Ola Living Hostal Diagonal

Really enjoyed our stay, very clean property and very comfy bed. The bathroom and shower was lovely. The ac was a bit mouldy inside so we avoided using it. Would definitely recommend.

This hotel seems great at first bc of the location, nice lobby, the room was not too small, very comfortable bathroom and shower ..BUT after 15 minutes in the room my throat was getting weird.. and I felt like a headache around my eyes. There was no working ventilation in the bathroom and there was only an "interior window" so NO FRESH AIR and we realized there was mold in the air. It was 5 nights of horror waking up many times bc there was no air and I had constant cough and pain in the throat. As soon as I came out on the street it got better, but now at home I feel the nights in the mold have left me sick.. Also during the 5 days they cleaned ZERO times. They never even took out the trash. The location was the good part, but I will not be visiting this hotel on my next stay.

Me and my friend haven’t ever experienced such a bad service in any other stay before. Since the day one we didn’t feel welcomed and we did nothing to deserve this behavior either. There was only two workers who had proper customer service skills at the reception, thanks to them!! The communication between workers was poor and I saw the manager as a walking red flag- she even angrily brought our rubbish back to our room as we weren’t informed that we have to take it out ourselves- there’s no cleaning included under 7 days reservations. We stayed for a week in Deluxe double room and we could hear everything through the walls and couldn’t open the window so the air wasn’t good. Otherwise the room and bathroom was nice, but couldn’t recommend this place due to the lack of customer service and appreciation.