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Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(36)
Positive reviews(27)
Reviews with photos/video(3)
Negative reviews(10)
Guest User
Studio
Stayed in 2024年11月
Solo travelers
7 review
5.0/5
Outstanding
Posted on 2024年11月5日
Hotel was in good location close to city center and room had all stuff that travelers need, 100% recommend
Guest User
Studio
Stayed in 2023年12月
Solo travelers
32 review
4.0/5
Very Good
Posted on 2023年12月11日
Very nice location. Very central and easy to access. Convenient
Guest User
Studio
Stayed in 2023年10月
Couples
1 review
5.0/5
Outstanding
Posted on 2023年10月17日
Great hotel, really close to the elevators that lead you down to the ******.
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One Bedroom Apartment for 4 People
Stayed in 2024年5月
Solo travelers
13 review
4.2/5
Very Good
Posted on 2024年6月1日
The hotel is nice and clean, but if you stay for several days in a row, don't get dirty. Because there are no cleaning staff during your stay. The hotel area is quiet. There aren't any stores. We went to the building behind. You have to walk out of the lobby building, turn right and walk up the hill until you reach the building behind. There is no drinking water provided in the room. You must prepare a water bottle and refill it yourself at the building in front. Counter staff, average service, overall ok. If you rest for a few days
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Guest User
One Bedroom Apartment for 4 People
Stayed in 2024年6月
Family
2 review
4.7/5
Amazing
Posted on 2024年7月2日
Apartment with very nice terrace in the middle of summer, perfect welcome and well-placed hotel for visiting Monaco.
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Guest User
Studio
Stayed in 2024年8月
Travel with friends
18 review
4.5/5
Great
Posted on 2024年8月12日
Nice balcony, good location
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Guest User
Studio
Stayed in 2024年11月
Travel with friends
2 review
5.0/5
Outstanding
Posted on 2024年11月2日
Optimal
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Guest User
Stayed in 2024年10月
Couples
4.0/5
Very Good
Posted on 2024年10月17日
Overall, I liked this apart-hotel. There’s nothing majorly bad to mention about my stay. The hotel is located right on the border of Monaco. Just head one street down the hill, and you’re in Monte Carlo. Its location outside Monaco is the main reason why the rates here aren’t as expensive as the hotels in Monte Carlo. For example, I paid €620 for 3 nights (€206 per night, including all fees, plus, the nightly pet fee) for a Comfort 1-Bedroom Apartment, while even the cheapest basic hotels in Monte Carlo were at least €350 per night on my dates, and 4- or 5-star hotels were a minimum of €500 per night for standard rooms. You can clearly see the difference, right? So, Aparthotel Adagio is a great option if you want to stay close to Monte Carlo while saving money. Also, the price I paid was for up to 5 people in the apartment. If you split this rate between two couples or five friends, it becomes a very affordable deal! Keep that in mind. However, the downside is the hotel’s location on a hill. It’s easy enough to walk down to Monte Carlo, but the climb back up is a bit tough. For reference, it’s about a 12-minute walk from the hotel to the ****** de Monte-Carlo (the heart of Monaco). My check-in was fast and smooth. I was allowed to check in an hour early, as I had requested the day before my arrival. The front desk guy that day was nice and honored my request for a room on a high floor, giving me an apartment on the 4th floor. However, the overall attitude of the front desk staff was not very friendly - most of them didn’t smile or seem to care when they saw me, which was a bit off-putting. My Comfort 1-Bedroom Apartment (#405) was very spacious. The design was basic, but I felt comfortable during my 3-day stay. Most of the furniture was in good condition, and the apartment had all the necessary amenities. As I mentioned earlier, I was happy to be on the 4th floor because the apartment got plenty of natural light, and I had beautiful views of the mountains and city from the large outdoor balcony, which had a table and chairs to sit and relax. Having a small kitchen was a big plus, although I didn’t use most of the amenities for cooking. I only used the microwave, which worked fine, and boiled water once in the electric kettle. The refrigerator was a good size and could fit a lot, including large 2L soda bottles. However, the sofas in the living room were clearly old, looked dirty, and were uncomfortable - very hard and stiff. They definitely need to be replaced. The TVs in both the living room and bedroom were outdated and small, so that was also disappointing. The bed in the bedroom was comfortable, and the large closet could easily fit all our belongings. The bathroom, while not huge, was comfortable. I appreciated the large, deep bathtub. The toilet was separate from the bathroom and located near the front door. The bathroom amenities were not impressive - I didn’t like their smell. The Wi-Fi worked fine but could have been faster. Also, I want
traveldays2000
Stayed in 2024年8月
Family
4.0/5
Very Good
Posted on 2024年8月2日
We stayed in a one bedroom apartment which was spacious and in a great location. Less than a 10 minute walk to the train station and the same to the ****** area. Ideal for families exploring the area . Plenty of extra bed covers available in a wardrobe and the beds in the living room area consisted of a single pull out bed and a double. I wouldn’t say the beds were the most comfortable but adequate for a short stay. The A/C was also extremely noisy but also very welcome as it was very hot while we were there. We didn’t avail of the breakfast as there are so many cafe options within a 5/10 minute walk. Overall I would recommend staying here if looking for somewhere for a family and within walking distance of everything. It is basic but once again very adequate for short stays and with lovely staff at the front desk.
Dollar14
Stayed in 2024年7月
Family
2.0/5
Posted on 2024年7月31日
Checkin painfully slow - hard work when you have four tired children and it’s way over 30 degrees Celsius. Arrived at 5pm to be told one of our rooms wasn’t ready even though check in is 3pm. Was given a room up a steep hill to be met with lots of steps into the building - we have a twin pram and asked for accessible accommodation. We then had to walk all the way back to the reception/main building , and they swapped both rooms into that building I’m not sure why that wasn’t done in the first place and told we still had to wait for the second room to be ready. Room wasn’t brilliant wasn’t overly clean either . And for £243 a room it certainly wasn’t worth it. My card was charged a pre authorised charge for the amount of one room. When we got there we had to then pay for both rooms and was told we had to wait for the pre authorisation to be sent back in around 7 business days. I told them I wasn’t happy with this and to cancel the preauthorisation - as far as I was aware the card would not be charged except in the event of a no show or etc which is how we have always done it so just be aware of that. Wouldn’t recommend overall.
Response from Property: Dear Dollar14, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during check-in, especially with the delay in preparing the rooms and the accessibility issues faced. Rest assured, we will address this matter internally to prevent such occurrences in the future. We understand your concerns regarding the cleanliness of the room and the billing process, and we will ensure that our team pays closer attention to these aspects. Your feedback is invaluable to us, and we will take your comments into serious consideration for improvements. We regret that your overall experience did not meet your expectations. Warm regards, Sandie Payne Directrice Adjointe Adagio Palais Joséphine & Monte Cristo
Adly-23
Stayed in 2024年7月
Family
5.0/5
Outstanding
Posted on 2024年7月26日
Excellent location, the friendly team, especially the reception check-in lady doing what she can for early check-in, and the room is clean, spacious and fully equipped - and again, the location is just fantastic; you can be in Hotel De Paris is 5-6 min walk using the public elevator and the mall escalator - fabulous apartment and thanks to the lovely team, N.B. I even forgot a branded T-shirt and called them a couple of days later, and they found it and stored it for me. Give this place a try. You will not regret it
Response from Property: Dear Adly-23, Thank you for your positive review! We are delighted to hear that you enjoyed our amazing location, friendly team, and clean, spacious rooms. It was a pleasure for us to assist with your early check-in request. We are glad you found our apartment fantastic and that you appreciated our team's efforts in locating and storing your branded T-shirt. We strive to provide a memorable experience for all our guests, and we are thrilled that you recommend giving us a try. We look forward to welcoming you back in the future. Warm regards, Sandie Payne Directrice Adjointe Adagio Palais Joséphine & Monte Cristo
Guest User
Stayed in 2023年8月
Other
5.0/5
Outstanding
Posted on 2023年8月23日
Was slightly nervous after reading some of the reviews but what a lovely surprise on our arrival. Incredible location close to the ******, port and station and perfect hotel to explore Monaco. Rooms very clean and quiet. Would highly recommend as also great value for money. Tip: if you are arriving by train. At station, exit onto princess boulevard, turn right and a few yards later you will see the lift on the other side of the road. Go up this and then opposite to next lift. Go up again and then turn left. Hotel a few yards on right. Literally about 7 mins max from station.
Guest User
Stayed in 2023年6月
Business travelers
4.0/5
Very Good
Posted on 2023年6月12日
The ApartHotel Adagio turned out to be a good alternative to a hotel stay for me. Ideal location and great breakfast. I was there on business and had to drive to get there, and unfortunately the hotel's parking was full but I found space at the public parking Roqueville 200m from there. Personnel was very nice and accommodating.
Guest User
Stayed in 2023年1月
Family
1.0/5
Posted on 2023年1月31日
Please be careful at this point, there is a thief at the reception who copied my card details and used them to pay his bills, netfix or electricity bill. he stole a total of 590 € from my account, the situation reported to my bank and an investigation is underway. Do not share your card at the reception desk !!
Response from Property: Dear Guest, Would you be kind to contact us urgently because your accusations are very serious, all of our staff are very disrespectful and this kind of incident never happened. Waiting for your call.
Guest User
Stayed in 2023年1月
Other
1.0/5
Posted on 2023年1月31日
After a long draining trip, I was looking forward to a nice shower and to my unpleasant surprise, that wasn't the case for me. The room I was offered was in very poor condition. The bath tub clogged up, so I could not shower. the floor was sticky and left black residue on my feet, and the sheets had similar residue and triggered my allergies. I had to leave immediately as I desperately needed rest and couldn't get out of there fast enough. The doors creaked, the AC and bath tub have yellowed, the appliances and electronics are really old like there hasn't been a renovation since the early 2000s. It's also technically in France and not Monaco, so cabs are very expensive as they are crossing a border. I've stayed in many hotels, and this is by far the worst. 0/10 would not recommend
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo