Hotels Near Sint-Donatianuskerk in Bruges

Having stayed several times at the Dukes Palace, Bruges, and this being a sister hotel, I expected a similar standard. It's not. Reception staff cold, unfriendly and frankly, unhelpful. Booked a parking space, but one had not been reserved for me (there's only four parking spaces at the hotel - and one of those was being used by the hotel manager). Was told I would have to leave my car in a public car park. I did not want to do this for security reasons. Having visited Bruges around 20 times, I am fully aware that parking is extremely limited, hence the reason I booked the car park. They had no record of me booking the car park (booked through Hotels.com) and did not have any spaces available (if I had been the hotel manager, I would have offered to move my car for my guest - the fact that this didn't happen tells you everything). I took it upon myself to pop over to its sister hotel, the Dukes Palace, and explained my situation. The staff there were very helpful and said I could park my car in their car park. Why couldn't the receptionist at the Dukes Arches arrange that? Absolute zero customer service. Bar area, whilst very nicely appointed, completely lacked atmosphere, despite being quite busy. Breakfast service was good. Staff within the breakfast room were very helpful and friendly. Courtyard room lacked a courtyard view (please see photo). Bed was very comfy. I was concerned about the low water temperature in the bathroom (I'm familiar with legionella) and reported this to the reception staff. Met with a shrug of the shoulders! Be aware that with the ground floor courtyard rooms, there is a corridor off the car park to access these. The external door does not closely very well and with cars coming and going, the corridor fills with car exhaust fumes. Overall, very disappointed. I will be coming back to Bruges (fabulous place), but will never stay at this hotel again.

This Hotel exceeded all expectations and we thoroughly enjoyed staying here. As well as being absolutely beautiful inside, the Hotel had a lovely ambience, the staff were very friendly and helpful and everything - rooms and public areas- was spotlessly clean. We very much enjoyed the bar which was very reasonably priced, and the very friendly bar tender makes the best ‘Old Fashioned’ cocktail my husband has ever had apparently! The Hotel is very well situated - 10 minutes walk maximum from the main market square where most of the bars and restaurants are situated, and even less than that to the plethora of chocolate shops! The hotel offers underground parking for £25 Euros a night.

This hotel is fantastic! The location is 2 minutes from the market square although it is quiet. The beds and pillows were comfortable. The room was very large with a refrigerator, a desk and two chairs. The shower and sink are separate from the toilet which was awesome. Both of those rooms were large. This may be the nicest hotel I have stayed at in europe. It felt modern and luxurious from other places we have stayed at. I would definitely stay here again and recommend it to others. I'm not sure what the room is called that we stayed in but it had one large bed.

The hotel is in the perfect location to visit and experience all that Bruges has to offer, it is literally 2 mins from the Belfry and the main square. We drove to Bruges and used their secure underground garage for the duration of our stay. The rooms are basic but very comfortable, the bed in particular was very comfy! We had a very small balcony overlooking the road, which was lovely to get the atmosphere. We would have liked tea/coffee making facilities in the room and there was no iron / ironing board (although they were available from reception is needed). The bathroom was spacious and clean, with plenty of hot water for the shower. Although the hotel has a terrace, you can’t use it past 10pm due to noise restrictions, so we moved inside and were served by the stand out star of the hotel for us… Vlaktko the excellent bar man. He makes the best Moscow Mules! He was friendly and attentive and went over and above to help us. We found the check in / check out service to be a little slow. Overall, I would recommend this hotel without hesitation, it is just perfectly located and if you stay then say Hi to Vlatko!

This hotel is in an excellent central location, close to all the shops, square and museums and close to the station and car park. It is welcoming, clean and cosy and had everything we needed the shower was hot and bedroom spacious and authentic. The atmosphere was friendly and nice with candles burning and character. The only complaint is the pillows were very small and seemed more decorative rather than comfy and there was only one each which was quite uncomfortable. I would definitely recommend this hotel to anyone and return again. Lovely stay

The hotel is in the old city and about a 10 minute walk to the centre. Looked a bit dated from the outside. Inside, however, was spacious, modern and clean. The bedrooms were spotlessly clean and very large with guest safe and refrigerator. The rooms were very quiet. Breakfast was buffet style which was fine with a good selection. The bar area was very well laid out and not overly expensive for a hotel bar. All members of staff were friendly, polite and helpful. Special thanks to the young man on reception duty when we checked in , Saturday 3rd September, sorry didn’t catch your name, as our booking could’ve caused confusion . It was sorted out very professionally. I must also apologise to you as I think a member of our party took a shine to you and she made you blush. The biggest criticisms for the hotel was how hot it was. We were there with temperatures in the high 20s and humid. There didn’t appear to be any functioning air conditioning either in the hotel or the rooms. The other issue and this was more a staffing problem was that the hotel bar was closed 2 nights out of the 4 that wee were there. As whole though worth a stay. Will definitely be using again.

You get what you pay for. We have just got back after 5 nights here. They changed the sheets once and the towels every day. It was clean and we had BBC1, BBC2 and ITV1 on the telly. At €9 the breakfasts are okay- very basic. The rooms are small, and storage is inadequate. The slightest level of clutter will make your room look a mess. There aren't that many plug sockets and two of them are hard to access. The lavatory has a good flush and the shower is efficient. It cost €350 for 5 nights, and staying in Brugge for that is pretty cheap. Suss out the buses to and from the centre. Night buses run from Stadshouburg at 22:00 and 23:00, saving a bit of a yomp back when you will almost certainly have eaten, and may even have had a few drinks. You will want to do some culture. The museum pass bought while flashing your Brugge card which the hotel will give you will cost you €28 and it will pay for itself if you only go to see the Flemish Primitives at the Groeninge and have a look around the Gruuthuise museum.

We have enjoyed our stay in this hotel with short walking distance to the Centrum. We have tried the breakfast which was good as Service staff offered freshly cooked omelette. The only set back is the route to the hotel which we found a lift outside the train station to the level of the carpark leading to the hotel is very Dirty n Smelly. Upon Check-out we used the Hotel Back Road which leads to the Train Station instead of using the Dirty/Smelly Lift.

Spacious rooms with a full desk to work at and fast wifi make this hotel well suited to business travel. The location is just off the highway which is convenient, although it's located in an industrial area so not well suited for walking/restaurants. The breakfast is one of the best you will find and the bar and restaurant have a limited menu but good quality food. The staff is friendly and they provide excellent service.