Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 22, 2026|Deluxe King Room
Guest UserThe hotel is located in a convenient location beside the canal. Checking in was straight forward and reception staff helpful when changing from a double room to twin room.
Clean room no complaints
Felt cooked breakfast the next day a bit underpar - bacon slightly too hard and hash browns were soggy so disappointing.
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Price per night from:BRL 517
Posted on Jul 18, 2026|King Bed Studio Suite
JaiGHotel is in a good location approx 5 minutes walk to New Street station. Bed was comfortable and had a good sleep. Gym has step machine, indoor bike, running machine and some weights.
Room has fridge, ac,smart tv, dishwasher, kettle, cafetière. There are free tea and coffee facilities on second floor.
Staff are friendly. Breakfast was okay - fried foods, salad, coffee, fruits/salad.
Would definitely stay again if visiting the city.
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Price per night from:BRL 322
Posted on Jun 2, 2026|Premium Queen Room
Guest UserI enjoyed, the views of the city, and the ability to see my car in the car park below, the room was clean, the wifi was easy to connect to, and the bed although, firm, was comfortable.
Breakfast was good with a varied choice, I did have to swap out my chair at the table however as the one I had felt much too low for eating..
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Price per night from:BRL 283
Posted on Jun 27, 2026
60+peipeijieFirst time staying at a B&B and it was a great experience! The train station is close by, as is the city center, and the surrounding area is really convenient. Especially handy for Moor Street Station, where you can catch the train to Shakespeare's birthplace – don't go to the wrong one! The large shopping mall has a fantastic design too! If you want to know more about Birmingham, check it out! 👀
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Price per night from:BRL 291
Posted on Jan 27, 2026|Queen Room-Accessible
Christopher’s private hire ws10 7QTStayed hear a few times in the past, when I’m in Birmingham, the reception staff are always helpful, breakfast is good, if you arrive at breakfast 25/30 minutes before the end some hot food is a little over cooked and some selections have run out
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Price per night from:BRL 302
Posted on Jul 30, 2026|Standard Room
Guest UserThe location was great, but unfortunately, the hotel room was not. There was no air conditioning, and the room was quite hot, especially during the summer. The front desk explained that the hotel uses a natural air-cooling system, but unfortunately, it did not help much.
The toilet was also separated from the actual shower room by a different door, which was somewhat inconvenient.
Lastly, one of the staff members in charge of the breakfast area (Male wearing a suit that checks the breakfast list) was rude and very unwelcoming to guests. This experience made us think twice about whether we would want to come back again.
Overall, while the location was great, there are several areas where the hotel could improve, particularly the room temperature and the customer service.
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Price per night from:BRL 353
Posted on Jun 29, 2026|One Bedroom Apartment For Four
M Ali J
Spacious Rooms: The rooms are very large, offering plenty of space to unpack and relax.
Great Kitchen Amenities: The room is equipped with fantastic amenities, specifically the dishwasher, hob, and microwave, which made the stay very convenient.
Amazing Location: Perfectly situated with numerous restaurants, attractions, and public transport links right on the doorstep, plus plenty of convenience stores nearby.
Exceptional Staff: The entire team was amazing, from the welcoming reception to the room service staff.
Air Conditioning: Having proper AC was a huge bonus and a lifesaver during the hot days.
Needs improvement
Tiny Washroom: The bathroom is incredibly cramped. It is so small that you have to awkwardly shuffle around just to manage closing the door.
Uncomfortable Bed Setup: Instead of an actual double bed, the hotel pushed two single beds together. This created a hollow, sinking gap in the middle of the mattresses, which was quite uncomfortable.
Infrequent Housekeeping: We only received room cleaning once during our entire 11-day stay. Even considering it is an aparthotel, the lack of daily or more frequent room service was disappointing for a trip of that length.
No In-Room Washing Machine: Despite having a kitchen setup, there was no washing machine inside the room, which would have been very helpful for a longer stay.
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Price per night from:BRL 343
Posted on May 28, 2026
Guest UserI stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
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Price per night from:BRL 467
Posted on Jul 6, 2026
Guest UserAfter unable to leave Birmingham, We decided to stop at the Clayton again and give it another night from the bad system issues they were having.
This was a lot better granted and the floors are very secure having floor locked to your key cards to get access. Breakfast we were earlier down and it paid off. Breakfast was better this time. Only little issue was the bathroom could do with a bit more attention to detail with little bits of little black mold in the more harder to reach areas and red residue in the grouting in the tiles. Apart from that sure I’d sure recommend it for the pricing
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Price per night from:BRL 465
Posted on Dec 22, 2025
E K Mark
Luxury apartment in a nice and quiet area but close to the city centre and shops. The only advice is to try and get some wooden utensils, salt, oil and spices for those who want to cook something small
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Price per night from:BRL 574