Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 14, 2026
Guest UserStaff friendly and welcoming. They kindly arranged a complimentary birthday treat in the room. Grateful for that.
Room was clean, spacious enough with 2x double beds. Bathroom
With shower clean.
Breakfast was lovely.
Really enjoyed our stay.
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Price per night from:£61
Posted on Aug 5, 2026|Grand Double
Anonymous UserI had a wonderful stay at this hotel. The hotel itself is beautiful, and the room was clean, comfortable, and well maintained. I slept very well and really enjoyed my stay.
The staff were friendly, professional, and very helpful during the check-in process. When I mentioned that I preferred a higher floor, they kindly arranged a room change for me, which I really appreciated.
The location is also very convenient, with a bus stop right outside the hotel, making it easy to get around the city.
Overall, I had a great experience and would definitely recommend this hotel to anyone visiting Birmingham. I would happily stay here again in the future.
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Price per night from:£86
Posted on Jun 27, 2026
60+peipeijieFirst time staying at a B&B and it was a great experience! The train station is close by, as is the city center, and the surrounding area is really convenient. Especially handy for Moor Street Station, where you can catch the train to Shakespeare's birthplace – don't go to the wrong one! The large shopping mall has a fantastic design too! If you want to know more about Birmingham, check it out! 👀
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Price per night from:£41
Posted on Jul 28, 2026|Twin Room
Guest UserWe enjoyed are stay , breakfast was included and had a lot of choice and was delicious, also I want to say a massive thank you to Leanne !!!! This lady is such a great person , she really went above and beyond for myself and my Aunti, my Aunti is disabled and had left her crutch on our train from Preston , on arrival we asked if there was anywhere we could buy a replacement but the shop was closed due to it being Sunday , this lady went to her house after her shift and gave us her late husbands walking still to lend for our stay!! I just want to let this hotel chain know what an amazing and beautiful person they have as an employee. Thank you once again Leanne . And we will definitely be back in future .
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Price per night from:£35
Posted on Jun 1, 2026
Guest UserThe hotel is decent, and the location is quite convenient. The front desk service was just okay. Breakfast selection was a bit limited, but the taste was pretty good. Transportation is very convenient, especially for getting to the train station. I'd recommend it to anyone looking for a local experience.
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Price per night from:£63
Posted on Oct 27, 2024
Sfrixel
Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
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Price per night from:£43
Posted on May 28, 2026
Guest UserI stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
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Price per night from:£63
Posted on Jul 6, 2026
Guest UserAfter unable to leave Birmingham, We decided to stop at the Clayton again and give it another night from the bad system issues they were having.
This was a lot better granted and the floors are very secure having floor locked to your key cards to get access. Breakfast we were earlier down and it paid off. Breakfast was better this time. Only little issue was the bathroom could do with a bit more attention to detail with little bits of little black mold in the more harder to reach areas and red residue in the grouting in the tiles. Apart from that sure I’d sure recommend it for the pricing
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Price per night from:£72
Posted on Mar 24, 2025
Paul0110
Very clean, bed somewhat un comfortable and not a real double, dated decor and bathroom. Great location next to New Street Station.
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Price per night from:£34
Posted on Nov 28, 2025
Guest User
5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.
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Price per night from:£46