Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 22, 2026
Guest User
The hotel is located in a convenient location beside the canal. Checking in was straight forward and reception staff helpful when changing from a double room to twin room.
Clean room no complaints
Felt cooked breakfast the next day a bit underpar - bacon slightly too hard and hash browns were soggy so disappointing.
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Price per night from:KWD 29
Posted on Feb 15, 2026
Ezzadventurer
This hotel is very well located for the train station and NEC. It is currently undergoing refurbishment but only during the day.
The breakfast was good, has an onsite restaurant which was fine for a one night stay.
The room was large and clean with a good shower and the TV worked.
Tracey one of the staff members was great too, very welcoming and helpful.
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Price per night from:KWD 43
Posted on Dec 2, 2025
8285SueH
Welcoming check in. Staff friendly and helpful. Room spotless, with everything we needed. Very comfy pillows! Good breakfast, especially the omelettes. A short walk to Symphony Hall, the reason for our stay. We have stayed here before and will do so again.
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Price per night from:KWD 21
Posted on Dec 14, 2025|City Single Room, 1 Bedroom
Dr Massey NazarianIt was generally a good stay. The only two issues I had this time were:
1- The shower drain was almost blocked. It took me ages to take my shower as the water was about to flood and I had to clise the water and wait for it to be emptied before I could open the water again.
2- the was not enough toilet paper.
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Price per night from:KWD 16
Posted on Jul 4, 2026
Anonymous UserPerfect stay and great value
This hotel was an excellent choice for my visit to Birmingham. The location is perfect and very easy to get around the city from here. All the staff were really friendly and welcoming. Check in was quick and smooth with no issues at all.
My room was very spacious and kept spotlessly clean. Every basic amenity I needed was provided. The air conditioning worked perfectly during the hot summer days and kept the room comfortable at all times.
Breakfast is included which is wonderful value even though I slept in so I did not get to try it myself. Overall this is brilliant value for money and I would absolutely stay here again. Highly recommended.
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Price per night from:KWD 20
Posted on Jun 21, 2026|Deluxe Double Room
Stephen the Solo guyAmazing Hotel. from start to finish. Underground carpark included in my room rate which included electrical car charging via pod point. Check on was straight forward. We was allocated level 4 room Patronas which had two double beds we had requested twin room so this was perfect. bathtub with rain shower over. Espa products which where nice. 60 inch TV in the lounge area with separate sofa. breakfast in the Sky lounge on 5th floor which was superb. full traditional buffet with the added bonus of Al a carte. hotel has a brilliant casino on the Saturday evening the had great live singers. Food in the casino was first class and the badmr was responsibly priced. Spa area had outside hot tub. pool saina steam room. all very clean and beautiful. onto of this the hitel is situated on resort world so lots to do from shopping in the outlet. peppa pig world for younger families. tutankhamen and Titanic experiences. The National Exhibition Centre. BP Pulce. music venue. outstanding service, location and service. I will be back.
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Price per night from:KWD 32
Posted on Jul 12, 2026
Guest User“ I really enjoyed my stay here. The room was clean, comfortable, and well-equipped. All facilities were in great condition and easy to use. The staff were friendly, helpful, and quick to assist with anything I needed. Highly recommended!”
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Price per night from:KWD 17
Posted on Dec 22, 2025
E K Mark
Luxury apartment in a nice and quiet area but close to the city centre and shops. The only advice is to try and get some wooden utensils, salt, oil and spices for those who want to cook something small
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Price per night from:KWD 25
Posted on May 28, 2026
Guest UserI stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
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Price per night from:KWD 27
Posted on Jul 6, 2026
Guest UserAfter unable to leave Birmingham, We decided to stop at the Clayton again and give it another night from the bad system issues they were having.
This was a lot better granted and the floors are very secure having floor locked to your key cards to get access. Breakfast we were earlier down and it paid off. Breakfast was better this time. Only little issue was the bathroom could do with a bit more attention to detail with little bits of little black mold in the more harder to reach areas and red residue in the grouting in the tiles. Apart from that sure I’d sure recommend it for the pricing
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Price per night from:KWD 27