UrCove by HYATT Beijing Forbidden City Reviews

Response from Property: 【UrCove brand of Hyatt Group】【Warm drink】【Double subway line 1 and 8】【Adjacent to the Palace Museum & National Museum】【Intelligent robot delivery】【Aerobic gym】【Smart washing machine and dryer】 Distinguished guests, your satisfaction is our eternal pursuit. Thank you for taking the time out of your busy schedule to leave us with a positive review, and it is because of your support that UrCove has become even stronger. Thank you for your affirmation and love for us, this is what we should do, and we look forward to having more and better memories with you next time! We do our best to create a comfortable environment for every guest, thank you for your recognition of the hotel staff, thank you again for choosing to stay at UrCove Beijing Tiananmen Hotel, UrCove your friend, in the beautiful Kyoto we look forward to welcoming you and your family again, at that time, we will continue to serve you wholeheartedly! The hotel's general manager ---- Ann Liu

Response from Property: Dear guest, thank you for staying at the Yifei Hotel in Tiananmen Square, Beijing! The hotel is located in Block A of Tian'an Building on Nanheyan Street in Dongcheng District, just an 8-minute walk from Tiananmen Square and adjacent to Wangfujing Street. It is also just an 8-minute walk from Metro Line 5. In order to provide guests with a feeling of being at home, the hotel's rooms are equipped with Bama drinking water and Piye capsule coffee. The lobby on the 8th floor of the hotel offers free self-service fruits, and the B2 floor also provides a free gym, self-service washing machine, and self-service storage cabinet for guests to store their luggage. If you have any needs during your stay, you can contact us at any time. We are committed to making every guest feel at home and looking forward to your next stay. Yifei sincerely invites you to enjoy the Forbidden City together. Shengjing and Xishan sunset. Hotel General Manager - Ann Liu

Response from Property: Dear valued guest, thank you for staying at the Beijing Tiananmen Yifei Hotel! We are very sorry that we were unable to provide you with a perfect experience. The issues you reported in your review are highly valued by the hotel, and we will gradually upgrade and renovate the rooms in the future. Strengthening guest satisfaction is also the key to improving hotel services. The hotel will continue to improve and provide every guest with the warmth of "home". We sincerely hope that you can stay again and we will definitely bring you a different stay experience to regain your confidence in us. Hotel General Manager - Ann Liu

Response from Property: Dear guest, thank you for staying at the Yifei Hotel in Tiananmen Square, Beijing! Thank you for taking the time out of your busy schedule to leave us a positive review. Your recognition makes us feel honored. Thank you very much for raising the network issue. If you have any questions, please feel free to contact the engineering team at any time. The hotel is located in Block A of Tian'an Building on Nanheyan Street in Dongcheng District, only an 8-minute walk from Tiananmen Square and Wangfujing Street nearby. It is also only an 8-minute walk from Metro Line 1, and the location is very convenient! You are always welcome to visit us again. We will continue to be enthusiastic and strive to make every guest feel at home. We look forward to meeting you again! Hotel General Manager - Ann Liu

Response from Property: Dear guest, thank you for staying at the Yifeng Hotel in Tiananmen Square, Beijing! Thank you for taking the time out of your busy schedule to leave us a positive review. Your recognition makes us feel honored. The hotel is located in Block A, Tian'an Building, Nanheyan Street, Dongcheng District. It is only an 8-minute walk from Tiananmen Square and surrounded by Wangfujing Street. The subway line 1 is also only an 8-minute walk away, and the location is very convenient! You are always welcome to visit us again. We will continue to be enthusiastic and strive to make every guest feel at home. We look forward to meeting you again! Hotel General Manager - Ann Liu

Response from Property: Dear guests, thank you for staying at UrCove Tiananmen Hotel Beijing! We regret that we were not able to bring you a perfect stay and have deeply reflected, and once again apologize to you for not living up to your favor and choice for us. In the future, we will gradually upgrade the room facilities, and regular quality inspections will enhance guest satisfaction, which is also the key to the improvement of hotel services. The hotel will continue to improve, to give every guest the warmth of "home", sincerely hope that you can stay again, we will definitely bring you a different experience, I hope you can regain confidence in us. The hotel's general manager---- Ann liu

Response from Property: Dear valued guest, thank you for staying at the Beijing Tiananmen Yifeng Hotel! We are very sorry that we were unable to provide you with a perfect experience. The issues you reported in your review are highly valued by the hotel. We will gradually upgrade and renovate the rooms in the future, provide sufficient training for our staff, and continuously improve to give every guest the warmth of a "home". We sincerely hope that you can stay again, and we will definitely bring you a different stay experience to regain your confidence in us. Hotel General Manager - Ann Liu

Response from Property: 【 Hyatt Group's Yifei brand 】 【 Warm drinks 】 【 More than 100 types of breakfast 】 【 Dual subway lines 1 and 8 】 【 Adjacent to the Palace Museum&National Museum 】 【 Intelligent robot delivery 】 【 Aerobic gym 】 【 Intelligent washing machine dryer 】 Dear guest, thank you for staying at the Yifeng Hotel in Tiananmen Square, Beijing! Thank you for your recognition of Yifei! In order to provide customers with a feeling of being at home, the hotel rooms are equipped with Bama drinking water and Piye capsule coffee. The lobby on the 8th floor of the hotel offers free self-service fruits, while the B2 floor also provides a free gym, self- machine, and self-service lockers for guests to store their luggage. If you have any needs during your stay, feel free to contservice washingact us at any time! Hotel General Manager - Ann Liu

Response from Property: 【 Hyatt Group's Yifeng brand 】 【 Heartwarming drinks 】 【 More than 100 types of breakfast 】 【 Dual subway lines 1 and 8 】 【 Adjacent to the Palace Museum&National Museum 】 【 Intelligent robot delivery 】 【 Aerobic gym 】 【 Intelligent washing machine dryer 】 Dear friend, it's really exciting to receive such recognition from you when we first meet. The hotel is adjacent to Tiananmen Square and the Palace Museum, with fresh air, quiet environment, and convenient transportation. Staying here is really your wise choice~We sincerely thank you for your love and recognition of us. It is our duty to provide guests with a wonderful stay experience, and we are honored to receive your approval. At the same time, we are more motivated to continue moving forward and hope to have more opportunities to serve you! Wishing you a happy life! Looking forward to meeting again! Hotel General Manager - Ann Liu

Response from Property: 【 Hyatt Group's Yifeng brand 】 【 Warm drinks 】 【 More than 100 types of breakfast 】 【 Dual subway lines 1 and 8 】 【 Adjacent to the Palace Museum&National Museum 】 【 Intelligent robot delivery 】 【 Aerobic gym 】 【 Intelligent washing machine dryer 】 Dear friend, thank you for staying at Beijing Tiananmen Yifeng Hotel~The hotel is adjacent to Tiananmen Square and the Forbidden City, with fresh air, quiet environment, and convenient transportation! We sincerely appreciate your valuable feedback and will continue to strengthen our employees' professional skills and cultivate their foreign language abilities. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We will continue to move forward, constantly improve and progress, and hope to have more opportunities to serve you! Wishing you a happy life! Looking forward to meeting again! Hotel General Manager - Ann Liu

Response from Property: 【 Hyatt Group's Yifeng brand 】 【 Warm drinks 】 【 More than 100 types of breakfast 】 【 Dual subway lines 1 and 8 】 【 Adjacent to the Palace Museum&National Museum 】 【 Intelligent robot delivery 】 【 Aerobic gym 】 【 Intelligent washing machine dryer 】 Dear guest, thank you for staying at the Yifeng Hotel in Tiananmen Square, Beijing! In order to provide customers with a feeling of being at home, the hotel rooms are also equipped with Bama drinking water and Piye capsule coffee. The lobby on the 8th floor of the hotel offers free self-service fruits, while the B2 floor also provides a free gym, self-service washing machine, and self-service lockers for guests to store their luggage. If you have any needs during your stay, please feel free to contact us and we will be at your service 24 hours a day! Hotel General Manager - Ann Liu

Response from Property: Dear guests, thank you for staying at UrCove Tiananmen Hotel Beijing! We regret that we were not able to bring you a perfect stay and have deeply reflected, and once again apologize to you for not living up to your favor and choice for us. In the future, we will gradually upgrade the room facilities, and regular quality inspections will enhance guest satisfaction, which is also the key to the improvement of hotel services. The hotel will continue to improve, to give every guest the warmth of "home", sincerely hope that you can stay again, we will definitely bring you a different experience, I hope you can regain confidence in us. The hotel's general manager---- Ann liu

Response from Property: Dear valued guest, thank you for staying at the Beijing Tiananmen Yifeng Hotel! I'm very sorry that I couldn't provide you with a satisfactory check-in experience! Regarding the room issue you have reported, it will gradually improve. Yifeng Hotel attaches great importance to the guest's stay experience, and the above improvement measures are welcome to be monitored and inspected by you at any time! The hotel is located in Block A of Tian'an Building on Nanheyan Street in Dongcheng District, just an 8-minute walk from Tiananmen Square. It is adjacent to Wangfujing Street and only an 8-minute walk from Metro Line 5. In order to provide customers with a feeling of being at home, the hotel rooms are equipped with Bama drinking water and Piye capsule coffee. The lobby on the 8th floor of the hotel offers free self-service fruits, and the B2 floor also provides a free gym, self-service washing machine, and self-service storage cabinet for guests to store their luggage. If you have any needs during your stay, please feel free to contact us at any time. We are at your service 24 hours a day! We really hope that you can experience Yifeng again, feel our dedication, and perceive our growth and progress ！ Hotel General Manager -------Ann Liu

Response from Property: 【 Hyatt Group's Yifei brand 】 【 Warm drinks 】 【 Dual subway lines 1 and 8 】 【 Adjacent to the Palace Museum&National Museum 】 【 Intelligent robot delivery 】 【 Aerobic gym 】 【 Intelligent washing machine dryer 】 Dear guests, your satisfaction is our eternal pursuit. Thank you for taking the time out of your busy schedule to leave us a positive review. Thanks to your support, the power of Yifeng Hotel has become even stronger. Thank you for your affirmation and love for us. This is what we should do. In order to provide customers with a feeling of being at home, the hotel rooms are equipped with Bama drinking water and Piye capsule coffee. The lobby on the 8th floor of the hotel offers free self-service fruits, and the B2 floor also provides a free gym, self-service washing machine, and self-service storage cabinet for guests to store their luggage. If you have any needs during your stay, please feel free to contact us at any time. We are at your service 24 hours a day! We really hope that you can experience Yifeng again, feel our dedication, and perceive our growth and progress~Hotel General Manager Ann Liu