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Good location only a 15 minute walk from BNS station. Single room was perfect for a solo traveller had everything you’d need, en-suite bathroom, toiletries & beverage tray. Good food served downstairs in the pub.

The hotel is amazing We have encountered a payment issue with their hotel supplier ( hotel beds ) however Trip staff helped to solve the matter promptly .

Despite being a clean and comfortable hotel, we are still annoyed over their customer service when we wanted to change our booking as our pet died on our check in date. They would not change our booking. We did not want a refund just to move the booking to a date the following week. They refused.

Very freindly and helpful staff. Would recommend others to stay as it is also a few minutes from the city centre

A very central location, with superb breakfast. We stayed at the heart of Birmingham city, with designated hotel parking lots at the basement (you have to pay extra for parking but £13 overnight is good enough). Free coffee and hot chocolate at the lobby. Room is comfortable and of good size. Interestingly, the bathroom door serves its dual role of both the bathroom’s and the toilet’s door. Breakfast was fantastic with ingredients to make a full English breakfast (minus the black pudding). Recommend this place if you want to be close to bustling heart of the city center.

I arrived past the check-in time, and reception was not around to receive me. Nonetheless, there was a number on the door to call, and I was talked through the process of getting in with the code, and to collect my keys. The gentleman was incredibly patient with me, which was appreciated as it was late, and I was exhausted from a long work day and it was my first time in Birmingham so I got lost finding my way from the train station to the accommodation. The apartment was incredibly spacious. The living room and kitchen made me feel right at home, and the kitchen was well equipped. There were two bedrooms and two bathrooms - I was a single traveller so I didn't need to use all that space at all. The bed I slept in was marvellously comfortable. The bathroom was spacious, the water pressure was strong, and I really have zero complains about it. Location wise, there is a mall next door, although by the time I arrived it was closed, and when I left for my work meeting at 7am the next morning it wasn't opened yet. There were also some restaurants by the waterfront around the corner. I think this is a great accommodation for families or friends travelling together.

The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good. The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good.

The hotel is centrally located in the city centre about 20 mins walk from the New Street railway station. Just next to Chinatown and the famous open and indoor market in Birmingham. The coach station is just 5 mins walk from the hotel. The kitchen and all the facilities in the room is good. All the staff are friendly, polite and helpful. My microwave was out of order one day and they replaced it in just 5 mins time. Really excellent and will definitely come back again.

This hotel is a bit old, the power outlet is old, but the bathroom is super super, equivalent to another room, breakfast is very good, you can order. The hotel is on the edge of St. Martin's Church, the city center.

Overall, it is a good price for where and what it is. Wasn’t able to find one matching it at the time of booking, and it is turning out to be a good decision and stay.