Holiday Inn Express Bangkok Sathorn, an IHG Hotel

Holiday Inn Express Bangkok Sathorn, an IHG Hotel Reviews

Holiday Inn Express Bangkok Sathorn, an IHG Hotel

51 Soi Pipat, Silom, Bang Rak, Bangkok, 10500, ThailandView Hotel Details
Holiday Inn Express Bangkok Sathorn, an IHG Hotel
Holiday Inn Express Bangkok Sathorn, an IHG HotelHoliday Inn Express Bangkok Sathorn, an IHG HotelHoliday Inn Express Bangkok Sathorn, an IHG Hotel
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Holiday Inn Express Bangkok Sathorn, an IHG Hotel Guest Reviews

4.3/5
Very Good
427 review
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(427)
Positive reviews(394)
Reviews with photos/video(110)
Friendly owner(85)
Convenient location(57)
Easy to get around(53)
Tasty food(18)
Shower difficult to use(16)
Close to metro(15)
Stayed multiple times(7)
Comfortable bed(6)
Negative reviews(33)
Guest User
Standard Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Beautiful place goodservice staff we book again for the next holiday/vacation
Response from Property: Dear Guest Thank you for your recent stay at Holiday Inn Express Bangkok Sathorn. We're so glad you chose to stay with us, and we're happy to hear that you enjoyed your time.We always appreciate feedback from our guests, as it helps us to improve our services and make sure that we're meeting your needs. We're always looking for ways to improve our guest experience, and we take your feedback very seriously.We hope that these changes will make your next stay with us even more enjoyable.Thank you again for your feedback. We look forward to welcoming you back to Holiday Inn Express Bangkok Sathorn soon.Best RegardsAnuk Prutsirisombut(Mr)Front Office Manager
ddlow
Standard Room
Stayed in Jul 2024
Solo travelers
11 review
4.7/5
Amazing
Posted on Aug 4, 2024
Room was comfortable and came with firm pillows which were helpful in getting sleep
Response from Property: Dear ddlowThank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SATHORN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at +66 2660 2800Best RegardsAnuk Prutsirisombut(Mr)Front Office Manager
Casual traveller
Standard Room
Stayed in Jun 2024
Solo travelers
36 review
4.5/5
Great
Posted on Jun 18, 2024
Noted good improvement (regular changes between fried rice, noodles and kway tiao) on the breakfast (good job!!). Only 1 point to note, the shower temperature needs regular checking as the water temperature switches by itself, hot & cold, or too hot at times (this is a common comment i learn from the others as well). Thank you.
Response from Property: Dear Casual travellerThank you for your recent stay at Holiday Inn Express Bangkok Sathorn. We're so glad you chose to stay with us, and we're happy to hear that you enjoyed your time.We always appreciate feedback from our guests, as it helps us to improve our services and make sure that we're meeting your needs. We're always looking for ways to improve our guest experience, and we take your feedback very seriously.We hope that these changes will make your next stay with us even more enjoyable.Thank you again for your feedback. We look forward to welcoming you back to Holiday Inn Express Bangkok Sathorn soon.Best RegardsAnuk Prutsirisombut(Mr)Front Office Manager
kevniz
Standard Room
Stayed in Jun 2024
Solo travelers
23 review
4.7/5
Amazing
Posted on Jun 12, 2024
Superb location, very clean and staff very friendly. Breakfast buffet selections need more variety of food. Overall definitely will stay here again.
Response from Property: Dear kevnizThank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SATHORN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at +66 2660 2800Best RegardsAnuk Prutsirisombut(Mr)Front Office Manager
Anonymous User
Standard Room
Stayed in Jun 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on Jun 15, 2024
The room was spotless. Shopping nearby wasn't great. The hotel breakfast options were limited but the Pad Thai was delicious.
Response from Property: Dear Anonymous UserThank you so much for staying at Holiday Inn Express Bangkok Sathorn and sharing your valuable comments with us. I was disappointed to read that we fell short of your expectations with regard to the overall services during your stay. We do take your comments seriously and please rest assured that the concerning areas have been addressed with respective managers in our continued efforts to maintain and improve the high level of services provided to our guests. As a token of our apology and to redeem ourselves. we all look forward to welcoming you back in the not too distance futureBest RegardsAnuk Prutsirisombut(Mr)Front Office Manager
CHEN JIE
Standard Room
Stayed in Apr 2024
Business travelers
14 review
4.5/5
Great
Posted on May 7, 2024
My repeated business stay. This time was assigned room 610. Everything was fine except the loud fan noise from the toilet. Have to switch off the lights in the toilet to maintain the quietness. Otherwise all good.
Response from Property: Dear CHEN JIEThank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SATHORN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at +66 2660 2800Best RegardsAnuk Prutsirisombut(Mr)Front Office Manager
Guest User
Standard Room
Stayed in Apr 2024
Travel with friends
24 review
5.0/5
Outstanding
Posted on May 3, 2024
Conveniently located near BTS station, gym at lobby, breakfast so-so, better to eat outside, otherwise quite value for money
Response from Property: Dear Valued GuestThank you for your recent stay at Holiday Inn Express Bangkok Sathorn. We're so glad you chose to stay with us, and we're happy to hear that you enjoyed your time.We always appreciate feedback from our guests, as it helps us to improve our services and make sure that we're meeting your needs. We're always looking for ways to improve our guest experience, and we take your feedback very seriously.We hope that these changes will make your next stay with us even more enjoyable.Thank you again for your feedback. We look forward to welcoming you back to Holiday Inn Express Bangkok Sathorn soon.Best RegardsAnuk Prutsirisombut(Mr)Front Office Manager
LeongDavid
Standard Room
Stayed in Mar 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Apr 4, 2024
Location: Walking distance from Chongnonsi station, connecting you to many places in the city. With lots of eateries nearby. Facilities: A friendly neighbourhood hotel, with a small gym. Room: Good size. Everything functioning well. Complimentary water. Staff friendly and accomodating. Breakfast is simple
Response from Property: Dear Leong DavidThank you for your recent stay at Holiday Inn Express Bangkok Sathorn. We're so glad you chose to stay with us, and we're happy to hear that you enjoyed your time.We always appreciate feedback from our guests, as it helps us to improve our services and make sure that we're meeting your needs. We're always looking for ways to improve our guest experience, and we take your feedback very seriously.We hope that these changes will make your next stay with us even more enjoyable.Thank you again for your feedback. We look forward to welcoming you back to Holiday Inn Express Bangkok Sathorn soon.Best RegardsAnuk Prutsirisombut(Mr)Front Office Manager
joe
Standard Room
Stayed in Mar 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Mar 29, 2024
Everything is good except that is the water temperature is not stable. The nearby day mkt is worth visiting for sure.
Response from Property: Dear JoeThank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SATHORN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at +66 2660 2800Best RegardsAnuk Prutsirisombut(Mr)Front Office Manager
EP
Standard Room
Stayed in Feb 2024
Solo travelers
8 review
4.0/5
Very Good
Posted on Feb 27, 2024
Location good near Bts room cleaning staff friendly I always stay every area when I visit bkk. Chung nonsi this area i will choose this hotel.. also near ff gym
Response from Property: Dear EBThank you very much for taking the time to share such a positive review on TripAdvisor online community. At Holiday Inn Express Bangkok Sathorn, we aim to provide nothing less than exceptional service and a memorable experience to our guests, so it is indeed a pleasure to read your review and learned that you found the service from our passionate team impeccable and truly Thai hospitality. I will definitely share your feedback with the team as it is very encouraging, and we shall work harder to ensure all our guests receive even better experience from staying with us. On behalf of the team, thank you for visiting us and for sharing such a positive review. We all look forward to welcoming you back in hopefully not too distant future. With best regards,Anuk Prutsirisombut(Mr)
Guest User
Standard Queen
Stayed in Sep 2024
Couples
13 review
4.5/5
Great
Posted on Sep 7, 2024
Visiting Bangkok we almost everytime book this hotel,good breakfast overall value for money
Response from Property: Dear GuestThank you for your recent stay at Holiday Inn Express Bangkok Sathorn. We're so glad you chose to stay with us, and we're happy to hear that you enjoyed your time.We always appreciate feedback from our guests, as it helps us to improve our services and make sure that we're meeting your needs. We're always looking for ways to improve our guest experience, and we take your feedback very seriously.We hope that these changes will make your next stay with us even more enjoyable.Thank you again for your feedback. We look forward to welcoming you back to Holiday Inn Express Bangkok Sathorn soon.Best RegardsAnuk Prutsirisombut(Mr)Front Office Manager
Oliver Fred
2 Singles Accessible Balcony
Stayed in Jan 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Jan 25, 2024
everything was alrite, clean room, sufficient amenities, friendly stafff & location is definetely gud as its just few steps away from BTS stn. only one setback is booked a room with balcony but get to know from recepetion during check-in the balcony sliding door is remain locked all time for security reason, well I think this should be highlighted in the booking page, orherwise everything is Great!👍
6/10
Response from Property: Dear OliverThank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SATHORN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at +66 2660 2800Best RegardsAnuk Prutsirisombut(Mr)Front Office Manager
Triple J’s
Standard Queen
Stayed in Jul 2024
Business travelers
317 review
4.0/5
Very Good
Posted on Jul 27, 2024
Great hotel for a 3star hotel. I did not spend so much time in the room.But overall, hotel is great.
Response from Property: Dear Triple J JibsThank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SATHORN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at +66 2660 2800Best RegardsAnuk Prutsirisombut(Mr)Front Office Manager
EHTS
Standard Room
Stayed in Jul 2024
Travel with friends
4 review
3.0/5
Posted on Aug 27, 2024
room is slightly outdated. Stains in the washroom with water seepage. other than that, normal room with amenities
Response from Property: Dear EHTSThank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SATHORN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at +66 2660 2800Best RegardsAnuk Prutsirisombut(Mr)Front Office Manager
Guest User
Standard Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Stayed here for both business trips and holidays. Very good location, clean and spacious.
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SATHORN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at +66 2660 2800Best RegardsAnuk Prutsirisombut(Mr)Front Office Manager