mrpauldavidson
June 17, 2024
When checking in, the receptionist didn't seem interested in helping us. She was quite rude and not very helpful. When we got to our room, after fighting the lift to accept our 6-digit code, the room was disgusting. Dust everywhere, blood-stained mattress protector, mouldy shower & chipped furniture. For the first time ever staying in a hotel, I had to ask for a new room. It was like it hadn't even been cleaned. Thankfully, there was another person at reception now and he gave us a new room, no questions asked. The new room wasn't much better in terms of cleanliness but at this point, I imagined all the rooms were cleaned to the same level. At least the mattress protector was clean this time. The hotel's design is very outdated and you can tell it needs a refurbishment. It might have been trendy 20 years ago. The pillows & mattress were like bricks, and also very yellow stained. They seemed very old and not up to hotel standard. We tried to go to the bar a few times, but it seemed to close very early. There never seemed to be any customers in the bar, so I guess it's a bit of a catch 22 situation for them. Overall, I'd avoid this hotel and try and stay at a reliable chain instead.