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5 star

Hotel El Palace Barcelona
4.8/5113 Reviews

Hotel El Palace Barcelona

Barcelona City Centre Barcelona|0.44km from Alorda Derksen Foundation (Fundacio Alorda Derksen)
We stayed 7 nights in this historic hotel and celebrated a special occasion during our trip. The hotel is truly beautiful & elegantly decorated, however the service levels were inconsistent and sorely disappointing for a hotel of this standard & price. Also, there was unfortunately no special factor that made this hotel memorable. Rooms - we booked a classic double room for 3 people & got upgraded to a deluxe room on a high floor. While I appreciated the upgrade and the room decor was beautiful, the bathroom (while spacious) was in visible need of refurbishment. The paint was badly peeling in certain parts, the closet doorknob came off on our third day, the glass shower door wouldn't close fully so the bathroom got wet during a shower. I'm not expecting a newly renovated room but for the price, the room should at least be in good working condition. Housekeeping - was very inconsistent and there was a severe lack of attention to detail. Some examples: - Upon check in, the room curtain was unhooked from the first hook and messily hanging - it took 3 days for housekeeping to finally notice & fix this. - For the entirety of our stay, all room amenities were provided for 2 (not 3) people despite us having booked & paid for 3 people. - Used wine glasses & water mugs were not washed for several days until we called housekeeping to do so. - On several days, I came back to my luggage having been moved haphazardly (I think they were trying to make up the extra bed) and not put back in its place. - Turn down service was done beautifully on some days and not at all on other days. Rooftop terrace - was a gorgeous place to dine, food was excellent and the service was lovely. We felt very welcome here and it was a real treat dining here! Definitely try the rooftop terrace at least once! Front desk, concierge and bellman were excellent. The concierge was helpful with dining recommendations and guest relations gave us a cake for the special occasion we were celebrating. The bellman was attentive to get us taxis & always greeted us with a smile. Breakfast - is definitely worth a try! The breakfast room is beautiful and the drawing room leading to it is so regal & gorgeous. Generous spread of food & service was warm as well. Amar - dined here & paid over 400 euros but it was a shockingly disappointing experience. The bread, starters, petit fours & decor were wonderful - but the 200 euros of seafood we ordered was not fresh at all and the service was disinterested & careless. We were abit shocked at how bad it was for a Michelin restaurant. Bluesman cocktail bar - did not try. There's a 50 euro per pax minimum spend but perhaps this could be waived for hotel guests who are already paying a lot for a room. Overall, we enjoyed our stay but felt greatly let down by the service standards at this otherwise lovely hotel. Unfortunately, I highly doubt I'd return here again but sincerely hope the hotel improves its service standards to match its elega

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Top rated hotels in Barcelona

Searching for hotels near Alorda Derksen Foundation (Fundacio Alorda Derksen)? Compare room rates and reviews to find your ideal stay.
The 8 Boutique B&B
4/523 Reviews
Barcelona City Centre
Pros: Great location; beautiful, clean modern rooms; great coffee, lovely appointed kitchen that guests may use. Cons: Lack of communication; no sound proofing between rooms & halls; AC didn't work. I would not stay here again & therefore would not recommend this hotel. I’m still baffled as to the high ratings on this website and other travel websites. I’ll be wary to go by ratings again for accommodations I find on this website and other popular travel websites. 1) When we arrived there was no one available to let us in. The reception is open only from 12:00 pm - 7:00 pm. Check in is at 3:00, no one was even available to leave luggage. It's extremely inconvenient. We wasted a lot of time the day of check-in. We sent multiple WhatsApp messages & could see that they had been received, but there were no responses even though I requested responses. A phone call ended in a hang up on their end. There was a sign on the door stating the hotel would be closed until after the day we had a reservation to check in. This was disconcerting (see photo). Someone should man the desk during normal business hours, 9-5. In speaking with other guests & even the hotel staff at another nearby accommodation, this is a frequent event. Other travelers there during our stay had a similar experience --- wasting a lot of time trying to check in or drop-off bags. 2) Temp control didn’t cool the room. The thermostats in the room don’t control the temperature in the rooms. We had left one of our keys, which work the outlets, plugged in the entire day. The room was still hot when we returned early evening. The owner suggested we leave the key in the outlet totally disregarding my comment that we had done exactly that — left one of the keys in the outlet all day. When we returned at midnight, the room was still hot & this was May. I cannot even imagine the inferno the room will be in the summer months. 3) There's minimal soundproofing. You can hear guests from other rooms and in the hallway.
Ocean Drive Barcelona
4.5/565 Reviews
Barcelona City Centre
From entering the hotel to the time we checked out we were treated like royalty. We came to Barcelona for the weekend to celebrate my birthday and on the day of check in I was greeted by beautiful patisserie and a bottle of chilled cabs in our room! Our first breakfast was heralded by complimentary pancakes and the staff were so courteous and helpful. But what made our stay so special was that this isn’t just an ordinary city hotel. They ooze individuality at every opportunity, from the selection of drinks in your room to the evening entertainment and everything else in between. This is our little secret hideaway in Barcelona, and we shall be returning.
Mediterranean Hostel Barcelona
4.1/57 Reviews
Barcelona City Centre
During my 3 month stay in Spain I traveled a lot and stayed at many hostels. But this one was a totally different story. This hostel is community-oriented with many activities for youth; offers free cereal breakfast, coffe and tea. Amazing receptionist Alu was super nice and kindly helped me with everything I needed. I am super thankful for this experience and will definitely recommend it to friends.
The Corner Apartments by Aspasios
4.5/531 Reviews
Barcelona City Centre
Can’t fault these apartments. Have stayed twice now. This time in a penthouse apparement with a rooftop terrace and amazing panoramic views across the city and beyond. The staff are friendly and very helpful. Will be back to stay next year and would highly recommend. Very close to metro and train and 15 min walk to top of the Ramblers. a perfect location to explore the city on foot.
Hotel Europark
4.4/5116 Reviews
Barcelona City Centre
Absolutely great hotel, it's deceiving from the outside but once in its beautiful and very large. The smell whe you walk in is absolutely divine your feel like your in a very posh spa. The staff were great very warm very welcoming. The room was perfect to 2 of us. The bed was super comfy The bathroom was very large and beautifully decorated lots of space. The roof top is stunning with a pool one side and bar the other. The hotel is perfectly situated its a gentle walk 30/30 mins walk to beach but is located perfectly for other lands marks. The breakfast was beautiful alot to choose from and again the staff were brilliant. We would highly reccomend going to the europark hotel. We stayed for a long weekend.
Fabrizzio's Petit
4.4/540 Reviews
Barcelona City Centre
This was the first hostel in Europe that I have truly felt like part of the family, nice friendly atmosphere. There is a close knit family team who provide excellent accommodation at very reasonable rates for a city. Staff made me feel very welcome and had time to listen to my adventures that day. :):). One particular member of staff made me happy and positive every time I saw her, her smile was that infectious. :):) I was very impressed with both team and guest clientele that I’ll be staying there again, hopefully very soon. :)

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