Huatong New Business Hotel Reviews

Response from Property: Dear guest, thank you for your review of the hotel! The hotel is very sorry to see your comments. When you place an order, there is a hotel phone number on the platform. If you are not sure, you can call before you come to ask the questions you want to know. You can also take a look at the room after arriving at the store. If you are satisfied, you can check in. Or if you are not satisfied with something after you move in, there is also a front desk phone number on the back of our room card. We are at your service 24 hours a day. You can solve it for you if you raise it at that time. All three solutions are possible. The hotel did not receive your request during your stay. You gave a bad review after checking out. We are still a little disappointed. I hope you can point out your dissatisfaction next time you come, and we will find our shortcomings and strive to do better. Looking forward to visiting again.

Response from Property: Dear lady, thank you for choosing our hotel all the time. When you first came to our house, you told us that you would come often in the future and let us arrange a better room. Our room was not tight that day. The comfortable big bed hotel you ordered will give you a free upgraded business bed experience. However, the room type you ordered this time is a preferential big bed room on the first floor, and the check-in time is after 14:00 p.m. You came to check in at about 11:30 p.m. At that time, the preferential room type was ready to leave, and the front desk checked in early for you. You enter the room for about 10 minutes. You said you want to change the room. We told you that the room type you booked is on the first floor. You said that you didn't live on the first floor before. The front desk explained to you that the room type is different, and the floor, orientation and size are different. The advice given to you by the front desk is that you can change the order to a business bed so that you can transfer it to the room you used to stay upstairs, but you insist that you booked this time is the same room type as the previous one, and the communication with you is fruitless. The second solution given by the front desk is that you put your luggage at the front desk first, wait for a while, and wait for the special bed. After the guest of the room type checks out, the room will be cleaned and changed for you, but you request to change the room immediately. Our check-out time is 12:00, and it is not yet time to check out. We can't urge the guests to check out immediately. After checking out, you have to wait for the room to be cleaned before you can be arranged to check in. You want to check in early, but you I don't want to wait for the check-out and clean up before going in. You want to change to the business bed room upstairs, and you don't want to modify the order. We are really embarrassed, so we applied to the leader to order a five-star review of the previous order and upgrade the business bed again for free. You are also unwilling to order a five-star praise and threaten us to give us. We will try our best to solve the problem for you, but in exchange for your bad review. It doesn't matter. We can't stop you from giving a bad review, but we will still do our job well and strive to serve every customer.

Response from Property: Dear customer, thank you for your stay and your good comments. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments and sincerely look forward to your visit again! I wish you a happy life!

Response from Property: Dear customer, thank you for your stay and your good comments. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments and sincerely look forward to your visit again! I wish you a happy life!

Response from Property: Dear guests, thank you for commenting on the hotel in your busy schedule. We are deeply introspecting when we see your rating. Maybe we have not done well enough, and we will continue to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to listen to your suggestions. Looking forward to your visit again. I wish you a happy life.

Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Huatong Xinhui will be the warmest and most unique one in your memory! Come back often and wish you well!

Response from Property: Hello, dear guests! Thank you very much for choosing to stay in our hotel and sharing your experience! If guests encounter relevant problems during their stay, they can report them to the front desk in time. The hotel is on duty 24 hours a day. We will help you solve the problem as soon as possible. Our branch is committed to providing you with a friendly and thoughtful check-in experience. We sincerely look forward to your next visit!

Response from Property: Dear guest, thank you for your comments on the hotel! The hotel is very sorry to see your comment. We don't know the working hours of the police station. We can't stop the sudden routine inspection, so we can only cooperate. I hope you can understand.As for the room change you mentioned, you ordered a business bed before, and the room type is upstairs. However, the room type you ordered this time is the room type on the first floor. If you want to live in the room upstairs, you need to make up the difference. If you don't want to make up the difference, we will inform you to give a five-star praise to support our house. The front desk can give you a free upgrade room type experience, but you don't want to give a good review saying that we threaten you... We also Very helpless.

Response from Property: Hello, distinguished guests! Thank you very much for choosing to stay in our hotel and sharing your check-in experience! Guests who encounter relevant problems during their stay can be reported to the front desk in time. The hotel is on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. Our branch is committed to providing you with a friendly and thoughtful check-in experience. We sincerely look forward to your visit again!