Arcadian Centre, 21 Ladywell Walk, Birmingham, United KingdomView Hotel Details
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1 night
Ibis Birmingham New Street Station Guest Reviews
4.2/5
Very Good
67 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(67)
Positive reviews(61)
Reviews with photos/video(9)
Great location(14)
Awesome stay(10)
Clean and tidy(9)
Convenient location(9)
Great value for money(7)
Many dining options(6)
Easy to get around(6)
Friendly owner(5)
Negative reviews(6)
Sean Sean Sean
Double Room with Double Bed
Stayed in 2024年11月
Couples
1 review
4.5/5
Great
Posted on 2024年11月22日
Staff are super friendly, surrounded by many different Asian restaurants, super good location which is quite close to the Birmingham new street station.
MINU NGUYEN
Double Room with Double Bed
Stayed in 2024年9月
Family
2 review
5.0/5
Outstanding
Posted on 2024年9月22日
Great place to stay over at weekends with family & friends. Enjoyed the atmosphere at the bar.
sharon for NSPCC walk fir children event
Twin Room
Stayed in 2024年8月
Family
6 review
5.0/5
Outstanding
Posted on 2024年8月21日
Excellent hotel everything was amazing can't wait to go back. Great location close to train station, shopping centre and theatre. We went to see Hamilton at the theatre and ate at restaurant nearby - hotel recommended a lovely break and stay.
Guest User
Twin Room
Stayed in 2024年3月
Family
73 review
3.7/5
Posted on 2024年3月17日
Location is good. Many restaurants nearby. It is at the heart of city centre.
Guest User
Double Room with Double Bed
Stayed in 2024年7月
Couples
1 review
4.2/5
Very Good
Posted on 2024年7月22日
Perfect location for food and the theatre. The room smelt when we arrived, apart from that the rest of the hotel was wonderful.
Perman
Double Room with Double Bed
Stayed in 2024年9月
Business travelers
1 review
3.7/5
Posted on 2024年9月15日
Would be better to check in earlier. 15:00 for check in is too late
Diana Gan
Double Room with Double Bed
Stayed in 2024年4月
Family
16 review
5.0/5
Outstanding
Posted on 2024年4月16日
Very strategic location. Walking distance from Birmingham New Street station. China town is just in front of the hotel. Nearby to few places of interest like Peaky Blinders mural...
Guest User
Twin Room
Stayed in 2023年11月
Family
4 review
4.5/5
Great
Posted on 2023年12月6日
Great location. Short walk from New Street station. Room was clean and tidy.
Guest User
Twin Room
Stayed in 2022年12月
Travel with friends
1 review
4.0/5
Very Good
Posted on 2022年12月11日
Service was good & quick staff very friendly food good , Breakfast was very good lots to choose from & plenty. Room adequate. The only downside we was right opposite night club music booming out to early hours of the morning. But would stay again but make sure we have other side of hotel.
Response from Property: We very much appreciate your comments regarding your stay at Ibis Birmingham New Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dayana KanchevaAssistant General Manager
LM
Double Room with Double Bed
Stayed in 2023年1月
Couples
2 review
3.5/5
Posted on 2023年3月19日
Nice and clean. Cheap and cheerful. Would stay again for the price :)
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaAssistant General Manager
Ronli
Double Room with Double Bed
Stayed in 2022年7月
Couples
10 review
4.0/5
Very Good
Posted on 2022年8月1日
Excellent location and super efficient check in and out services. Staff very helpful and friendly. But room too small and very noisy throughout the night becasue of pubs and drinking there during the Commonwealth Games
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaAssistant General Manager
Guest User
Twin Room
Stayed in 2024年6月
Business travelers
11 review
5.0/5
Outstanding
Posted on 2024年6月28日
perfect
Guest User
Double Room with Double Bed
Stayed in 2022年7月
Family
5 review
3.2/5
Posted on 2022年7月27日
Great service of front desk staff but careless house keeping which broke my laptop when cleaning the room.
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaAssistant General Manager
Grace
Twin Room
Stayed in 2021年11月
Travel with friends
3 review
5.0/5
Outstanding
Posted on 2021年12月18日
A small hotel with a convenient location to live with. The price was suitable and the room was clean. Will recommend it to have a short stay.
Response from Property: Dear _FB221971****,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaAssistant General Manager
Anonymous User
Twin Room
Stayed in 2022年12月
Booked for others
2 review
4.0/5
Very Good
Posted on 2022年12月28日
Booked on behalf of a friend.
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaAssistant General Manager