Maitria Hotel Rama 9 Bangkok - A Chatrium Collection Reviews

Response from Property: Dear EricChoo,Thank you so much for your thoughtful review! We’re thrilled to hear that you enjoyed the spacious and elegantly decorated rooms, complete with plush beds and scenic views. It’s great to know that our modern amenities and attentive service made your stay comfortable and enjoyable.We’re also pleased that you found our concierge assistance and other services helpful. Your kind words motivate us to continue delivering the best possible experience for our guests.We look forward to welcoming you back and hope to make your next stay even more memorable.Stay Savy, Supattra C. Assistant Front Office Manager

Response from Property: Dear Valued guest,Thank you for your feedback! We’re glad you enjoyed the spacious room and the complementary drinks, though I’m sorry for any uncertainty regarding the refills; please feel free to ask our team about this during your stay for any clarification. We’re also pleased to hear that you appreciated the daily refill of mineral water and found our location in the Rama 9 area to your liking. Your comments are valuable, and we hope to welcome you back soon.Stay Savvy,Sasiwimon Yindeeamornchai (Ms.)Front Office Manager

Response from Property: Dear Anonymous UserThank you for sharing your experience! We're glad you appreciated our convenient location near RCA with its abundance of restaurants. It's great to hear that you found it easy to reach nearby amenities like the 7-11, just a short 3-minute walk away. We look forward to hosting you again soon.Stay Savy, Supattra C. Assistant Front Office Manager

Response from Property: Dear Guest, Thank you very much for your value feedback. We've noted your comments and we will look into it. Have a nice day. Stay Savvy,

Response from Property: Dear Valued guest,Thank you for your feedback, and we apologize for any inconvenience caused. The caution fee is a standard procedure at our hotel, applied uniformly to all guests regardless of nationality. It serves to ensure the security of our facilities during your stay. We appreciate your understanding, and we're glad to hear that despite this, your companions found our hotel clean with good service. We hope to have the opportunity to welcome you back in the future.Stay Savvy,Sasiwimon Yindeeamornchai (Ms.)Front Office Manager

Response from Property: Dear, Thank you very much for your great feedback on our hotel and staff and we look forward to welcome you back again.Best regards,

Response from Property: Dear Paulchangth,.Thank you for your feedback. We're glad you found our location and rooms satisfactory. We apologize for any shortcomings in our service and attitude at the front desk. Your comments are valuable to us, and we'll use them to improve our guest experience. We appreciate your understanding and hope to welcome you back for a better stay in the future.Stay Savvy,Sasiwimon Yindeeamornchai (Ms.)Front Office Manager

Response from Property: Dear cskp86Thank you for your feedback! We're glad to hear you enjoyed your stay and appreciate the positive comments about our place. We understand that our pricing might be higher than some others, but we strive to provide excellent value through our amenities and service. We hope to welcome you back soon!Stay Savy, Supattra C. Assistant Front Office Manager

Response from Property: Dear Valued guest,Thank you very much for your glowing review. We are delighted to hear that you enjoyed your stay at Maitria Hotel. Our team works hard to ensure that every guest has a memorable experience, and it's wonderful to know that you appreciated the cleanliness, spaciousness, and the stunning city view from your room. We hope to welcome you back again soon for another fantastic stay!Stay Savvy,Sasiwimon Yindeeamornchai (Ploy)Front Office Manager

Response from Property: Dear Modha,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback about the location, room decoration, and glad to know that the hotel price is valuable to stay.We hopefully you will also have a wonderful experience at our sister hotel, Maitria Sukhumvit!Stay Savvy,Sasiwimon Yindeeamornchai (Ploy)Front Office Manager

Response from Property: Dear Hari,Thank you very much for your good feedback and we look forward to welcome you back again. Stay Savvy,

Response from Property: Dear Guest,Thank you very much for your great review and we look forward to welcome you back again.Stay Savvy,

Response from Property: Dear Lim,Thank you so much for your glowing review! We're delighted to hear that you found our hotel exceptional and that you appreciated our high standards of cleanliness. It's always our goal to provide a five-star experience for all our guests, and we're thrilled that we could meet your expectations. We look forward to welcoming you back soon!Stay Savy,Supattra C.Assistant Front Office Manager

Response from Property: Dear Le,Thank you for bringing this to our attention. We sincerely apologize for the damp conditions and the issue with the moldy paper towels in your room. This is certainly not the standard we strive for.Please know that we take such matters very seriously and will address this with our housekeeping team immediately to prevent any recurrence. If you’re open to it, we’d like to offer you a complimentary stay or discount on your next visit as a gesture of goodwill and to ensure a more comfortable experience.Thank you for your understanding, and please let us know if there's anything else we can do to make things right.Stay Savy, Supattra C. Assistant Front Office Manager