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8.9/10
Very Good
TTopcat07Hotel is in a great position at the top of Broad Street, greeted with a smile at reception and the room was ready early which was a bonus.
The twin room was on the 15th floor with great views over Edgbaston. The only fault was the bathroom door was very heavy and wouldn’t close. This was reported and reception did offer to move us but we had already unpacked.
The biggest disappointment was breakfast - we saw photo in the lift and it looked great especially as my daughter is dairy free. However there were no blueberries or raspberries or strawberries or blackberries and when we pointed this out the lady behind reception said it was a case of false advertising - nothing was offered as compensation so all in all very disappointed.
DDr Massey NazarianExcellent hotel with amazing vibe and aroma in the lobby … I forgot to ask the reception about it …
Room was spacious, quiet and very comfortable. I will book again ….
JJeff & LynLovely overnight stay.
Hotel was really busy with a large party but the staff looked after us really well.
Not a reflection on the hotel but they booked a taxi to pick us up and the taxi firm were totally useless. Having waited twenty minutes past the scheduled time, we called an Uber which was there in five minutes.
Overall, this is a great hotel which we have stayed at previously and will do so again.
GGongbugeishizhongThe location is excellent, right next to Birmingham New Street Station, and Chinatown is just a 500-meter walk away. This is my second stay here, and the hotel's amenities and services have definitely improved. The Starbucks bar in the lobby (which sells more than just coffee) and the parking garage in the back are both incredibly convenient.
Hotel near Birmingham Shopping District, Birmingham
Price per night from:INR 6,466
8.4/10
Very Good
GGuest UserArrived after a late flight. Watm welcome and efficient, was sble to get to the toom quickly snd get some overdue rest.
Late breakfast but everything still neing fully stocked. Wide sekection of hot snd cold food.
Would have welcomed a later check out, nit no big issue.
The property was well maintained and the stsff courteous. Fantastic price for a kast minute booking
QqdcottonThis place can accommodate four people traveling together. It's in a very safe location next to Birmingham City University, and there are two supermarkets downstairs with normal prices. You can take different routes from either side of the hotel to the city center every day. It's very quiet, you can only hear the seagulls. There's also a great Indian restaurant in the area opposite. It's very close to the hotel, you can reach the Canal House (canal-side area) within 2 minutes, and just a short walk from there is old Birmingham.
AAnonymous UserThe staff was great, The room size is ok but the bathroom is not good because when you showered the water will splash out and almost flow out from the bathroom. Air conditioning is not working during my staying and it’s summer!🥵
GGuest User5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.
HHouse of FunThe lOCATION was very convenient; as their was easy access to Birmingham Wharfside and Mailbox, leaving me with many restaurant options. For those that love to travel into the city to shop this is the perfect location due the Bullring was around a 10 minute walk from the hotel.
Upon arrival there was know one at reception to check us in; we waited approximately 5 minutes before a staff member arrived. However the staff member that attended to us we very polite at and helpful. Good SERVICE
The hotel rooms itself had an innovative modern style.
The bed was very comfortable and linen was beautifully textured, they were also very considerate with towel as they insured that spare towels where provided. I must say the the the rooms were very CLEAN I was also very pleased with the robes that were provided. Contrary to all theses great factors the corridors within the complex are in some much need of a refurb.
Apart from the hotel rooms there was no other AMENITIES because unfortunately the guest !NO LONGER HAVE ACCESS TO THE SPA! due to its closure earlier this year. This was very misleading due to the fact that the hotels unique selling point and main advertisement focus was the spa.