Casagrand Luxury Suites

Very spacious apartment and fully equipped; great base for exploring Barcelona. We had 5 bedrooms 4 bathrooms for a family 6 (two kids and my husband and my parents); it can easily fit another 2-4 people. We booked “ private chief” service through the hotel website( external provider) it was the high light of our trip. The chief Betsy threw us a superb dinner and with lovely atmosphere. A little hiccup at check out thought. We requested late check out the day before and the lady at the reception checked the arrival time of next booking and advised it should be okay with time and we could stay till 2 pm. In the morning when we re-confirm it with the reception Chris; we were told otherwise. He expressed the difficulty to have the apartment till 2 pm and said it had to be 1 pm. It was disappointing and inconvenient ( with two kids and two elderly) but we agreed to that and also told there would be extra 50 euro for late check out. However the lift was stuck and it took us 20 mins to come down with suitcases (without help) at 13:20 (20 mins later than we agreed) and we then had to pay 100 euro (the receptionist Chris claimed it was 50 euro per hour!). It was fair enough if it was communicated clearly before we made our arrangements but it WAs NoT. And what we are most unhappy about is the attitude of the staff Chris. He was unfriendly, cold and unhelpful; he could make better efforts in communication and instead of being rude.

Excellent appartment. Very big spacious and everything we required. Staff extremely helpful and willing to help and assist with all our requests. Great place to explore from and get home to relax. Very comfortable and well furnished. Would certainly return and recommend.

Excellent stay. Super helpful staff. German(I think) at the front desk helped us out with cab when we had to leave. Rest of the staff was very helpful too. Would stay here without a second thought. Kids loved it too!! Very safe place, excellent views.

We stayed for 5 days in the Premium Suite at Casagrand Luxury Suites in Barcelona. We are a family of 6 people. The apartment was very spacious, clean, and well-maintained. On the upper floor, we also had a beautiful terrace with a pool overlooking the city. The location was excellent as well, with almost all famous attractions and shops within walking distance. The staff was very friendly and helpful. They are happy to assist you when needed, such as calling a taxi/shuttle to the airport. It was a wonderful experience!

We had a wonderful stay at Casagrand! The bedrooms were comfortable. The kitchen well equipped, and the living room was perfect to hang out it as a group of friends. The suite was exactly as depicted and the location great. Highly recommend!

Hugh apartment, beautifully furnished, clean, great location, friendly helpful staff. Great option for large family.