Jianguo Garden Hotel

Jianguo Garden Hotel Reviews

Jianguo Garden Hotel

No.17 Jianguomen Inner Street, Dongcheng District, Beijing, 100005, ChinaView Hotel Details
Jianguo Garden Hotel
Jianguo Garden HotelJianguo Garden HotelJianguo Garden Hotel
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Jianguo Garden Hotel Guest Reviews

4.5/5
Good
955 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(955)
Positive reviews(909)
Reviews with photos/video(129)
Easy to get around(170)
Convenient location(144)
Close to metro(99)
Friendly front desk staff(29)
Delicious breakfast(27)
Average decor(10)
Tasty restaurant(8)
Negative reviews(46)
German Sanchez
Business Double Room
Stayed in May 2024
Solo travelers
12 review
4.2/5
Very Good
Posted on May 22, 2024
The hotel is quite nice, situated very near 150 mts from a subway station, making it quite convenient given the city’s hugeness. Didn’t try the breakfast option though, as it seemed a bit overpriced at c. 160 CNY per day per person. The only “not so good” thing is that it seems somewhat on the not so new side, with some need of maintenance but nothing major, just corners in the bathroom, pens that break down, and very minor nuances
Response from Property: Dear distinguished guests, thank you for your staying with us. Regarding to your comments,we will improve hotel equipment and facilities for future renovation. Once again, we apologized for the inconvenience caused to you. The hotel management and staffs wish you all the best and looking forward welcome you back again.
Guest User
Business Room (2 beds)
Stayed in Jul 2024
Business travelers
1 review
2.5/5
Posted on Jul 4, 2024
The hotel is rated as a five-star and its features on paper reflect this rating. However, upon arrival, it felt more like a relic from the past. The room was extremely outdated, which was quite disappointing. The staff was a mixed bag – some were excellent and attentive, while others were just average. One night, late in the evening, the police came to my room with a staff member and checked my passport. This was a very unsettling experience and made me feel unsafe. The staff explained that random checks are common for foreign guests in Beijing, but I suspect it might have been because I had several packages delivered to the hotel. Regardless of the reason, it was not a pleasant experience. The breakfast was good, and all the amenities were theoretically those of a five-star hotel. However, the overall quality and the price I paid did not meet my expectations. I believe it was not worth the cost.
Response from Property: Dear distinguished guest, thank you very much for choosing stay at Jianguo Garden Hotel. Our hotel is located in the core area of the capital, sometimes has inspections. We apologized for the inconvenience caused to you, we hope you understand. We will improve equipment and services, provide a satisfactory stay experience for all guests. Thank you again for your message, the hotel management team and staffs wish you all the best. We are looking forward to your next stay.
Guest User
Connecting Room
Stayed in Dec 2023
Family
2 review
4.7/5
Amazing
Posted on Jan 5, 2024
enjoyed our 4 nights stay in this hotel, room is spacious and toilets are clean. it is 5 mins walk away from dong dan station, around 20-30mins walk away from wangfujing street. surroundings is pretty quiet.
Response from Property: Dear guest, Thank you for choosing to stay at Jianguo Garden Hotel. We are sincerely pleased to see your recognition, and we are honored to provide you with satisfactory service. Thank you again for your recommendation and look forward to your next visit. Wishing you a happy life!
Guest User
Business Room (2 beds)
Stayed in Apr 2024
Solo travelers
1 review
3.7/5
Posted on Apr 30, 2024
The room incl. furniture was alreday quite old (＞30 years) and looked accordingly used. No lamp in the main room was working! Only the bathroom had working lamps. Also the charger for cell phones (USB) didn´t work
Response from Property: Dear distinguished guests, thank you very much for choosing us for your vacation. Regarding to your comments,We will check each USB to ensure normal operation. Improve hotel equipment and facilities. Once again, we apologized for the inconvenience caused to you. The hotel management and staffs wish you all the best.
Israel Oconitrillo
Deluxe Room (2 beds)
Stayed in Apr 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Apr 23, 2024
I have loved this hotel for many reazons, nice customer service, clean rooms, amazing breakfast, localization, and many other things. Thanks.
Response from Property: Dear guest, Greeting from Jianguo Garden Hotel Beijing. Thank you for choosing to stay at Jianguo Garden Hotel. We are honored to provide you with satisfactory service. Thank you for your recommendation and we are looking forward to your next visit. Wishing you have a happy life!
SorayaChina
Business Room (2 beds)
Stayed in Apr 2024
Travel with friends
7 review
2.5/5
Posted on Apr 6, 2024
we stayed for 5 nights. the maid service comes everyday and cleans. however, the room is so outdated, that it was just unable to really feel clean. it felt dusty, musty and smoky. By the third day it started to smell less and felt better. they provide soaps and toothbrushes and those such things. the beds are comfortable and the towels and bathrobe are good. the amenities were shut down for the holiday. no gym and no swimming pool available. they actually closed them for the holiday so i was disappointed about this as that was one of the main reasons i booked there
Response from Property: Dear distingushied guests, thank you very much for chosing us for your vacation. Regarding to your comments, I definitly agree with you regrding to the gym requests and I think will do it better. Once again, we apologized for the inconvience caused to you. The hotel manangement and staffs wish you all the best.
Guest User
Business Room (2 beds)
Stayed in Aug 2023
Solo travelers
37 review
5.0/5
Outstanding
Posted on Aug 3, 2023
This was a good Chinese-style hotel, not too far from the Forbidden City. The room had a bit of a retro look but (thank god!) included a decent robe. Friendly staff and a decent restaurant on the main floor.
Response from Property: Dear guest, Welcome to stay at Jianguo Garden Hotel. Thank you for your message. We will do a good job in improving equipment and facilities, and provide good service. We are looking forward to your next visit and wishing you a happy life!
Hossein
Business Double Room
Stayed in Oct 2023
Couples
3 review
4.5/5
Great
Posted on Nov 15, 2023
The staff were very friendly and helpful. The hotel is a bit old but it's reasonably clean and practical. The location is good, very close to the subway station and 10-20 minutes away by subway frkm most of the city attractions.
Response from Property: Dear guest, thank you for staying at Jianguo Garden Hotel. We will improve the hotel's equipment and facilities to provide every guest with a satisfactory stay experience. We are looking forward to your next time visit our hotel. Thank you.
SANTOS
Business Double Room
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 10, 2023
It worth the money. It is a good place to be near of the turism places
Response from Property: Dear guest, Greeting from Jianguo Garden Hotel Beijing. Thank you for choosing to stay at Jianguo Garden Hotel. We are honored to provide you with satisfactory service. Thank you for your recommendation and we are looking forward to your next visit. Wishing you have a happy life!
Cathy 锦芳
Deluxe Room (2 beds)
Stayed in Jul 2023
Family
15 review
5.0/5
Outstanding
Posted on Aug 5, 2023
Excellent hotel with spacious room and comfortable beds. The people working there are very friendly. The hotel is located in the center of Beijing and only a couple of minutes from the subway. Great hotel to stay while visiting Beijing. Highly recommended!
Response from Property: Dear guest, Greeting from Jianguo Garden Hotel Beijing. Thank you for choosing to stay at Jianguo Garden Hotel. We are honored to provide you with satisfactory service. Thank you for your recommendation and we are looking forward to your next visit. Wishing you have a happy life!
Enhee
Business Room (2 beds)
Stayed in Jul 2023
Family
1 review
3.7/5
Posted on Jul 15, 2023
Hotel receptions were hilarious Chinese people. They were like cave people. They don’t even know English. Also hotel’s food was great. Unfortunately, it was too expensive. Generally, you should better know Mandarin Chinese if u planning to land this hotel and rich.
Response from Property: Dear Sir, thank you for your comments. We see the point through your message and we think that we should put more efforts on leading and training our distinguish guests to stay as a professional live in a 5-star hotel, we should come up with excellent services to do this. Tang’s is the best and expensive Cantonese restaurant, our Chinese restaurant and Kitchen Asia just about 20 Dollars for one person, hope you can enjoy it later while you stay with us again. Looking forward to welcome you back again and wish you all the best.
Surachai
Deluxe Room (2 beds)
Stayed in Jul 2023
Family
9 review
4.7/5
Amazing
Posted on Oct 29, 2023
Very big clean room for 3 person Staff very friendly and have service mind
Response from Property: Dear guest, thank you for choosing to stay at Jianguo Garden Hotel. We are honored that you are satisfied with our service . We are looking forward to your next visit.
Travelgent
Comfy Family Room
Stayed in Jul 2023
Business travelers
18 review
3.5/5
Posted on Jul 19, 2023
Good location. The furniture is a bit old but clean. The service is average.
Response from Property: Dear guest, Welcome to stay at Jianguo Garden Hotel. Thank you for your message. We will do a good job in improving equipment and facilities, and provide good service. We are looking forward to your next visit and wishing you a happy life!
Guest User
Business Room (2 beds)
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 19, 2024
Excellent hotel
Response from Property: Dear guest, Thank you for choosing to stay at Jianguo Garden Hotel. We are sincerely pleased to see your recognition, and we are honored to provide you with satisfactory service. We hope to have the pleasure of welcoming you back to our hotel in the near future. Wishing you a happy life!
Anonymous User
Business Double Room
Stayed in Aug 2024
Family
3 review
1.2/5
Posted on Aug 28, 2024
Oh my god, it's too old. Let's talk about the front desk first. When I checked in, I felt very tough, as if I didn't care whether I stayed or not. After I went in, it was already evening dinner time. I ordered takeout, but the robot was very slow in delivering the food. I called the front desk several times and they said that the robot was queuing to deliver the food. The air conditioning didn't work, and I felt a little cold. I called the waiter, but it suddenly didn't work. The window was opened for a few minutes, and a lot of small flies came in. We are on the 11th floor. When taking a shower, you have to go in first, close the door, and then go over, otherwise you can't get through the door. The sink drains very slowly, I thought it was blocked. The toilet will be blocked. The child pooped and it was blocked, and nothing was thrown into it. The bathroom smelled bad. I didn't dare to stay in it when I brushed my teeth in the morning. I felt sick. The waiter was very cold. When I asked what time to check out in the morning, he said 12 o'clock, and said that the service was not extended to 2 pm during the summer vacation. The carpet in the room was dirty, the facilities were old, and the lights were dim. I will never come again. More than 700 yuan a night, it's totally not worth it. Goodbye
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