The Orchard Resort & Spa Melaka I World Spa Awards Winner I Free Access to Outdoor Spa Pool Guest Reviews
3.7/5
32 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.7
Service3.8
Cleanliness3.7
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Positive reviews(26)
Reviews with photos/video(4)
Negative reviews(5)
William Anthony Deodaunia
Luxury Suite Room
Stayed in May 2024
Family
9 review
2.7/5
Posted on Jun 17, 2024
Tucked in a Kampung interior. It's relaxing if u don't want disturbed. Average food options. Will need a car to drive around. Cow dung on roads , not much if your are not into nature. Nearest Farmosa outlet is 12 Km drive
Guest User
Luxury Standard King Room With Bathtub
Stayed in May 2024
Couples
12 review
4.2/5
Very Good
Posted on Jun 3, 2024
Spacious room with additional 1 single bed. really exceed our expectation. big bathroom, we were really satisfied with the accomodation. dinner and breakfast provided in the room rate. Thanks very much to trip.com for the recommendation. All staff really helpful. Please join all free activities and amenities provided at this resort such as morning/night safari walk, movie watching, gym/library/swimming pool.
Syafizah
Family Pool Villa With Bathtub
Stayed in Nov 2023
Family
2 review
4.0/5
Very Good
Posted on Dec 19, 2023
Will surely come again👍🏻😊❤️
Guest User
Family Pool Villa With Bathtub
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 5, 2023
Ambient environment and for nature lover.
Guest User
Luxury Suite Room With Bathtub
Stayed in Jun 2024
Travel with friends
13 review
3.7/5
Posted on Jul 17, 2024
This hotel is about 45 kilometers away from Malacca Jonker Street. It is located in the mountains, and the scenery and climate are very beautiful. But the occupancy rate of this hotel is really worrying. It is unimaginable that this hotel only opened in 2015. You thought it was renovated in the 1990s. When I saw the curtains and furniture in the room, I thought I came to my grandma's house. Is this a Baroque retro palace style? This decoration is really too dull, and don't the dark red curtains feel gloomy? Wouldn't it feel more like a resort if I bought some simple furniture from IKEA? Secondly, the hotel's facilities are closed because there are very few reservations. Whose spa is dark and the lights are turned off every day, and you can't even see a shadow. Then I can tolerate anything for the buffet breakfast, but I can't tolerate Whose roti is fried indoors. There is no place to exhaust the smoke. Even when you open the door of your room, you can smell the smoke downstairs. I don't take a shower in the morning and go down to eat. After eating, I come back and wash off the smoke on my body. Or do the guests here like to be greasy in the morning? The hotel has its own rich fruit specialties. When I went there, they were selling rambutan. You can sell them at the gate. If you sell them in the lobby, can't you see that they are all bugs and ants? I think this resort is really bad for details. No matter how enthusiastic your service is, the details are really flawed. No one cleaned it after staying for 2 days. It's speechless.
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LuqmanSabri
Garden Villa With Bathtub
Stayed in May 2024
Couples
5 review
2.7/5
Posted on Jun 4, 2024
the hotel is quite far from the toll and may also be able to renew some other facilities.
Original TextTranslated by Google
Guest User
Stayed in Mar 2023
Other
5.0/5
Outstanding
Posted on Apr 16, 2023
The room is comfort nice bed nice design good food, many facilities and activitiy. 3days 2nights just stay inside the resort feel relax in nature. Honey test drink taste good with perfect mixed and matched.
Guest User
Stayed in Mar 2023
Couples
4.0/5
Very Good
Posted on Apr 15, 2023
Simple and rustic wellness getaway in a fruit plantation. Tranquil and relaxing! The spa is ample but not luxurious, with jacuzzi and cold pools! Food range is very simple with limited breakfast and lunch/dinner options. But the food is tasty. There’s a bird aviary which is beside the restaurant!
Guest User
Stayed in May 2023
Other
5.0/5
Outstanding
Posted on May 31, 2023
Fantastic place for a relaxing break 💖💖💖💖💖💖💖💖💖💖💖💖💖 The staff were very friendly n professional A big thumb up to all of them . Really put in great effort to make our stay memorable As a cherry on top, the food was yummy delicious too..
Guest User
Stayed in Mar 2023
Other
5.0/5
Outstanding
Posted on Apr 16, 2023
This resort was out of my expectation. From the time we arrived till we left the experienced was great. The environment was great and the staffs were all very friendly. From the manager to the floor staffs, this I give them 5 stars. The assistant manager, Wai Loon really accommodative. Activities was great. It's surrounded by nature and again it's great. Highly recommended!!!
Guest User
Stayed in Feb 2023
Other
5.0/5
Outstanding
Posted on Mar 31, 2023
We had superb experience for our body, mind and soul! From free upgrade to garden villa in the green to free appetiting herbal drink; from guided orchard tour to tasting organic honey from beehives; from trying out speleotheraphy in himalayan salt crystal room to jacuzzi spa session; from enjoying sumptuous specially requested vegan breakfast to signature massage, we truly feel overwhelming over the experiences and gratitude towards all friendly and helpful staff within the resort. 2D1N is rather short for us to explore more activities and we surely will visit again!
Guest User
Stayed in Jan 2023
Family
4.0/5
Very Good
Posted on Feb 27, 2023
The services excellent and the accommodation also good. But the resort should add on more menu for ala cart since once guests check in they would like to not to go outing to find foods. The staff there friendly
Guest User
Stayed in Dec 2022
Other
1.0/5
Posted on Jan 31, 2023
We checked in 2 D1N family villa with private pool. The staffs are attentive and friendly at the reception. However the amenities provided in the room are very limited. The breakfast very disappointed and limited choices. The price that we paid for the family villa is not worth the money.
Guest User
Stayed in Dec 2022
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
I just bring my family there for this special wellness retreat there during haji. We did purchased a packages of durian season. My family really satisfying the services with all polite staffs,it's really enlight our days. Staying there is a great choice as we finally can have some moment escape from city to relax and enjoy the greenery view. We feel the most significant matter in this orchard is the concept of wellness,thereby is good to try for the spa facilities as well as the himalaya salt treatment. Of course all the fruit tour, honey havest learning,etc is a good 👍 experience for all no matter elder or young generations. This is definitely worth for what you pay with all the availability, arrangement, and services given. We did enjoy the days with all activities and relax moment such as movie night, cycling and swimming. The only suggestion for improvement is the food choices for dinner. Since there is a far distance to town area for dinner and the night driving to orchard is not recommended for who not familiar with, hopefully dinner choice could be improve little with increasing choices or having dessert or snack corner for further stomach fulfillment. Last but not least, we did really enjoy and feeling not enough time playing around there XD To those who stress or full load working person, this place is recommended to have your wellness retreat and recharge. Good place !My family is really happy with this arrangement! Sincerely appreciate all your efforts and hard works to service us to 100%. See you and one day we will back again 😇
Response from Property: Dear X5325QBdianac, Thank you so much for your amazing review, it gives the team a great motivation and keep improving themselves. We appreciate your feedback on the areas for improvements. Once again thank you and we look forward for your next visit soon. Best Regards, Arlindo Guimaraes Siri General Manager
Guest User
Stayed in Dec 2022
Family
3.0/5
Posted on Jan 31, 2023
Definitely one of the best spa experience in Malaysia. Big 8 person jacuzzi, 4 couple sauna, big steam room and large outdoor massage pool. Staff are friendly. The villa is big with private pool. 4 beds for large family. One major drawback is the location. There is no other food around. It’s hidden deep inside Malay kampung. 1 hour away from Malacca town. Very quiet as occupation rate is very low. There is a large fruit farm behind the resort. Lucky for us it’s durian season and there are many good durians. Fresh just dropped few hours ago.
Response from Property: Dear Shawntakumi, Thank you very much for your review. I`m glad that you enjoyed our facilities and have good time. The team are look forward to welcoming you again for another great experience with us. Thank you again for your review. Arlindo Guimaraes Siri General Manager gm@orchardwellness.com