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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
63 reviews
8.6/10
1 night
From THB 2,724
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9.0/10
Great
HHangzhouwuyanzu1427The service attitude was great, but room service might not pick up the phone when called. The environment is also very good, the room is spacious, and the facilities are complete. The location is very easy to find. I recommend staying here; it's great value for money. Remember to ask the front desk for toothbrushes and slippers.
GGuest UserOur go to hotel when in Birmingham. Rooms come with a smart tv. It’s not in the city centre but only a 10 min drive away or maybe a 20 min walk. However it tends to be a lot cheaper then centre hotels and is very modern.
BBumblebee06Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa.
However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience.
There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance.
Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.
MM26jrenot****The room was fine, the surroundings were quiet, and the breakfast was good. The courtyard was spacious, and parking was convenient. The hotel is located at an intersection, and the entrance is easy to miss. Pay close attention to the hotel's location as you approach!
BBradleyWas amazing stay. Staff were very friendly and helpful. Ready to assist at all times. Location is very close to the city centre, yet on a very quiet side road. Would definitely recommend for short or a long stay
Hotel near Jewellery Quarter, Birmingham 50% of visitors choose this area
Price per night from:THB 2,148
8.2/10
Very Good
SSfrixelReally unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
AAnonymous UserIf you want to use the hot water, you need to turn on the boost button by the boiler 20 minutes before you want to use it. Apartment was great for 1-2 nights, but it was lacking in some facilities - the TV wasn't properly connected to the Internet so couldn't use iPlayer or Netflix on the TV. There was no baking tray or roasting tray to be able to use the oven. The grill pan was filthy. The cups had to all be washed again. The dishwasher worked great and so did the fridge/freezer. Nice amenities in terms of sofa, placemats, teapot. Only four teabags for two people for three days. Reception is not open on Saturday or Sunday. There is no one site, they do have books and dvds to borrow at reception, but no one is there at the weekend. It was in a great location. Would stay again. Lightbulbs needed changing in the bedroom in the lamps as they kept flickering. There was also a lightbulb that stopped working in the kitchen. Only one plastic cup given in bathroom. But absolutely perfect location for the price. Although, be warned the bedrooms are not sound proof, please bring earplugs as there is a lot of noise outdoors.
Hotel near Birmingham Shopping District, Birmingham
Price per night from:THB 2,243
8.0/10
Very Good
JJSTWComfort Inn Location is great, just next to Birmingham New Street train station and within 3 mins walking distance to Birmingham China town, so plenty of restaurants and cafe surround this hotel.
The only downside is the shower area, the curtain was short and water spilling everywhere when take shower.
Overall I would rate 4.0 for Comfort Inn due to excellent location and reasonable price
Hotel near Birmingham Shopping District, Birmingham
Price per night from:THB 1,762
7.7/10
Good
JJeff & LynLovely overnight stay.
Hotel was really busy with a large party but the staff looked after us really well.
Not a reflection on the hotel but they booked a taxi to pick us up and the taxi firm were totally useless. Having waited twenty minutes past the scheduled time, we called an Uber which was there in five minutes.
Overall, this is a great hotel which we have stayed at previously and will do so again.
HHouse of FunThe lOCATION was very convenient; as their was easy access to Birmingham Wharfside and Mailbox, leaving me with many restaurant options. For those that love to travel into the city to shop this is the perfect location due the Bullring was around a 10 minute walk from the hotel.
Upon arrival there was know one at reception to check us in; we waited approximately 5 minutes before a staff member arrived. However the staff member that attended to us we very polite at and helpful. Good SERVICE
The hotel rooms itself had an innovative modern style.
The bed was very comfortable and linen was beautifully textured, they were also very considerate with towel as they insured that spare towels where provided. I must say the the the rooms were very CLEAN I was also very pleased with the robes that were provided. Contrary to all theses great factors the corridors within the complex are in some much need of a refurb.
Apart from the hotel rooms there was no other AMENITIES because unfortunately the guest !NO LONGER HAVE ACCESS TO THE SPA! due to its closure earlier this year. This was very misleading due to the fact that the hotels unique selling point and main advertisement focus was the spa.