Hotels near Belgrade Fortress, Belgrade

While the decor was modern and the cleanliness satisfactory, there were many aspects of the experience that fell short of expectations. Firstly, the absence of appropriately sized cups for the coffee machine was a notable inconvenience. Despite providing coffee, the lack of corresponding cups rendered the machine unusable, which was disappointing. Additionally, the bathroom amenities were subpar, resembling cheap, generic products found in supermarkets rather than the expected quality of hotel-grade toiletries. However, what truly exacerbated our dissatisfaction was the poor service attitude demonstrated by the host. When we communicated our delayed arrival due to a flight delay, the host abruptly ended the call midway through our conversation, displaying a lack of professionalism and courtesy. Furthermore, the inconsistency regarding the checkout time was deeply frustrating. Initially informed of a 2:00 PM checkout, we were later informed of a revised time of 12:20 PM, with the host confusing the pronunciation of ‘2’ and ‘12’. During our attempts to clarify this discrepancy, the host abruptly terminated the call, leaving my girlfriend and me feeling rushed and unduly pressured to vacate the premises. Overall, while certain aspects of the accommodation were satisfactory, the overall experience was marred by inadequate amenities and unprofessional service.

The hotel has a wonderful location and a wonderful spa area (very welcome after a busy day in Belgrade). Delicious breakfast and a beautifully decorated breakfast room! On our first night, we were checked in to a room of a lower category than we had booked. This room had beautiful decor, high ceilings, lots of light, and a coffee machine (but no coffee capsules). The next day, after we informed them of the room category, after lunch, we were given the room we had originally paid for (superior with a sofa) on the 4th floor. However, it was less comfortable than the standard room, the walls weren't quite clean, and it wasn't as beautifully decorated as the standard room. However, there were two coffee capsules. I can note that both rooms have exceptionally clean bathrooms, very good plumbing, and hot water pressure. Upon checkout, the staff apologized for the misunderstanding with the room category, and we didn't pay the city tax or two coffees. Thank you very much for a wonderful time in Belgrade!

The hotel is incredibly professional, and the staff is very friendly and attentive. I found everything to be excellent. The Hilton is definitely a great choice for a trip to Belgrade. The service is top-notch, and the hospitality is exceptional.

Very good hotel. Lovely staff on the desk and the gentleman and lady who serve on the bar downstairs. Even though we had a day of water outage- the hotel provided bottled water and kept us updated. The rooms are clean and modern. Shower amazing. Would definitely return.

Having stayed in hotels in many countries, this is the first time I've felt compelled to complain. The hotel advertised itself as 'tranquil,' and I assumed that just meant it was a bit out of the way or far from riverside attractions. However, I never expected it to be so noisy! The windows aren't soundproof at all, and even with earplugs, I could hear all sorts of vehicles throughout the night. The curtains also let in light, and the noise from the next room was incredibly loud.

Excellent, spacious room. I was initially given a room on the 4th floor, but the elevator only goes to the 3rd floor. I asked to be upgraded to a room on the 3rd floor because my suitcase was very heavy, and there are also many steps to the reception desk, which was difficult for me. They upgraded my room without any problems. The room was clean, there was a bar, multi-level lighting, and hot water was available without any problems. It's in the old town area. The road to the hotel is cobblestone, so you can't drive right up to it. You'll have to walk about 300 meters. There are great restaurants and cafes nearby.

The air conditioning was terrible; it felt like the vents were completely blocked, making temperature control useless. However, they provided AESOP shower gel, shampoo, and hand soap, which was amazing. What's ridiculous is that the TV initially had YouTube, but then the function suddenly disappeared while I was watching.

There was a distinctive fragrance upon entering, which I personally disliked and found slightly unpleasant at first. However, it had an operable window, allowing for fresh air. The overall hotel was clean and tidy, with no stains on the bedding or bathroom fixtures. The breakfast was somewhat basic, and the taste didn't suit my personal preferences. Communication with the front desk was smooth in English, and any minor issues I raised were handled promptly and appropriately. The air conditioning has a preset temperature range that cannot be adjusted outside of that range. This might be a bit too cold for some guests. Important note: This is the first hotel I've stayed at in recent years that doesn't have USB ports. I recommend bringing your own power adapter. If you forget, there are places to buy them near the hotel. There are many bus routes outside the hotel (public buses in Belgrade are free). Belgrade's attractions are relatively concentrated and many are within walking distance.

This hotel is really good: the staff are friendly and helpful, the location is convenient – right in the city center, and the breakfasts are delicious – a glass of good champagne at breakfast is a definite bonus! The room has a coffee machine, a kettle, and unlimited bottled water; cleaning is thorough every day. The Michelin-starred restaurant (and it truly is) on the top floor is expensive, but the food is exquisite. Minor drawbacks: the coffee at breakfast is simply awful (I'd even read about this in other reviews) – terrible black, and even worse with milk (was it spoiled or something?) – this isn't acceptable for a 5-star hotel. Also, toothpaste is only available upon request, the shower smells musty, and there are no shelves to place toiletries. But these are all minor details; overall, I enjoyed my stay. I'll recommend it and will definitely come back next time.

I had a great stay at Level luxury Suites The location is perfect, close to all important things in Belgrade. the rooms is clean and comfortable, and the staff are friendly and helpful. Even though it's in heart of the city, it's very quiet and peaceful for sleeping. I highly recommend it . --- Feel free to customize it with specific details relevant to your experience!