Beppu Suginoi Hotel

Beppu Suginoi Hotel Reviews

Beppu Suginoi Hotel

Kankaiji 1, Beppu City, Oita Prefecture, 874-0822, JapanView Hotel Details
Beppu Suginoi Hotel
Beppu Suginoi HotelBeppu Suginoi HotelBeppu Suginoi Hotel
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Beppu Suginoi Hotel Guest Reviews

4.4/5
Very Good
130 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(130)
Positive reviews(29)
Reviews with photos/video(12)
Awesome stay(14)
Great service(8)
Relaxing hot springs(7)
Negative reviews(1)
TravelMac
SORA KAN   Standard Room 37m2/ Mountain View/  Breakfast & Dinner Buffet(Ceada Palace)/ Shower Only
Stayed in Jul 2023
Family
63 review
4.7/5
Amazing
Posted on Jul 3, 2023
One of the best hotel for family to stay. Good location with few popular attention nearby. And the facilities inside the hotel was amazing. Overall experience excellent. Will definitely come again next time.
Guest User
Sora Kan Casual Room with Mountain View-Non-Smoking- (Only Shower Room) Breakfast and Dinner Included (Terrace&Dining Sora)
Stayed in Aug 2023
Family
18 review
5.0/5
Outstanding
Posted on Sep 4, 2023
Almost brand new and the top floor onsen is amazing Buffet was great
Guest User
SORA KAN   Deluxe Twin 47m2/Ocean View/  Breakfast & Dinner Buffet(TERRACE & DINING SORA)
Stayed in Dec 2023
Family
13 review
4.7/5
Amazing
Posted on Dec 22, 2023
The Suginoi Hotel is the best hotel of Beppu
Guest User
Sora Kan Casual Room with Mountain View-Non-Smoking (Only Shower Room) (Terrace&Dining Sora)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The facilities are very complete, and you can spend a long time just in the hotel. Especially the view of the hot spring is amazing. The rooms in the Zhoukan are very new, and there are many choices for the buffet. I will come again next time if I have the chance.
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GaryJcCn
Niji Kan Double Room with Shower 8F-Non-Smoking-Breakfast Included (Ceada Palace)
Stayed in Jun 2024
Other
5 review
4.0/5
Very Good
Posted on Jul 2, 2024
The hotel facilities are good, the hot spring scenery is super good, the service is also good, there is a Chinese front desk, but when I communicated with the Chinese front desk, the Japanese front desk waiter next to me looked at me with contempt, I don't know what he meant, maybe he likes to discriminate against foreign tourists. And there are too many people, the buffet restaurant is really messy, and the taste is average, the old meat stuck in my teeth made my teeth ache for a day. It is also inconvenient to choose a room when booking. There are 20 or 30 types of rooms for people to choose, and they are all machine translated. Overall, it's just so-so.
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Nuonuokafei
Sora Kan Casual Room with Ocean View-Non-Smoking (Only Shower Room) (Ceada Palace)
Stayed in Jun 2024
Solo travelers
135 review
1.5/5
Posted on Jun 4, 2024
The negative reviews of this hotel mainly come from the agency. I booked a sea view room in the Zhou Building with breakfast and dinner. There is a large and new buffet restaurant under the Zhou Building elevator. As a result, the agency booked the old buffet restaurant in Figure 3. You have to go through the connecting passage from the Zhou Building, only to find that the escalator in this hotel is one-sided, only going up and not down, and there is no straight elevator next to it. Is this a new staircase? Too bad, what should the elderly and those pushing children do? The environment of the buffet restaurant in Figure 3 is old, the food quality is poor, and the staff is noisy. It was a gathering of junior high school students, and I found that the Japanese in low-end places are also very noisy. I ate a steak and felt uncomfortable and burped in the stomach for a night. It is difficult to digest. Suginoi has three buildings, the middle building is too old, the new part of the room in the Hong Building has a sea view, but the lobby is small, there is no sea view and no restaurant, the lobby of the Zhou Building is large, there is a sea view, there is a buffet restaurant, half of the room has a sea view and half has a road view. Compared with the other two buildings, it is the newest and best, but the hotel as a whole has nothing to do with exquisite taste. Many places are messy and rough, with fake trees and flowers. There are open-air swimming pools, ocean worlds, and open-air hot springs, but they are too old and there are too many people, so you just take a look and say goodbye. This hotel is OK for self-ordering with children, but I don't recommend the sea view at all. It's really unpleasant to eat two refugee meals. The difference between these two buffet restaurants is only more than 100 yuan. It's really disgusting to make such a bad experience for customers to make such a small amount of money. Compared with similar hotels of the same price in Izu Kogen Kamenoi Hotel, Suginoi is too low-end and I will never stay there again.
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6/11
Guest User
Niji Kan Twin Room with Shower 4-7F-Non-Smoking (Ceada Palace)
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 13, 2024
Overall it was good, but the dinner was not as good as expected.
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Guest User
Sora Kan Casual Room with Mountain View-Non-Smoking- (Only Shower Room) Breakfast and Dinner Included (Terrace&Dining Sora)
Stayed in Jan 2024
Family
3 review
4.7/5
Amazing
Posted on Jan 23, 2024
The hotel room design is relatively new. The bathroom shower and toilet are separated. In addition, the hotel's buffet breakfast/dinner has a wide variety of food and tastes good. Will recommend friends to stay again
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Mumiantangtang
SORA KAN   Deluxe Twin 47m2/Ocean View/  Breakfast & Dinner Buffet(Ceada Palace)
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Booked in the Zhoukan, the 13th floor is a hot spring, there is also an outdoor area, you can overlook the distant mountains, nice! The entire Suginoi is built on the mountain, and all the way down from the museum, there are various restaurants; shopping streets; entertainment facilities; outdoor hot springs and swimming pools; bars; when the weather is hot, there is a water park. It is really not enough to do in one day. There are also The newly built Star Pavilion will be completed around January 2025! There is a shuttle bus in front of Beppu Station, and check-in is also very convenient. The shuttle bus timetable is attached.
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Zhentian
Niji Kan Double Room with Shower-Non-Smoking-Breakfast and Dinner Included (Ceada Palace)
Stayed in Jan 2024
Family
17 review
4.0/5
Very Good
Posted on Jan 20, 2024
This time I booked the Hong Hotel. The room is in a log style and the location is very good. It takes about 5 minutes to walk to the tent soup and restaurant. But there were too many people, and the experience of the tent soup was not very good. The variety and quality of dinner were average. There were very few sashimi varieties. There was no Haagen-Dazs ice cream in the desserts. The quality of the steak was also average. Overall Generally speaking, breakfast is better than dinner.
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PRNPEN_FAMILY
SORA KAN   Standard Room 37m2/ Mountain View/  Breakfast & Dinner Buffet(Ceada Palace)/ Shower Only
Stayed in Dec 2023
Family
4 review
5.0/5
Outstanding
Posted on Dec 26, 2023
I really like this hotel and will definitely go back again❤️ Suitable for parents and children! I really like this hotel and will definitely go back again❤️ Suitable for parents and children! I really like this hotel and will definitely go back again❤️ Suitable for parents and children!
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haha_2222
Niji Kan Double Room, Non Smoking (Shower Only| Hot Spring and Restaurant Is Separate Building)
Stayed in Nov 2023
Travel with friends
39 review
5.0/5
Outstanding
Posted on Nov 16, 2023
A very satisfactory hotel:) I didn't pay attention when making the reservation, but luckily I made the reservation at Hongkan, which is very close to the hot springs. To go to the hotel, I transferred to the free shuttle bus at Beppu Station (go out from the west exit and see it on the right before leaving). My friend and I had heavy luggage, and the shuttle bus driver actually helped us get on and off the bus. , the service is super good! ! ! move! ! The design of the hotel room is very comfortable, with wooden floors, which are cleaner than carpet floors. I like it! The style and color are also very good, and the wall-mounted design makes the space wider, which is very good! The bed is very good to sleep on. I heard it uses a medical grade mattress? Very comfortable indeed! Dinner and breakfast are buffet style. I appreciate that there is no designated meal time and you can eat at any time. It is very user-friendly! The food variety is very rich, there are enough dining places, and it is not too crowded. Overall, it is highly recommended to stay! ! ! The only drawback is that there is a smell of smelly feet as soon as you enter the changing area of ​​the hot springs @@I smelled it both times I entered. It is recommended to spray some deodorizing spray regularly.
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6/9
Guest User
Sora Kan Deluxe Room with Ocean View-Non-Smoking (Ceada Palace)
Stayed in May 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 13, 2024
Very good! The price is a bit expensive. There are three buildings, and the Zhou Building is better.
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SUNGWOO
SORA KAN   Casual Twin 33m2/Ocean View/  Breakfast Buffet  (TERRACE & DINING SORA) /Shower Only
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Best swimming pool facility in Beppu, Japan I was satisfied. In particular, the fountain show and laser show were really worth seeing with children. I plan to visit again next time.
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Manyoufuguang
NIJI KAN Twin Room with Shower - Non-Smoking - Breakfast Included (Ceada Palace)
Stayed in Oct 2023
Family
25 review
5.0/5
Outstanding
Posted on Oct 18, 2023
The hotel has complete facilities and the buffet is rich The hot spring swimming pool and soaking pool are very large, but unfortunately the water park was closed for the last day the day before I came and I didn't get to experience it. Note that only the hot springs are open in the morning, not the swimming pool. The service is very good. There is a shuttle bus from the station and the driver will lead you to the waiting point. We later wanted to take a bus to Beppu Jigoku, and the front desk even helped us call a shuttle bus to the bus station. The driver also specifically told us that there was a phone number in the lounge on the way back so we could call the bus.
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