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Top rated hotels in Bansko

Hotel Tanne
4.3/512 Reviews
Bansko Ski Lift Area
We stayed at the Tanne Hotel during our 9 day ski vacation. All in all we took up 5 rooms, which were neat and welcoming, with a feeling of cleanliness overall. I was there with my wife and 4 year old and it was great for us. The ski lift was within walking distance (which didn't matter much since it couldn't get you anywhere, due to the number of people, but that's another story for another time) and there was ample parking for all guests. The real highlights of the place were the Spa area, which included a pool, a jacuzzi, several saunas, massage, showers and lounge chairs, and the restaurant. In fact, the restaurant deserves its own paragraph. Large and welcoming, the staff was professional and always ready to pick up on us needing them. While English wasn't a string point of the waiters, they spoke more than enough to never get our orders wrong and they were super friendly and welcoming. And the food - oh my god the food. If you're not from the Balkans, you owe it to yourself to try the soups here, as well as the lamb and the sausage, but really, everything on the menu was brilliant. I give this place a solid 10. Thanks, Tanne, for the great base of operations for our vacation.
Premier Luxury Mountain Resort
4.3/542 Reviews
We went to the spa and it was fabulous. We had some issues with our original booking and our airport transfer and the staff were so accommodating and made some calls to get our bookings changed to an earlier time. The actual spa itself was lovely and serene. I received a back, shoulder and neck massage from Florida which was absolutely divine. She managed to locate every area of tension on my back and ironed it out. I wish I could go back to get massages from her on a regular basis! A bit pricier than other spas in the area but well worth every penny.
Four Points by Sheraton Bansko
4.5/513 Reviews
Bansko Ski Lift Area
All comments are highly distorted. If you visit the hotel during the week and not at the weekend, your breakfast will be moved from one restaurant to the other without you being notified. When you ask the reception why the guests are not notified, you get an answer from the receptionist: ”I can't do anything”, instead of an apology. Spa and pool hours are fixed from 8am to 8pm. The reception is also not sure about the opening hours of the pool. It turns out that the outdoor pool for adults is open until 6pm, not the children's pool until 7pm. No one cares that there are guests at the hotel. Anyone who wanted could ”melt” in the children's pool. In the morning, the outside pool starts when the lifeguard wants to come to work. You go in for breakfast and after 10 minutes a girl runs up to you, who has realized that she works at the hotel and comes to ask you which room you are from. Extremely poor breakfast variety. In the evening after 9pm there is no one to make you a cocktail at the lobby bar. Overall score:0. No one cares or wants to make you feel comfortable as a guest in the hotel.
St George Ski & Holiday - Half Board & All Inclusive
4.1/518 Reviews
I cannot understand why this hotel is not scoring higher, we loved it! Rooms recently renovated so lovely modern interior & very clean. Comfy beds, great pool area with steam room, a few saunas and jacuzzi. Food is amazing. We stayed 4 nights on half board and never had a bad meal! The soup every night was outstanding, especially carrot & ginger on Friday night! Great choice at breakfast and love that they leave drink machines on for both meals. Usually they're turned off at dinner. Staff very attentive and fast at clearing dishes in restaurant. Also great location with ski shuttle bus to gondola free of charge or about 10 min walk.
Regnum Bansko Ski Hotel & Spa
4.1/528 Reviews
A stay at Regnum Bansko is definitely worth. Quitely located in the upper area of the town, a short walk from the gondola station, this hotel offers everything that one needs for a nice holiday: indoor and outdoor swimming pools, water slides, sporting fields, whirlpool, massage rooms. The hotel has a dependency in the nearby Banya village where several pools with thermal water at temperatures between 28 and 39 °C can be used free of charge by the hotel guests. The suites are spacious enough and can accommodate families with up to four children. The hotel restaurant offers a variety of dishes of the national and international cuisine, a huge salad bar, desserts, fruit and vegetables. The opening hours are long enough for all visitors and there is enough of everything everytime so one doesn't need to hurry to get his favourite dish. The staff is very kind and client oriented. All requests are satisfied within a few minutes, no matter at what time of the day or night. I can only conclude with my children's now and then asking ”When are we going again to this great five-star hotel in Bansko?”
Kempinski Hotel Grand Arena Bansko
4.6/544 Reviews
Bansko Ski Lift Area
We stayed for a week and had a very nice stay in this beautiful hotel. We took a two and a half hour taxi from Sofia airport, but it was worth it, & the motorway is a dream!! We had a beautiful view from our spacious mountain view room. Very large balcony, lots of storage, very comfortable bed, & well stocked fridge, although we'd have appreciated coke zero and Bulgarian sparkling water (delicious).The bathroom was also very large, immaculate, & well stocked with complimentary toiletries. Really appreciated the turn down each evening & my birthday cards must have been noticed by the hardworking housekeepers, as I was surprised when we returned & found a beautiful & delicious birthday cake in the room. Thank you so much for your kindness ❤️ It made my day! Our only issue with the room was the air conditioning which was set at 21 degrees!! That's heating, not AC. Not used to heat in England, we need to cool off quickly after a hot day. A fan in the room would have helped too. Another review erroneously described this hotel as dated. NO ! It's a traditional, Immaculate,charming hotel. The staff were lovely, polite & helpful. English wasn't widely spoken, but we were understood. Thank you for your patience . Breakfast was very good, although ordering coffee was a bit haphazard & disorganised at times. We ate twice in the only restaurant open during summer,Prima, the food was delicious and good value. The verandah was a beautiful area, we were disappointed that it closed at 7pm and sofas covered, as we'd have loved to have spent the evenings up there. Also, the drinks were never chilled enough unfortunately. The Spa, WOW!!! Stunning, absolutely loved it. Two small but perfect outside pools & a beautiful indoor one. Saunas, steam rooms, warm stone beds, perfect Best spa I've been to outside of the UK. A lovely, lovely place to spend a day - or week. Each day we were treated to cold oil infused flannels or canapes, a very nice & appreciated touch .Really enjoyed the Jacuzzis too. Theres a small children's pool & play area. The children were delightful & well behaved, so it was still a relaxing place to be after a day hiking up or down the beautiful mountain, or through the many trails in the woods. The position of this hotel is perfect for the gondola, walks & the town. It's not OUT of town as someone described, it's just up from town. It's a lovely short walk down to the beautiful quaint town, with many good traditional restaurants, bars & nice shops. Many locally made goods to buy, and delicious honey & jams. We enjoyed good food at Lovna Shresta tavern (lovely garden) & Mehana Bai Kotse tavern. Explore the beautiful back streets early morning & evening, then people watch in the town square. We booked quad bikes opposite the hotel. Wow , what a great, fun hour & a half we spent exploring the beautiful countryside around Bankso. Highly recommend. The little touches at this hotel really made it stand out for us We will be back, & w

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