Beijing Phoenix palace Hotel

Beijing Phoenix palace Hotel Reviews

Beijing Phoenix palace Hotel

3 Guang'anmenwai Street, Xicheng District, Beijing, 100055, ChinaView Hotel Details
Beijing Phoenix palace Hotel
Beijing Phoenix palace HotelBeijing Phoenix palace HotelBeijing Phoenix palace Hotel
Check available rooms for your travel dates
We Price Match
1 night

Beijing Phoenix palace Hotel Guest Reviews

4.5/5
Good
2348 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(2348)
Positive reviews(2280)
Reviews with photos/video(163)
Great value for money(102)
Friendly front desk staff(64)
Delicious breakfast(40)
Large rooms(39)
Close to metro(29)
Convenient public transportation(22)
Stayed multiple times(13)
Perfect for business trips(6)
Negative reviews(68)
Guest User
Guestroom - With View
Stayed in Mar 2024
Business travelers
3 review
3.7/5
Posted on Mar 23, 2024
Helpful counter staff, but as with most Chinese hotels, more should be done to enforce against indoor smoking.
Response from Property: Dear Guest,Thanks a lot for your comments。 We will strengthen management and supervision on controlling indoor smoking. Thanks for your feedback and look forward to your visit again。
hardy the traveller
Picturesque Twin Room
Stayed in Jun 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Jun 13, 2024
Very good hotel
Response from Property: Dear Guest,Thanks a lot for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service.Welcome to choose our hotel again!
Bulgan
Guestroom - With View
Stayed in Jul 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Jul 8, 2024
Good service but not enough to clean public space. Room and bed is comfortable
Response from Property: Dear Guest,Thanks a lot for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product、sanitation and service.Welcome to choose our hotel again!
Suraj1308
Picturesque Twin Room
Stayed in Jun 2024
Couples
16 review
4.0/5
Very Good
Posted on Jun 24, 2024
The hotel was located well near the metro and other transfer options were good.
Response from Property: Dear Guest,Thanks a lot for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service.Welcome to choose our hotel again!
Guest User
Picturesque Twin Room
Stayed in Jan 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 20, 2024
Bathroom is out dated, but it is clean and functional. Breakfast could be a bit better. It serves pre-packaged grocery store food.
Response from Property: 尊敬的貴賓，非常感謝您的光臨及得到您的寶貴意見，這是我們最大的榮幸， 同時也給我們巨大的動力， 讓我們在今後的服務中不斷提升、不斷創新， 期待您的再次光臨， 我們將竭誠為您服務！
chandrachur
Picturesque Twin Room
Stayed in Dec 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Dec 27, 2023
Their service and hospitality is good, you just need a translator for uninterrupted communication.
Response from Property: Thanks a lot for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service.Welcome to choose our hotel again!
Guest User
European-Style Room - Double Occupancy (Skylight) (Pitched Roof)
Stayed in Sep 2023
Solo travelers
5 review
3.0/5
Posted on Sep 27, 2023
Okay stay room was a little jaded and altho a traditional hard bed not so comfortable for a foreigner
Response from Property: Distinguished guests,thank you very much for your presence and comments, the bedding is being updated floor by floor this year.I look forward to not providing you with better service and room environment in the near future. I wish you a pleasant journey and smooth work!
Frank
Picturesque Twin Room
Stayed in Oct 2023
Family
8 review
4.2/5
Very Good
Posted on Oct 26, 2023
great service overall, clean and close to Beijing west railway station
Response from Property: Dear Guest,Thanks a lot for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service.Welcome to choose our hotel again!
Jordanlim15
Guestroom - With View
Stayed in Jul 2024
Family
9 review
4.5/5
Great
Posted on Jul 30, 2024
Good hotel
Response from Property: Dear Guest,Thanks a lot for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service.Welcome to choose our hotel again!
Ariii
Picturesque Twin Room
Stayed in Jan 2024
Family
13 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Everything was nice
Response from Property: 尊敬的貴賓：您好！感謝您的光臨及對小鳳如此的青睞和喜愛，每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而温馨的回憶，希望小鳳是您回憶裏温馨獨特的那個，常來常往哦~
Ali
Picturesque Single Room
Stayed in Aug 2023
Other
2 review
3.7/5
Posted on Aug 17, 2023
there is good hotel in Brijing.
Response from Property: 感謝您的肯定和讚揚，您的好評給我們帶來了極大的激勵和動力。我們會更加努力，為每一位客人提供更加優質，舒適，温暖的服務
Minghui
Picturesque Twin Room
Stayed in Oct 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Oct 21, 2023
The price is good
Response from Property: Thank you for your affirmation and praise. Your praise has brought us great encouragement and motivation. We will work harder to provide every guest with better, more comfortable and warmer services!
Guest User
Picturesque Queen Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Facilities: Complete Sanitation: Clean and tidy Environment: Elegant Service: Excellent Upgraded for one night. The front desk service attitude was good. The bed was very comfortable and the pillow was very soft. I would choose this place again when I come to Beijing. It is very close to the subway and convenient for travel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your visit and praise for Xiaofeng's service. The golden and silver medals are not as good as our reputation. Your appreciation is the biggest motivation for our work. We will continue to work hard and look forward to meeting you next time. We can provide you with better accommodation environment and services. I wish you smooth work and a happy life!
telunsu
Guestroom - With View
Stayed in Oct 2024
Family
9 review
4.3/5
Very Good
Posted on Oct 4, 2024
It is very good to live here. Why? Because the location is very good. The conditions are not very good. Although it is old, the hotel service is in place.
Original TextTranslated by Google
Response from Property: 尊敬的顧客，衷心感謝您的支持，能得到您的認可是我們最大的榮幸，同時也給了我們巨大的動力，在今後的服務中我們會繼續努力不斷提升、勇於創新，期待您的再次光臨，我們將竭誠為您服務！
Anonymous User
Picturesque Twin Room
Stayed in Sep 2024
Other
2 review
5.0/5
Outstanding
Posted on Sep 23, 2024
For medical treatment, although the hotel is not too close to the hospital, the accommodation experience is very good, the staff is warm and thoughtful, and the hygiene is also good. I have stayed here many times and it is trustworthy👍
Original TextTranslated by Google
Response from Property: 尊敬的客人您好，非常感謝您的光臨及好評，正如您所講，酒店地處西南二環，交通便利，距離地鐵7號線達官營站、廣安門站步行約10分鐘左右，距離公交站步行1分鐘，距離北京南站、北京西站車程約十幾分鍾，距離著名景點故宮約20分鐘，距離廣安門中醫院僅僅一橋之隔，距離宣武醫院、協和醫院（西單院區）也十分便利。再次感謝您選擇入住我們的酒店並分享您的入住體驗，我們會一如既往地為每一位客人提供優質的服務和舒適的住宿體驗，期待您的下次光臨。再次感謝您的評價和支持！期待您的再次光臨，祝您工作順利、生活愉快！