Pullman Bangkok King Power

Pullman Bangkok King Power Reviews

Pullman Bangkok King Power

8 2 Rang Nam Alley, Ratchathewi, Bangkok, 10400, ThailandView Hotel Details
Pullman Bangkok King Power
Pullman Bangkok King PowerPullman Bangkok King PowerPullman Bangkok King Power
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Pullman Bangkok King Power Guest Reviews

4.5/5
Great
1446 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(1446)
Positive reviews(1407)
Reviews with photos/video(437)
Delicious breakfast(187)
Great swimming pool(111)
Convenient for shopping(90)
Delicious buffet(51)
Friendly front desk staff(37)
Close to airport(35)
Luxurious(18)
Negative reviews(39)
Eddyhhh
Deluxe Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Room is clean, location is ok, about 15 mins walk to the nearest BTS station. Lobby is spacious and overall it’s a good stay.
Response from Property: Dear valued guest,We appreciate your comments regarding your stay at the Pullman Bangkok King Power. It is a pleasure to hear that you had a great experience with us. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regards,Chennida (Jen)Welcomer Team Leader
Anonymous User
Superior Room
Stayed in Jul 2024
Travel with friends
19 review
4.0/5
Very Good
Posted on Aug 4, 2024
Location is good. 7-8 mins walk to Phaya Thai BTS. Room quite big and have bathtub. Thanks for preparing the birthday cake for my friend birthday.
Response from Property: Dear valued guest, thank you for sharing your experience with us. We are delighted to hear that you enjoyed the convenient location, spacious room with a bathtub, and the special birthday cake for your friend. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back on your next visit. Warm regards, Chennida (Jen) Welcomer Team Leader
Guest User
Superior Room
Stayed in Jul 2024
Couples
6 review
4.7/5
Amazing
Posted on Jul 25, 2024
Near to pullman King power mall, can just buy and back to hotel Nearby traffic is very bad. MRT is 15min walk
Response from Property: Dear valued guest,We are happy to know that you had a great experience during your stay at Pullman Bangkok King Power. Thank you for choosing our hotel, and we hope to have the pleasure to welcoming you back on your next visit. Warm regards,Chennida (Jen)Welcomer Team Leader
Guest User
Superior King Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Very good for stay, staff are very nice and best location.
Response from Property: Dear valued guest, We are delighted to hear that you had a very good stay with us at Pullman Bangkok King Power. Your kind words about our staff and the excellent location are truly appreciated. We strive to provide exceptional service and a convenient location for all our guests. Thank you for choosing to stay with us. We look forward to welcoming you back soon. Warm regards, Chennida (Jen) Welcomer Team Leader
Prodpriew
Superior Twin Room
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Located in central Bangkok near Victory Monument BTS station, offers a luxurious stay with modern amenities and excellent service. Rooms are spacious and well-appointed, with contemporary design and stunning city views from higher floors. 🥰Love a quality breakfast buffet. Ideal for both leisure and business travelers seeking comfort and convenience in Bangkok.
Response from Property: Dear Valued guest, We thank you very much for choosing us during your recently special occasion in Bangkok, it was our pleasure to serve you. I am very happy to know that your overall experience was to your satisfaction. Thank you for your kind words, and for taking some of your time sharing your experience with us. I will definitely forward your observation to all staff as an esteemed encouragement to strive our excellence of service. Again, thank you very much for your expression. We all looking forward to welcome you again at Pullman Bangkok King Power. Sincerely, ZHAN FANJING(TONG) WELCOMER TEAM LEADER
Roxy
Deluxe Room with Balcony
Stayed in Jun 2024
Travel with friends
2 review
1.2/5
Posted on Jun 11, 2024
I recently had the opportunity to stay at Pullman Bangkok King Power, and I regret to say that my experience was far from satisfactory. I feel compelled to share my concerns and disappointments regarding several aspects of my stay. First and foremost, there was a significant safety issue during my time at the hotel. In the middle of the night at around 4 am, a lady in distress let out a terrifying scream that echoed through the corridors. It sounded as though someone was in immediate danger or facing a life-threatening situation. Naturally, my travel companions and I were extremely concerned for the well-being of our fellow guests. We immediately contacted the hotel staff, hoping for some reassurance or guidance in handling the situation. Unfortunately, to our dismay, the hotel did not provide any constructive feedback or assistance. This lack of responsiveness and concern regarding a potentially dangerous incident was deeply unsettling. Adding to our disappointment, the hotel management displayed an unsatisfactory approach when it came to addressing our concerns. We requested a refund for the remaining 2 nights, considering the safety issue and our subsequent inability to rest. Shockingly, the hotel refused to provide a refund, citing that the booking was made through a travel agency. As a service provider, one would expect the hotel to prioritize the well-being and comfort of their guests in such circumstances. However, their refusal to offer any compensation or even acknowledge the distress we endured was disheartening, to say the least. Furthermore, the inconsistency between the room we had booked through the travel agency app and the room we were given upon arrival was another frustrating aspect of our stay. The room we received differed significantly from the one we had selected, both in terms of amenities and price. There was a discrepancy of HK$200, which left us feeling misled and dissatisfied with the overall value for money. In conclusion, my experience at Pullman Bangkok King Power was marred by multiple issues, primarily revolving around safety concerns and the hotel's lack of responsiveness and customer support. The distressing incident during the night, coupled with the hotel's refusal to address the matter or provide any form of compensation, left me profoundly disappointed. I cannot recommend Pullman Bangkok King Power based on my experience, and I hope that the management takes these concerns seriously to avoid similar disappointments for future guests.
Response from Property: Dear Guest: Warmest greeting from Pullman Bangkok King Power. Please allow me to express my gratitude for sharing your thoughts on the experience that you had at Pullman Bangkok King Power and for assessing the level of service provided. I am deeply sorry that the overall experiences didn't meet your expectation. I will pass your concerns and opinions to the relevant department and our management team, it's very important for us to improve our service in the future. Once again, please accept our sincerest apology for all the inconveniences during your stay. We thank you again for sharing you feedback. Hopefully, we will have an opportunity to welcome you back soon at Pullman Bangkok King Power for another great experience.Sincerely,Emma YangAssistant Welcomer Manager
Guest User
Superior Room
Stayed in Jun 2024
Couples
2 review
4.5/5
Great
Posted on Jun 9, 2024
Hotel was beautiful and amenities were great. However room service was very slow and they do not clear the bins when they make the rooms. Other than that, we had a great stay.
Response from Property: Dear Valued Guest, thank you for sharing your feedback. We are delighted to hear that you found our hotel beautiful with great amenities. We apologize for the inconvenience you experienced with the room service. Your comments have been shared with the relevant teams for improvement. We hope that despite these issues, you had an overall great stay with us. Looking forward to welcoming you back soon. Best regards, Chennida (Jen) Welcomer Team Leader
Samuel
Deluxe King Room
Stayed in Jul 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Enjoy so much! Will book again in future trip.
Response from Property: Dear Valued Guest, We appreciate your comments regarding your stay at the Pullman Bangkok King Power. It is a pleasure to hear that you had a great experience with us. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regards,Chennida (Jen)Welcomer Team Leader
Nazgal
Superior Room
Stayed in May 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Excellent service and staff! Hotel is clean and beautiful in a central area.
Response from Property: Dear Valued Guest, thank you for your kind words! We are delighted to hear that you enjoyed the excellent service and cleanliness of our hotel. Our team works hard to ensure a pleasant stay for all our guests. We take pride in our central location and the beauty of our property. We look forward to welcoming you back soon! Warm regards, Chennida (Jen) Welcomer Team Leader
Immnd
Deluxe Room with Balcony
Stayed in Apr 2024
Couples
5 review
4.5/5
Great
Posted on Apr 13, 2024
Hotel service was excellent. Our flight got moved to a very early one and foh let us checked in at 11am. That’s very nice of them. Room definitely towards earlier 2000s decor but still clean. Air con is strong and thanks god. Definitely worth the money with the great location that near everything.
Response from Property: Dear valued guest:Thank you so much for your kind words and appreciation, it means a lot to us. We are grateful to know that you have a nice time in our hotel. Your appreciation encourages us to continue working hard and delivering the highest level of hospitality. We will make sure to share your feedback with our staff, as they will be thrilled to know their efforts are made your stay excellent. Once again, thank you for kind words. We are honored to have had the opportunity to serve you, and we look forward to welcoming you back to Pullman Bangkok King Power soon. Kind regards,Chennida (Jen)Welcomer Team Leader
Shadiest
Deluxe King Room
Stayed in Apr 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Apr 6, 2024
Nice place to stay. Everything was so amazing since I got down from my grab. The lunch and dinner was so cheap for purchase. I asked for extra towel and the immediate response surprise me! Affordable and nice cafe at the other side of hotel entrance ☕️
Response from Property: Dear valued guest,We appreciate your comments regarding your stay at the Pullman Bangkok King Power. It is a pleasure to hear that you had a great experience with us. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regards,Chennida (Jen)Welcomer Team Leader
Kok Hwa
Superior King Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Nice and clean hotel. Highly recommended
Response from Property: Dear Guest: First of all, We very much appreciate your comments regarding your stay at the Pullman Bangkok King Power. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Yang Assistant Welcomer Manager
Guest User
Superior Twin Room
Stayed in Feb 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Mar 15, 2024
The hotel is very spacious and new, there’s a garden in the hotel and the design is nice! Room is clean and breakfast offers many selection! Location is good if you would love to buy cosmetics products as there’s a duty free mall connected to the hotel
Response from Property: Dear Valued guest, We thank you very much for choosing us during your recently special occasion in Bangkok, it was our pleasure to serve you. I am very happy to know that your overall experience was to your satisfaction. Thank you for your kind words, and for taking some of your time sharing your experience with us. I will definitely forward your observation to all staff as an esteemed encouragement to strive our excellence of service. Again, thank you very much for your expression. We all looking forward to welcome you again at Pullman Bangkok King Power. Sincerely, ZHAN FANJING(TONG) WELCOMER TEAM LEADER
Anonymous User
Superior King Room
Stayed in Feb 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Fantastic service by the staff. Room was clean and well-maintained throughout my stay. Food was good too!
Response from Property: Dear Valued guest, We thank you very much for choosing us during your recently special occasion in Bangkok, it was our pleasure to serve you. I am very happy to know that your overall experience was to your satisfaction. Thank you for your kind words, and for taking some of your time sharing your experience with us. I will definitely forward your observation to all staff as an esteemed encouragement to strive our excellence of service. Again, thank you very much for your expression. We all looking forward to welcome you again at Pullman Bangkok King Power. Sincerely, ZHAN FANJING(TONG) WELCOMER TEAM LEADER
Katherine Kwok
Superior Twin Room
Stayed in Aug 2024
Other
2 review
3.0/5
Posted on Aug 28, 2024
We are asking to change the room due to air-conditioner problem, but, no follow up even chasing the front desk. Also, didn't change the bed sheets when make up the room.
Response from Property: Dear valued guest,Thank you for your kind feedback regarding to your recent stay at Pullman Bangkok King Power. We regret to hear about the inconvenience you experienced with air-conditioner problem, lack of follow up from front desk and bed sheets problem.Your satisfaction is our top priority and we apologize if we fell short of your expectations. Please rest assured, I will address this matter promptly to ensure a more satisfying stay for our future guest. We appreciate your insight and hope to have the opportunity to welcome you back soon.Best regards,Chennida (Jen)Welcomer Team Leader