Hotel Spaander, BW Signature Collection Reviews

Well situated hotel along the main tourist stretch, breakfast is well worth it though the day I visited they were a bit overwhelmed with a big event so service was a little stretched. Room is spacious but basic, the bathroom is quite small and when you use the shower there isn't good water capture so the whole place gets rather wet

A 200-year-old hotel in a small fishing village It's really worth staying here The bath water is a bit small but it doesn’t affect the overall feeling Be sure to choose a room facing the lake Get up in the morning and watch the sunrise Very very worth it Hygiene: Average. It’s an old store. Many are not so new. Internet speed is a bit slow The quilt and pillows are very comfortable

The rooms are very simple and not really clean. I thought it was stupid to remove a large spider. The location is great, but you can't get there by car. You have to carry your bags a long way.

The room is clean and tidy. This is a special seaside village. There are many tourists but it is quiet. The hotel is right by the sea, suitable for watching sunrise and sunset. The food here is mainly seafood. It can be a family or couple's vacation, suitable for one night. Will come again

Wonderful in the center of Volendam! Good parking and a very nice view. Slept on the loft. Unfortunately the curtain above could not be closed. The air conditioning keeps turning on, that was a downside.

Positive: good location, perfect shower, decent breakfast, hygiene bathroom ok Comments: room view on flat bitumen roof. Friendliness of some staff members could be better. There is an annoying step of a few cm to the bathroom

Nice authentic hotel with a beautiful view. We did miss information such as the location of breakfast.

When we arrived at reception we were asked in English if we could speak English? I said, we are in the Netherlands, right? I thought I was in Spain because everyone else spoke Spanish!! The Dutch is completely gone. Parking costs you €15 per day. We have seen it there at Spaander.

The hotel service is very good. It was originally one of the hotels under Best Western, so the hardware configuration is still good! The room has a small balcony, but it smells fishy when it is opened! It may be because it is close to the seaside

Room dirty balcony dirty not cleaned balastry dirty noise from air o machines very loud bed mattress dirty worn toilet in bad sta te l

We have just returned from a two night stay at this hotel, and our experience was terrible. The hotel is having extensive refurbishment works done , which appear to have run over into the start of the tourist season that attracts people from all over the world wanting to see the gardens and amazing bulb displays at Keukenhof, in addition to the attractions in and around Volendam itself. We went with an organised coach trip from the UK so did not get to deal with the hotel direct. Apart from the building work that was ongoing, with the usual noise and dust you would expect when you are sharing the hotel with builders and decorators, the view from our room was none existent, just a wall about 2-3 mtr's away from our bedroom window, with a bit of sky at the top. If I had booked the room direct with the hotel I would have visited reception and insisted on moving rooms. Maybe the hotel has different room rates for rooms with views and without views, and if you are considering staying there I would ensure you investigate this before you book. Breakfast and dinner was included in our trip cost, but our dinner offered no choices, other than take it or leave it, and after our first nights experience we decided to leave it and paid to have dinner out on the 2nd night. Breakfast was a fairly chaotic affair with a long wait for a cup of tea or coffee served by one member of staff from a single machine, in fairness to the staff they seemed to be learning on the job with little instruction or help. Hopefully the builders will finish and leave and a decent level of service will return, but I can't recommend this hotel currently based on our recent experience, I've added some photos to highlight the issues raised.

Arrived around 7 pm and had booked reservation through the Best Western site where you are supposed to get 15% discount, welcome drinks, and late check out. Restaurant and bar are closed due to renovations, which are not mentioned in the web site. The pool and sauna were closed due to electrical issues. Did not receive welcome drink. Room was supposed to be a sea view but was a nice view of dumpsters. We stayed two nights. Location in volendam is nice for walking around. I complained via an email and spoke to the clerk on duty; I received no response. Stay away from this place. Breakfast is okay. The staff is nice but the management is unresponsive and I did not receive 15% off my second night, and when I asked about late check out was told it was not possible. Room was marginally clean. Bathroom needed repair.

The 3 nights we spent in hotel Spaander was the last hotel we stayed in before returning home to Australia. The atmosphere was excellent and cleanliness of the hotel was very good. It’s position in Volendam was perfect. If the problem with mosquitoes was solved it would have been a five star experience in post covid Europe.

The hotel is great, the staff even better. The Volendam people are rather stubborn but I’m rather used to that being a West-Frisian… However that (in)famous attitude does not reflect in the professional and personal approach from the staff. I will choose Spaander again should I go back to Volendam.