Yunchuan Hotel (Beijing Tongzhou Wanda Plaza) Reviews

Response from Property: Thank you very much for choosing to stay at Yunchuan Hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience. Our hotel is located at Yunchuan Movie Hotel, 1st Floor, Aimu Building, No. 1 Beiyuan, Xinhua West Street, Tongzhou District. All hotel staff are committed to creating a customer-oriented service concept and look forward to the arrival of every customer! Sincerely look forward to your visit again! Thank you very much for taking the time out of your busy schedule to give us such a high evaluation. Looking forward to your next stay, we will welcome you with the warmest smile!

Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visit again, I wish you a pleasant trip!

Response from Property: Dear guest, thank you very much for choosing to stay at ChuanChuan Movie Hotel Tongzhou Branch. I am the housekeeper NuanNuan. Thank you for your good comments. I am glad that you are satisfied with our service. Thank you for your thoughtful comments. We just did what we should do. We hope you can feel the warmth of home and have a good stay experience. Thank you again for your thoughtful comments. We also feel very warm. We hope you have a comfortable stay experience. We sincerely look forward to your stay again. We will welcome you with the warmest smile!

Response from Property: Thank you very much for choosing to stay at Yunchuan Hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience. Our hotel is located at Yunchuan Movie Hotel, 1st Floor, Aimu Building, No. 1 Beiyuan, Xinhua West Street, Tongzhou District. All hotel staff are committed to creating a customer-oriented service concept and look forward to the arrival of every customer! Sincerely look forward to your visit again! Thank you very much for taking the time out of your busy schedule to give us such a high evaluation. Looking forward to your next stay, we will welcome you with the warmest smile!

Response from Property: Dear customer, we are very sorry to hear that you are dissatisfied with the cleanliness of the room. We will take immediate measures to strengthen the cleaning of the room and ensure that it is thoroughly cleaned every day. We understand that language and cultural differences may cause communication difficulties for international tourists. We will work hard to improve this, such as providing multilingual services or adding tools that can help solve language barriers. Thank you for your feedback on breakfast. We will further optimize the breakfast menu based on your suggestions and strive to provide a higher quality dining experience. Regarding the problem that the toilet and bathroom are not separated, we understand that this may affect your stay experience. We will consider your feedback and make improvements in future renovations or designs. Regarding the problem that the toilet and bathroom are not separated, we understand that this may affect your stay experience. Finally, thank you for your evaluation of us and hope to give us a chance to correct it and strive to give you a satisfactory stay experience next time.

Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Yunchuan Hotel Tongzhou Wanda Plaza. We have made timely corrections to the problems you reported. Since you checked in early, our room had just been cleaned and there was a smell of disinfectant. We have changed your room in time when you just checked in. Every picture of the room is taken in real life. Regarding breakfast, our breakfast is mainly Chinese food, which may not suit your taste. We are sorry, and we will adjust the breakfast variety in time. We are deeply sorry for your bad experience during your stay.

Response from Property: Dear guests, thank you for choosing to stay at the Tongzhou Hotel. I am your housekeeper, nuannuan. Thank you for your favorable comments on our service. We are glad that you are satisfied with our service. Thank you for giving us such thoughtful comments. We just did what we had to do. I hope you can feel the warmth of home and have a wonderful stay. Thank you again for your comments, we also feel very warm, hope you have a comfortable stay experience, sincerely look forward to your stay again, we will welcome you with the Warmest Smile!

Response from Property: Thank you very much for choosing to stay at Yunchuan Hotel and giving us your favorable review! Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience. Our hotel is located at Yunchuan Movie Hotel on the first floor of Aimu Building, No. 1 Beiyuan, Xinhua West Street, Tongzhou District. All hotel staff Committed to creating a customer-oriented service concept, we look forward to the arrival of every customer! Sincerely look forward to your visit again! Thank you very much for taking the time out of your busy schedule to give us such a high evaluation. Looking forward to your next stay, we will welcome you with the warmest smile!

Response from Property: Dear guests, hello! Thank you for your four-star review and valuable suggestions. We will carefully review the shortcomings and actively improve them, strive to continuously improve our services, and look forward to bringing you a more pleasant stay experience.

Response from Property: Dear guest, hello! Thank you very much for your comments and valuable suggestions on our hotel. We are deeply sorry for the musty smell in the hotel corridors and rooms you mentioned, which brought you an uncomfortable accommodation experience. There have been many rainy days in Beijing recently, and the musty smell does affect the air quality, especially in an environment with high humidity. We are really sorry. We attach great importance to the feelings of every guest and are committed to providing a clean and comfortable living environment. Thank you again for your feedback, which is our motivation to improve our service. We sincerely hope that you can give us the opportunity to serve you again and change your impression through our efforts. If you have any other suggestions or needs, please feel free to let us know. Looking forward to seeing you again!

Response from Property: Dear guest: Hello! Sincerely thank you for choosing to stay at Yunchuan Hotel Tongzhou Wanda Plaza Branch. Thank you for your review. We will continue to work hard. We are also working hard to use the most considerate service to leave the best stay experience for every distinguished guest we welcome. , I hope you can pay more attention to Chuanchuan, Chuanchuan's growth is inseparable from your support. Thank you very much for your review and I look forward to seeing you again! Have a good trip!

Response from Property: To distinguished guests: Hello! First of all, thank you for taking your precious time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!