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5 star

Le Commodore Hotel
3.5/510 Reviews

Le Commodore Hotel

Beirut|0.5km from Metro Al Madina
Terrible experience. I made the same booking by mistake for a day from 2 different bookings pages. Even if my bookings were showing in their system as same booking, same person, same hotel, staff refused to help me. They asked me to contact *********** because they can’t do anything about it. After i was in touch with *********** i was told that hotel is the only one who can help me change the stay(i didn’t ask for refund i asked for change of dates!!!!!!). Staff extremly useless, it was very difficult for me to even have a conversation with them because i went trough a surgery a day before and i was there to recover. After 2 days of me trying to talk and explain my situation they told me there’s nothing they can do about it even if my reservation appeared in their system booked twice !!!!! They refused. The duty manager Mazen was even super rude and laughed in my face telling me it’s not his duty of solving such issues. I decided to check out and booked another hotel because there was no point to extend in a hotel that my money was stolen. At check out they told me it s okay i can extend another day for free. I m just speechless of such customer service, after having to go through many arguments with 3 of the staff and to be told it s nothing they can help with. I came there to recover after a surgery not to have useless arguments with the reception staff! Terrible experience. Terrible managment. They could have helped me from day one, they didn t want!!!! I definetly don’t recommend just because the rudeness of the staff. Rooms are ok but they smell very bad. If you’re non smoker you will feel it.

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Top rated hotels in Beirut

Searching for hotels near Metro Al Madina? Compare room rates and reviews to find your ideal stay.
Staybridge Suites Beirut
4.5/555 Reviews
African woman & solo traveler here! My stay was an extremely pleasant one. Members of staff were always ready to assist and were all polite. The view from the rooms are amazing. There is also a rooftop pool with a view of the city, I couldn’t use it because I was there during winter, but if I return during summer, I will definitely stay at Staybridge again and use the pool.
Lavender Home
3.7/58 Reviews
Room service was great.. Also there is an employee named Houssein at the reception, he is great.. The reception was very helpful. About the breakfast very delicious and cooked well. Air conditioning at the room was awesome. Also the room has no noise from the street or from other rooms, and thats really make me feel relaxed. Overall rate, it's a great hotel and i like it so much 😍
The Mayflower Hotel
3.5/532 Reviews
A very old hotel. The facilities are old and the environment is crowded in the old town. The narrow streets are a bit dirty. There are only three varieties of breakfast to choose from, and it is not enough to ask for more than one cup of coffee per person. The portion of breakfast is relatively small, one international taste is very sweet, one Lebanese tastes strange, and one British tastes bad.
Three O Nine Hotel
4.3/537 Reviews
No hair dryer, room service is always busy, everything else is good, the front desk is very friendly, the location is very good, next to the American University, it is very lively at night, there is everything to eat
Gefinor Rotana
4.1/553 Reviews
Can be extra bed, need to charge Room decoration is relatively modern Hygienic conditions are also good, parking is also more convenient. The swimming pool is too small and the pool is nice.
Midtown Hotel & Suites
3.7/542 Reviews
I had a comfortable stay for the price It was in front of the school, so it was convenient because there were many shopping and food options. There are many cafes and you can see the sea within a short walk, so the location is very good. It seems good. What was disappointing was that I had to pay for parking even though I stayed.

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