4-Star Hotels in Birmingham

The front desk staff were all very kind. The room had a full kitchen and a bathtub, and the view from the room was excellent. There's a laundry room with a dryer on the front desk floor. The bedroom was very quiet, and I was able to sleep without earplugs. I felt that the breakfast buffet had limited options. Overall, the facilities were clean everywhere, and it was a good stay. I recommend it.

It was generally a good stay. The only two issues I had this time were: 1- The shower drain was almost blocked. It took me ages to take my shower as the water was about to flood and I had to clise the water and wait for it to be emptied before I could open the water again. 2- the was not enough toilet paper.

Beautiful rooms and very clean ! The girl on the desk was so so kind , all around made a bad day much better staying here ! 5⭐️

What a gem! Literally direct opposite one of the rear entrances of the grand New Street Station, up the stairs/lift into a little arcade of shops (nail bar/hair salon and luxury watches) and the hotel entrance. The check in lobby is nothing much impressive but the overall building and decor with high ceilings, big staircases and marble surfaces are albeit a bit outdated in tone, still much preferable to us. The room is very spacious and the bathroom with Elemis supplied soap walk-shower and self-standing bathtub is the biggest we’ve ever been into. The hotel bar, restaurant and breakfast area are located on the first floor looking over the New Street pedestrian shopping street and the staff are very good. ROOM ✖️ Bidet/Toilet Shower ☑️ Powerful Shower ✖️ Separate Conditioner ✖️ Vanity Kit ☑️ Slippers ☑️ Bathrobe ☑️ Double Pillows ☑️ Kettle ✖️ Balcony/Terrace ✖️ Smart TV HOTEL ✖️ Well Appointed Reception Area ☑️ Professional Staff ✖️ Beautiful public areas ☑️ Good adjacent restaurants ✖️ Outdoor protected seating

Excellent, truly excellent! The hotel discovered it was our graduation trip and immediately upgraded us to a suite, which was a lovely surprise. They also provided a welcome amenity! The room itself was fantastic, absolutely no complaints. I'll definitely stay here again on my next visit to Birmingham!

Excellent service by ionut as always - one of the best customer advisers soo friendly so helpful makes the stay soo welcoming THANK youuu !!

This place was a great location, absolutely beautiful castle, and comfortable room. Clean, nice staff, and while it is seemingly a very busy wedding venue you can still take time to look throughout the beautiful old building and nice garden outside. Our slight issue with some of the lighting was spoken about in person to the staff who were open and listened, which we appreciated. Enjoyed the bar and dining experience from dinner food to breakfast. Would stay again!

I just stayed for one night at Lea Marston hotel. Did not have time to enjoy the facilities. Location is a bit off but still okay for drivers.

Lovely place to stay, the owner was very responsive which is great and accommodated a late check out which I totally appreciate! I was originally given the wrong room but once Informed the owner he amended this and apologised. The original room I wanted actually had a broken door panel which he explained but it didn’t bother me to be honest. Loved the bath and the projector - a few things unfortunately that need to be looked into, the bathroom flooded during my shower with the water migrating to the right side which then needed me to physically use whatever I could to get the water towards the shower drain. The bath, when you’re running it the attached shower continuously also drops water again which I had to get whatever I could to soak up. There is no shampoo or conditioner in the shower, bath salts would be a lovely touch considering I feel the bath is a real selling point to the room. The cutlery was dirty but it’s ok because I wash anything before I use it. In the morning workmen whithin the apartment were making the MOST noise, literally in the little terrace just under the apartments windows however the apartment does have supply pair of earbuds which I soon realised was needed. Either way I will stay again for sure but yeah needs some tweaks which I’m highlighting as constructive feedback. Thanks Gurmukh

The staff was great, The room size is ok but the bathroom is not good because when you showered the water will splash out and almost flow out from the bathroom. Air conditioning is not working during my staying and it’s summer!🥵