializes in Indonesian cuisine, or stay in and take advantage of the room service (during limited hours).Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Balikpapan? This hotel has 6028 square feet (560 square meters) of space consisting of conference space and 7 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 112 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

In short, if you are thinking about staying here don’t. It’s not clean, badly maintained and inaccurately represented. The dining facilities associated with the apartments offer the slowest of service. 1.5 hours to deliver a grilled salmon dish. 20 minutes for a coffee. The bill was someone else’s. Took 25 minutes to sort out which was mine. Chaos. When we checked out they argued about refunding deposit. And took 40 minutes of Walkin talkie chat and rapid walking off and back to do it.

When this hotel is fully opened it will be a really good place to stay if you want to relax and have the convenience of the shopping mall and nearby entertainment. I had booked this because of the pool and spa, but unfortunately, their opening had been delayed (hence the four rather than five stars). This was a huge disappointment - but I have to say a huge thank you to the duty manager, Erik, who made a point of finding me and introducing himself after hearing about my dismay regarding the swimming pool. His assistance and alternative recommendations more than made up for my initial disappointment and I enjoyed my stay there. It is clear he is passionate about his job and ensuring guests have a good experience. From the moment I arrived, I was given a warm welcome and all the staff were incredibly friendly and went out of their way to help with questions and requests. The rooms are comfortable and very clean. I had a sea view but couldn't actually sit out on the balcony which was tiny. I thought the breakfast offer pretty good - unlike some of the earlier reviews - and I enjoyed relaxing in the Lobby area for tasty dinners. It's early days still but this hotel has so much potential and I wish Erik and his staff the very best. (The water park pool WAS open but full of families and not conducive to relaxing - very few sun loungers).

The room size is spacious... One of my rooms has an extra bed added... And the extra bed is very comfortable... Direct view of the swimming pool, there is also a bathtub so it is very suitable for staying with children