Anonymous User
December 5, 2024
I never write a bad review. In my 30 years of life, the first bad review is for this hotel. And we have been in Thailand for seven consecutive years. We like Thailand very much.
Reason 1: The room is very small, the odor is very strong, there is a musty smell, and the toilet sewer is aging.
Reason 2: The front desk staff at check-in had a stiff tone and a tough attitude, but smiled very happily when facing Europeans.
There is another more shocking and speechless thing: when checking out, we forgot that two new clothes were in the room. We waited for the taxi at the door for 10 minutes, and the front desk staff did not remind us until we remembered to go back to the room to get them. The cleaning staff was cleaning the room. We asked if they saw the clothes. The cleaning staff pretended to be stupid and took out our clothes from the cart. Only when we asked again that there was a second piece did he take it out again. Then, he laughed at his colleagues in Thai
(I want to praise the front desk staff on duty at night. They are very polite and gentle. Good things should be mentioned, and bad things are not willing to be tolerated)
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