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5 star

The Marmorosch Bucharest, Autograph Collection
4.5/5112 Reviews

The Marmorosch Bucharest, Autograph Collection

Bucharest City Center Bucharest|1.73km from George GR. Cantacuzino Fountain
Marriott upper-scale properties, such as their Autograph Collection &/or Tribute Portfolio brands, continue to miss the mark. Weak management seems to plague many of these properties & consistent delivery of Marriott's Bonvoy Program only exists in the minds of HQ Executives. The experience of Bonvoy Members is something quite different in reality, since members NEVER know what to expect until they check in. Just finished 12 nights in 6 different European Marriott brands in 3 countries & only 1 even bothered to acknowledge our lifetime elite membership status. Otherwise, we received the same treatment as a guest staying at a Marriott property for the 1st time. The Marmorosch is indeed a beautiful property -- or at least the exterior & lobby area are. The rooms themselves are more more like Fairfield Inn properties in the US. Basic to the extreme & poor housekeeping was evident throughout the property. Trash that littered the floor on arrival was still there 3 days later, as were the blood droplets on the bathroom floor, & one has to question what type of housekeeping would leave a bed in the condition of the one in the attached photos? Only 1 side of the huge hand-pull drapes worked & could be opened, so we called to ask that someone be sent to fix the other side. A pleasant gentleman promptly appeared to tell us that they could not fix the drapes because a separate company had to be scheduled to do the repair. We subsequently learned from an honest employee that the non-functioning drapes issue has plagued the property since opening & is well known to owner/management. The property was previously a bank so there is a bar in the lower level Vault area, which one would incorrectly assume to be a beautiful & sophisticated location for cocktails. Unfortunately, as you descend the stairs to the lower level the loud & pulsating disco music immediately lets you know that your expectations are incorrect. We looked in the door & decided to not even bother entering & returned to the beautiful Lobby for drinks, but left after 15 minutes when no one arrived at the bar to offer service, & others who were waiting when we arrived were still unserved when we departed. Breakfast was a manic mess since the room where it is served is not capable of meeting guest needs if the hotel is more than 75% occupied. Many of the food items that should be hot are cold & unappetizing. Never saw a breakfast menu on a table in the first 2 days of our stay, & only after asking about cooked-to-order items that were being served around us on the 3rd day, were we given a menu with several options that are, in fact, available for breakfast. Check-in was the biggest fiasco we have ever encountered at ANY Marriott property. A full 50 minutes to check-in with only 2 employees manning the 4-5 positions & the Bonvoy Member sign on the front desk was completely meaningless. Only after several guests began to openly complain about the wait did a 3rd employee appear, but she gave ZER

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Top rated hotels in Bucharest

Searching for hotels near George GR. Cantacuzino Fountain? Compare room rates and reviews to find your ideal stay.
Hotel Parliament
4/534 Reviews
Myself, my partner and my 12 year old visited Bucharest for 3 nights last week. First of all, the hotel reception was an attractive space, scrupulously clean. The staff we encountered were all excellent English speakers and gave the impression they were very helpful ( although I'll revisit this later in the review). We arrived at almost midnight and were checked in swiftly and efficiently. When we got to our room it was clean, modern and in good condition. However we immediately discovered there were only 2 single beds, two lots of bedding and 2 lots of towels when we had booked for a pair of adults and a 12 year old girl. My partner went to reception and was told ( not at the time of check in) that the hotel was very full and they didn't even have a spare fold out bed for the night, however they would remedy that the next day as they would move us to another room. We then had to ask for an additional pillow and set of towels which was swiftly delivered to the room. We decided to turn the beds sideways and push them both together and we all just shared the makeshift bed. Our safe also didn't have a key and when we asked about this the woman at reception sent us back to check if there was a key, and said she would get it sorted, but that did not happen so we had to carry all our valuables ( passports and cash) with us at all times and take our chances leaving iPad etc in the room. The beds themselves were again scrupulously clean and very comfortable. There were complimentary toiletries in the bathroom. Breakfast was served 7am til 10am and was a fresh and delicious continental breakfast, with something for everyone, (although some less typical options such as pasta, chocolate mousse, and mixed vegetables!) Because we were only staying 3 days and wanted to see the city we made the decision to not pursue the change of room on the morning after night one, because check out time wasn't until noon and we didn't want to have to hang around all day and waste our time in Bucharest waiting for someone else's room to be ready for us to move in to- however the staff did not contact us to ask if we wanted moving to the correct room, and seemed happy to just ' forget' that we were squeezing 3 large people into 2 single beds. On day two something happened with our toilet and it kept trickling water continously- again we went to reception and the lady said she would ask someone to come and sort it- my partner observed her speaking to the handyman on the phone, however when we returned that night the room had been cleaned but the toilet was still trickling, so my partner went back to reception and was told someone would be right up- however this didn't happen and we had to spend the entire night listening to the toilet trickle. On day 3 we were leaving, and the reception were happy to allow us to leave our suitcase behind reception until we had to leave in the evening- however this is advertised as a left luggage room, and there didn't appear to be a room, j
The Mansion Boutique Hotel
4.5/5101 Reviews
Bucharest City Center
My teenage daughter and I stayed here recently for a quick getaway and were not disappointed in the least. From the moment the online reservation was made, the staff communuicated via email asking about airport trasnfers and tours as well as any other requests that we may have. Andrea, Alex and Christian all went out of their way to make our stay as pleasant as possible. From offering suggestions for things to do, restaurants to eat at or just basic conversation about the area, all of them were extremely helpful and never seemed too busy to chat. We also enjoyed seeing the resident cat, Tom, hanging about in the lobby. We had the Nautica room and found it to be both comfortable and spacious. The bed provided a good night's sleep and the room darkening shades almost worked too well. Other reviews have commented on noise from outside being too loud but we did not really have any issues. We did hear some noise from the restaurant downstairs but most of it was over by 10pm and we never did hear any nightclub noises, however we were not there over a weekend. My only criticism of the room (and this is a personal issue) was that the theme of the room allowed for a window to be placed between the bedroom area and the bathroom such that someone using the toilet could be seen by anyone in the room from certain areas. It may be fine for a couple but as we were a mother-daughter, it was a bit awkward although we did find a solution and managed. Other rooms may not have this configuration. Breakfast was simple but good. Most days had the pretty much the same offerings but there were a few items changed each day so there was some variety. They arranged a private tour for us to visit Bran Castle, Peles Castle, and Brasov with a quick stop at Cantacuzino Castle where the Netflix series Wednesday was filmed. The locations themselves were nice to visit, but what made the tour the most fun for us was our tour guide, Serban. He was extremely energetic and well versed in the history of Romania. We could have booked a group tour, but Serban made the private so fun that it was well worth the extra expense. The location of the hotel is perfect for walking to most of the touristy things to do and some excellent restaurants. We will definitely stay here again when we return to Bucharest.
Bucur 9
4.6/53 Reviews
Bucharest City Center
I had a lovely relaxed time with flexibility of check in/out times. The room was lovely, larger than expected with a comfy bed. Very close to the Old Town - 10 minutes walk to great restaurants. Great coffee too!!! I'll be back for sure!
La Boheme
4.6/529 Reviews
Bucharest City Center
Just around the corner from the hustle and bustle busy streets in central Bucharest you will find La Boheme located in a leafy courtyard. A beautiful building with quiet rooms, tastefully decorated, luxurious beds and a fabulous shower. Everything was immaculately clean. Lovely food and wine as well. Reception staff were super helpful and friendly too,, Thank you La Boheme for looking after us so well.
Hotel Forty One
4/538 Reviews
Bucharest City Center
The hotel is located in the heart of the city, and the city is located in the heart of the city. My very clean and spacious room, at the second floor also quiet. Breakfast was served from 8 to 9.30 and is intercontinental with buffet. There is everything you need. Mirela at the reception is exceptional. Accommodating, informed and very sympathetic. Please advise you for any tour or info that may interest you is always very friendly and available. Thank you for everything, I advise you.
Europa Royale Bucharest
4.4/591 Reviews
Bucharest City Center
Spacious, quiet, clean and tidy room, serviced every day. Excellent breakfast with multiple choice including waffles :-) and provided a take away packed breakfast when we had to leave early for an excursion. Dined in the restaurant - food excellent staff very friendly and attentive. Hotel is situated on the edge of the old town and is only about 100m from the 783 airport bus stop and Metro. Excellent value all round.

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