Bergen County Hotels with Breakfast

The room was dirty and smelly. Found a chik fila cup in my freezer from a previous guest. The toilet seat was not cleaned as there was a poop stain on the back of seat. The swimming pool was green. The breakfast was terrible, we got to the lobby at 9:10 for breakfast on a Sunday and nothing was restocked. The spot for bagels and muffins was empty. 3 pieces of toast left empty hot tray of who knows what very disappointed!! Had to ask for a fork and knife set as they were empty too! Do not stay here.

I was looking for a clean, safe place to stay during a recent trip to the area as a solo female traveler - what I found was anything but that. Check-in took forever (more than 30 mins). When I finally got to my room there was hair in the bathroom. Ew. It was late so I wiped it up and moved on. There was also still garbage in the can. When I pulled back the covers to the bed there was HAIR IN THE BED. It was midnight but I wasn't going to sleep in a dirty bed. I called downstairs and told that someone would come with clean sheets. 60 mins later I called again when no one had come - it was now 1 am. I was told ”they will get there when they get there” and the person hung up. Finally the manager on duty showed up with a sheet that had holes in it. I had to wait another 30 mins for her to return with a clean set of sheets. By now it's about 2 am. She then lays into me how this is not her job and she is the manager on duty and that I should be thankful she came at all. ??? I'm sorry what? She launches into a tirade in my room at 2 am. I asked her to leave a few times citing the late hour and she would not. My husband heard the entire exchange as I had him on the phone. I asked for the manager to call me the next day - no one ever called. I called every day I was there and no one ever got back to me. During my stay I observed: urine in the elevator, garbage in the hallways, questionable guests of guests coming and going at all hours down the hallways, questionable things going on in the parking lot at all hours and a lot of noise. The room itself was filthy beyond the hair in the bed and bathroom. I checked in at night in daylight there was a thick coat of dust on various surface and a used bandaid on the desk chair (ugh). These were things in plain sight. Management contacted me after my stay only when I complained to Marriott. They refuse to take responsibility for their employee's behavior or the concerns I relayed re: cleanliness.

A great place to stay. Excellent location with easy access to major roads and interstate highways . There is also a park and ride located just 10 minutes down rt 17 south. Very pleasant, efficient staff. Spacious rooms, comprising of separate bedroom, living room and kitchen facilities, and the bathroom has great amenities. Coin operated laundry facilities and there is also a shop on site where they sell a variety of items including detergent and fabric softener. Excellent free WiFi as well as a computer service with printer available. There is also an Enterprise car rental within 5 minutes that will collect you and drop you back to the hotel when you are picking up or dropping off one of their vehicles. Handy restaurants in the area. I'd highly recommend the property . For a reasonable fee you can also have your dog stay with. Forgot to mention that there is also a nice outdoor pool with pool side lounge chairs and tables, umbrellas, chairs for eating outside as well as a great barbecue you can use. There's also a good gym/exercise room.They do practice covid policies for cleaning and protection. The mask policy would be the State of NJ guidelines. But I can say l felt confident at all times that I was in a safe environment.

The hotel is very clean and the people at the front desk are very nice they did a great job on getting me to my room . The rooms and hallway were very clean and the staff was very nice The only problem I had was the continental breakfast on the top floor They only have a little bit of fruit and stuff to serve nothing hot And they had no help only one girl chatting with somebody in the back room did not come out and serve anybody so do not get the continental breakfast it's a waste of money otherwise the hotel was great 👌

BEAUTIFUL HOTEL STAFF, Excellent location. Very Clean Gem.Enjoyed every part of my stay here for the week plus.Dominique was over the TOP exceptional providing 5 Star Service! If you are here I HIGHLY Recommend her doesn’t take away from any of the other staff but she has left her mark with this guest. Thank you for your wonderful service will book any time

Beautiful room, with a pull out couch and balcony for smoking. The King bed was perfect. Everything was clean and convenient. Quick drive to get decent food in the area. It was a local getaway for my birthday and I loved it for that. I would go again and def recommend it if you just want a place to stay for a change of scenery. Highly recommend and would stay again.

The hotel is cost-effective and the transportation is very convenient.

We have just returned for being here for two weeks as a family. Firstly welcome was great. Reception staff - Emily, Noami and Kim were lovely! really helpful and nice - Hilton you picked three nice people there for there jobs! We had the apartment room as there was four of us! - nice, clean tidy and amble space. Kitchen and fridge was useful. We were out for most of the day, but nice to come home, shower and relax. Breakfast was ample and nice, lots of options. All I would say is maybe do pancakes daily. I would have liked Baked Beans and Fried eggs, but the bagels and other stuff was fine. ALL of the staff were lovely, friendly and very happy. We would have no reason not to stay here again and would recommend it for families! There is a bus stop down the road - 5 min walk straight into the Port Authority in Central New York! for two adults and two kids the return ticket is $22 ! which is great. There are lots of restaurants locally which is great. I would defiantly come back here again if we have the opportunity. Hats off to you ! Thanks for a great stay. 100% Hilton :) xx

We stayed here as a cheaper option when visiting NY. Bus operates regularly and stops right in front of the hotel. Reception offered us a timetable. $9 US for a day return to downtown NY and journey only 30 minutes. Another day we got the bus to the huge American Dream complex which is a mall anc amusement park. Bus was $2 US and took 10 minutes. Rooms themselves a bit tired and dated, Lighting poor and stains on carpet and chair. No outlook except carpark or road. Beds comfortable and inclusive breakfast good selection and generous. Guest laundry great and affordable. Front desk staff very helpful and friendly and special mention to Jordan. Granted us a free late check out which was appreciated. If you want a cheap easy alternative to the rip off that New York is then stay here.

Stayed over for a weekend as I had a couple of events to attend. I didn't have any interactions with the front desk staff as I check-in and out from my phone, although I was greeted each time I entered/exited. I'll give this hotel a shoutout for not having the air conditioners in the rooms limited, if you want the room to go down to 60 degrees, the AC will go down to 60 degrees. The pool is small but perfect for 2-3 families at most, the complimentary breakfast was small but satisfactory for what it was and did the job. The only thing that would keep me from giving this hotel the highest ratings are the following: - The rooms are a bit dated, and the bathrooms (specifically toilets) can use an upgrade. - You can hear the RT17 traffic from your room, the only thing louder than the traffic was the refrigerator in the room. - The elevators are extremely slow so if you are above the 3rd floor it can be annoying to go up and down. - The mattresses (we had the king-size bed) were extremely thin to the point you could feel the springs pressing into your body as you sleep. - The night we had one of the events we could drive through the entrance way as we did normally as there were 2 cars parked there. When we go to the entrance it was a bunch of people hanging out and smoking **** with both cars parked and playing music loudly. (This could be a one-time thing here but I was only there 1 night) Overall, for what I needed a hotel for this stay, just a place to sleep for 1 night. I don't believe I could do more.