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Very spacious one bedroom apartment. They obliged my request for high floor with sea view which was very nice. Comfy bed. Strong air conditioning in the bedroom and living area. Good water pressure with hot water supply for shower and sink in the bathroom. Furnishings are a little dated and sp****. Kitchenette feels a bit grimy and the sink's water pressure was poor. It's not well equipped, perhaps for long stay where you really use it supplies can be requested. Due to Covid, breakfast was lunchbox style placed outside the room. It was horrible! We only had it the first morning, subsequent days we told them not to bother. Location is good if you have your own car, otherwise it's got nothing nearby for food and supplies. Photos show double pillows but it's actually one measly pillow per person. Upon request they only give 1 extra (don't understand why so stingy). Bedroom has blackout curtains but the bathroom door is frosted glass which lets light in. If you like to sleep in a darkened room, this will irritate the hell out of you as it did me! For the price of RM125 per night, it is extremely good.

The check in process was easy, but a little too easy as in I was not shown what direction to head to get to my room, what floor it was on or even where the lifts were. Check in staff were pleasant enough though. I eventually found my room and it was ok. For an ”executive suite” it was way below par, but for a normal double room, it would have been fine. Decor was very dated but sufficient. I didn't particularly like the wooden flooring, but that's a personal choice and it was clean so hey ho. The biggest issue I had was I could only find one plug socket, which was nowhere near the bed and it appeared to be very loose in the wall. The 2 x USB sockets on it were handy, but only worked when they wanted too. The room phone did not work so I had to go to reception to order room service. On that subject, I ordered a pizza and it was delicious. I genuinely loved it and it was delivered piping hot. The downside was the guy who delivered demanded cash only (which was not stated anywhere in the room service menu) and I did not have enough cash on my so, much to a bemused look from him, I charged it to my room. The shower was over the bath which was a bit dated but was decent enough. The bath mat was a bit shabby looking so did not use it. The towels were clean and fresh. The bed was very comfortable and I did have a couple of good nights sleep. I did nit try the restaurant in the hotel so cannot comment. Overall, it is a decent hotel that could be doing with a facelift, but it was OK. It is located right next to a shopping mall which, being honest, is worth a miss, but that's for a different review.

Went for a business trip. Room is decent, not too big or too small. Clean room, friendly staff. Breakfast is okay. Will come again

Came to Bintulu for marathon. Location of hotel is ok, there is a coffee shop besides the hotel that serve decent hawker food such as chicken rice, sarawak laksa. You can grab to Town area and the fare is pretty cheap.

Great hospitality, spent 15 nights there for quarantine and everything was good from food, bed, toilets. Everything was clean and comfy, perfect for a short getaway. Was sent food every few hours too during the quarantine! The food was so-so but overall it was a truly amazing experience.

I stayed for 4 nights. The room is very big & spacious with all the basic amenities. I was given a room facing the sea. The bed was quite comfortable. Not much choice of tv channels. Since I was on official trip, I needed to be in contact with my office at all time during office hours but the WiFi connection was very bad. My telco network reception is quite poor too (of course not the hotel’s fault but was hoping the WiFi to be efficient). The foods are quite disappointing. The staff on the other hands were quite pleasant, friendly & helpful. Understood that it took them quite sometimes to make up the room because the hotel is 1 of the quarantine hotels so they missed out cleaning the room I was at the day before my check out. Plus point is the rooftop. You can watch the sunset from the rooftop

Repeated stay but the bed sheets, towels and comforter need some refurbishment as there are loads of yellow stained on it. Other than that, everything is good.

Good hospitality. Strategic location. 1st choice of hotel whenever my family plan for a trip to Bintulu.

I was staying in this hotel for a business trip, 4 days and 3 nights. The first impression of this hotel due to it location at the shoplots, was an ordinary Inn or motel type. But when i enter in, i was astonished by it good looking lobby, interiors and design. The building painted black or dark brown, but with it creative interior makes the hotel look classy, modern and beautiful. It make you want to come here again and stay in this hotel again. With only 2 storeys hotel, you can go up to your room either by elevator or stairs. The door design is very modern, the door lock is modern and the ring bell is very impressive. The room bed ja very comfort, not smelly like other hotel and spacious. They prepare a mineral bottles in each room, beside tea and packet of coffee. Overall room is great, toilet is clean and come with water heater. The only issue is the TV channels is few only, and the TV you can’t plug any hdmi cable to it. My first nite stay here, the internet here is awful due to they having issue with their router. But my second night was better, i can play a match of PUBG, and two episodes series from AppleTV. Overall, this hotel i can rate as 8/10! A must stay hotel!

This is an honest review. I pretty much checked into the hotel for two nights. I had some issues with the air conditioning but they changed my room immediately after the day. Which im thankful to them. The rooms are good. Very neat, clean and hygienic. Ive attached pictures with this reviews. The washroom is really good. Fantastic water pressure, toiletries such as toothbrush, toothpaste, earbuds, sanitary bag, and shower caps are provided. Towels are amazingly placed on the bed with different animal deco. Good lightings. A big mirror the plus point for me plus they have a mini bar and a study table too. Breakfast is good for the value. I think it starts at 7am to 10am. They do not have 24 hours food room service which is no biggie for me as you could walk down to many other food courts and restaurants around the area. Thank you to the staff for making my stay comfortable.