Av. Alemania, Bavaro, La Altagracia, Dominican Republic
Show on Map
Zel Punta Cana offers everything you have dreamt about in idyllic tropical surroundings. A boutique resort, perfect for enjoying with the family, where luxury details and exclusive attention make all the difference, turning your family holiday into an experience full of very special moments.Show More
Muy bueno el hotel y la comida, el único problema es que no cuenta con elevadores
Translate
Tom
May 30, 2024
The location we booked was closed for renovations and we ended up in a basic room. ******* did nothing to resolve this issue. Very disappointed
Gavin
May 24, 2024
Lots of foilage to create a very private experience
Gejo
May 23, 2024
No activities, the food is not great, the same foods for breakfast everyday. Nothing to really look forward to at this resort.
Joseph
May 4, 2024
Property is like a tropical paradise. Suites, pools, food and beach are excellent. We had a great time.
Manuel Alberto
May 2, 2024
Muy buen hotel y si buscas descansar mientras lo pases bien es excelente.
Translate
DELVI
May 8, 2024
Was a wonderful place to rest, quiet very clean everywhere. I love the music was well selected in a perfect balance between Dominican songs and international ones.
Food was great, I'll happy to return here.
Sharon
May 6, 2024
We booked an all inclusive but most of the restaurants were closed our entire stay but we were not notified that they would be closed!
The property had cats inside of the property and my sister had a cat phobia, she couldn’t enjoy her Birthday trip! We were not aware there would be cats on the property
Peter
May 5, 2024
Staff was super nice and attentive. They were friendly and welcoming. Rooms and facilities were very clean but dated and worn which made it feel not as clean as it actually was. Food selection was limited and below average. Not completely terrible but not great. Wish our stay included the option to eat at sister resorts on the property. We were finally brought to our room 2.5 hours after check-in which kind of wasted a whole day for my family.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAmerican, Continental
StyleBuffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Property Description
Opened: 2008
Renovated: 2017
Number of Rooms: 280
Zel Punta Cana offers everything you have dreamt about in idyllic tropical surroundings. A boutique resort, perfect for enjoying with the family, where luxury details and exclusive attention make all the difference, turning your family holiday into an experience full of very special moments.
Services & Amenities
Most popular business facilities
Golf Course
Indoor swimming poolAdditional charge
Outdoor swimming pool
Exclusive Beach Area
Beach Volleyball
Casino
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Car Rental
Bar
Tennis Court
Restaurant
Meeting RoomAdditional charge
Tour/Ticket Service
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage
Indoor swimming pool
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More
Frequently Asked Questions
How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get hotel deals on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
How to get lower prices for hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com's customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.