Bromley Hotels with Wi-Fi

Arrived on Sunday 7th April at 8.45pm after a long day if travel to be told by security that the hotel was closed and that we should have been informed by email 24hrs prior. After a hasty telephone call to a telephone number posted on an A4 size poster on the door we were told “oh Croydon Central are expecting you” News to us!! Checked our inbox , spam and junk mail on mobile phone and zilch!! I asked where Croydon Central was and informed by Travelodge help(less) desk to “just jump in a cab” arrived 9.45pm at Croydon Central. Staff there were apologetic and claimed that this has happened on several occasions. On arrival home we immediately put in a complaint which was responded to promptly with a Sorry we will let the relevant dept know! We emailed again suggesting we receive full/partial refund or a reasonable discount voucher for future use. This was responded with “there are no refunds” Croydon was cheaper than Crystal Palace but this hasn't been addressed either. If we as prospective guests had cancelled our booking we would have lost our money in full but Travelodge at the drop of a hat can cancel our reservation without any recompense to us. Seems very unfair to us. We are awaiting a further response from Travelodge but after reading previous reviews don't hold out for much. In future we will use a reputable more caring hotel chain who have a bette PR team. Take note people prior to making a reservation.

I cannot find any fault with this hotel or the staff. I spent a good few months at this hotel and they were accomadating, polite and very professional. I would like to thank each and everyone of the staff members. Thankyou so much and I'll see you soon hopefully.

Situated in Bromley, Large, Modern Apartment In Quiet Gated Community features accommodation with a patio and free WiFi. The accommodation is 17 km from Ilford. The apartment features 2 bedrooms, a kitchen with a dishwasher and a microwave, a washing machine, and 1 bathroom with a hairdryer and free toiletries. Towels and bed linen are available. A terrace is available for guests at Large, Modern Apartment In to use. London is 18 km from the accommodation, while Croydon is 11 km from the property. The nearest airport is London City Airport, 20 km from Large, Modern Apartment In Quiet Gated Community.