H2 Hotel Budapest

H2 Hotel Budapest Reviews

H2 Hotel Budapest

Sas u 24, Budapest, HungaryView Hotel Details
H2 Hotel Budapest
H2 Hotel BudapestH2 Hotel BudapestH2 Hotel Budapest
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H2 Hotel Budapest Guest Reviews

4.6/5
Great
149 review
Verified reviews
Location4.7
Amenities4.4
Service4.5
Cleanliness4.7
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All Reviews(149)
Positive reviews(142)
Reviews with photos/video(37)
Awesome stay(50)
Delicious breakfast(38)
Awesome rooms(28)
Convenient location(26)
Easy to get around(12)
Close to scenic area(10)
Great value for money(8)
Delicious buffet(5)
Negative reviews(7)
Carson
Comfort Double Room
Stayed in Jun 2024
Family
26 review
5.0/5
Outstanding
Posted on 7 Jun 2024
Very convenient location- few minutes to the metro station. The place has good views. The breakfast offered is good and healthy.
Response from Property: Dear Carson,We are thankful for your recent stay and delighted about your amazing rating. How lovely to know that your time at our hotel was pleasant and associated with fantastic impressions. We would be more than happy to welcome you back again someday for another wonderful abidance with us.Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Thanida
Comfort Double Room
Stayed in Feb 2024
Couples
5 review
5.0/5
Outstanding
Posted on 7 Feb 2024
Here is still the best choice for us
Response from Property: Dear Thanida,We are thrilled to see your super rating and more than happy to know that your time at our hotel was associated with such great impressions. Please come back again someday and allow us to enable your future visit just as delightful. Sincerely,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Holapian
Comfort Double Room
Stayed in Feb 2024
Booked for others
23 review
5.0/5
Outstanding
Posted on 24 Feb 2024
It would just be good to extend the stay for a few hours without extra charge instead of having to pay 20euros for one extended hour.
Response from Property: Dear Holapain, Thanks a million for choosing our hotel for your recent trip. We are delighted that your positive impressions made you give us such a brilliant rating. Please recommend us to your friends and come back soon for another fantastic stay. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Yi Ching
Comfort Double Room
Stayed in Feb 2024
Couples
2 review
4.2/5
Very Good
Posted on 27 Feb 2024
Room is clean, location is great Would really appreciate if basic things like tea bags and kettles are provided
Response from Property: Dear Yi Ching,Thank you very much for your great rating. It was our pleasure to have satisfied almost all of your expectations which made your time with us pleasant and enjoyable. We look forward to enable your next stay just even more delightful and hope to meet again someday. Sincerely,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
June7
Comfort Double Room
Stayed in Apr 2023
Couples
1 review
2.2/5
Posted on 15 Apr 2023
Room is like pic on the trip com. I stayed there Mon to Sunday.However they only clean one times. Even though I had a nap during the morning. When I back to hotel I found nothing is change and don’t give new tower and toliet paper. All the time we have to ask to get a stuff we need. Also, I stay there during the Easter week. We checked out easter day. I saw easter bunny chocolete for the visiters front of the door because of easter. However, I couldn’t find ours. I asked the reception when I checked out. They said to me it’a for the gift only who stay in the easter day. I checked out7am in the morning. It’s unfair. location is so good. other thing is poor.
Response from Property: Dear June,We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Hugoao47
Comfort Double Room
Stayed in Mei 2024
Solo travelers
14 review
4.5/5
Great
Posted on 1 Jun 2024
Good position, clean and comfortable
Response from Property: Dear Hugoao47,Thanks a lot for rating on your recent stay with us. We are happy that you enjoyed a pleasant time at our modern hotel and experienced an attentive service. Hopefully we can welcome you back again soon for another delightful abidance. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
핑크곤듀
Comfort Double Room
Stayed in Feb 2023
Couples
2 review
4.5/5
Great
Posted on 1 Mar 2023
very good place  the room condition is also good, but there is no refrigerator and there's no shampoo  anyway, the breakfast is perfect. I really want to come again.
Response from Property: Dear 핑크곤듀,Many thanks for having stayed at our hotel and for sharing a super review. We are happy that you acknowledged our guest oriented service and most of our amenities which made your abidance enjoyable. Hopefully we will meet again soon.Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
suzannaHH
Comfort Double Room
Stayed in Feb 2023
Couples
5 review
4.7/5
Amazing
Posted on 1 Mar 2023
This is my first time here and I love it! The location is just walking distance to the St Stephen Basilica, which is also the first stop for those who takes the sightseeing bus. The hotel is modern, clean and comfortable. The breakfast is good with lots of choices. The staffs are helpful and they helped us to book a taxi to go to the budapest Népliget.
Response from Property: Dear Guest,Thanks a million for giving us an amazing rating which is confirming the delightful impressions of your recent and pleasant stay with us. Please recommend us to your friends and come back soon for another wonderful time at our Hotel. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Dannis Gan
Comfort Quadruple Room
Stayed in Jan 2023
Family
18 review
4.5/5
Great
Posted on 2 Feb 2023
Booked the room for 4 persons, with 2 bunk beds double decker. Hotel is new and clean. Breakfast is okay, can’t complained for the price. Location is great. Accessible to all tourist attraction.
Response from Property: Dear Dannis,How lovely to know that you enjoyed a pleasant stay at our hotel. With our personalized service and warm hospitality we would be delighted to welcome you back again soon for another great abidance. Warmest regards, Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Sultan Al Qemzi
Comfort Quadruple Room
Stayed in Jul 2023
Family
100 review
5.0/5
Outstanding
Posted on 25 Agt 2023
Amazing hotel, extremely clean and friendly staff. The location is great. Extremely recommend
Response from Property: Dear Guest,Many thanks for having chosen our hotel for your recent stay. We are delighted about your brilliant rating which reflects your appreciation for our high comfort and daily efforts. Please recommend us to your friends and come back again someday as we look forward to enable your next abidance just as memorable. Best wishes,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Christopher
Comfort Quadruple Room
Stayed in Mar 2023
Family
9 review
2.7/5
Posted on 2 Apr 2023
Only thing great about this hotel is the location (near Budapest Nyugati station, and St. Stephen Basilica). Service is shitty, service staff speaks like Frankenstein, not very helpful! The blessing is that the hotel is relatively newly renovated, but cleanliness can be improved! We stayed 3 nights, and only the dustbin and toilet gets a cursory cleansing. Floor is not wipe/vacuum, towels are smelly, bed may have bugs (we were bitten by something). The hotel would have received 4 star plus if service attitudes improve, and cleaning staff perform their job better.
Response from Property: Dear Christopher,Thank you for your time to rate and comment on your recent stay at our hotel. We regret that even though you overall enjoyed a pleasant time with us not all of our services have fully met your expectations. Please accept our apologies. Our staff typically does a terrific job responding to our guests’ needs. Hopefully you will visit us again someday as would like to fully convince you of our general great hospitality in every aspect. Best regards,Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
Wilson HG
Comfort Double Room
Stayed in Sep 2022
Solo travelers
4 review
4.7/5
Amazing
Posted on 21 Sep 2022
The hotel is 5 mins walk from the river and the city's main plaza. It's very convenient to get around. The hotel is very new and equipped and has a lifestyle hotel decorations. The services were sufficient and efficient. The breakfast could have been a bit more diverse.
tokwa
Comfort Double Room
Stayed in Mar 2023
Solo travelers
18 review
4.2/5
Very Good
Posted on 31 Mar 2023
good location. nice size room but it needs room aircon even on winter, opening windows for cool air is fine but too noisy. trouble sleeping
Response from Property: Dear Tokwa,How nice that we were able to fulfill your wishes and ideas for the most part and that you had a pleasant time with us. Our team would be very happy to see you again soon. We wish you a safe journey.Best regards,Your H-Hotels team,Christina Dinklage - Online Reputation Manager
Yunia Mediana
Comfort Double Room
Stayed in Mei 2024
Couples
17 review
5.0/5
Outstanding
Posted on 26 Mei 2024
Good place to stay
Response from Property: Dear Yunia Mediana,Thanks a million for having stayed at our hotel and for giving us such an awesome rating. How lovely to know that with our guest oriented service and great comfort we have managed to fully satisfy your expectations of a delightful abidance. Please come back soon for another wonderful time in nice atmosphere and convenient location.Kind regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Allannah
Comfort Double Room
Stayed in Feb 2023
Couples
1 review
5.0/5
Outstanding
Posted on 14 Feb 2023
Great hotel close by to all attractions. Within walking distance of the party district if you’re looking to visit. Hotel was clean, modern and well designed. Breakfast times are good and the food is a continental style, this can be a little repetitive however it saves you quite a bit of money as it is quite an expensive area to stay in to eat and drink. We asked for extra pillows which was provided. Hotel room was really warm - we couldn’t work out the air con. Shampoo and body wash provided - shower is brilliant! Would recommend to anyone travelling to Budapest, short walk away from bus stop to airport which was really easy to use
Response from Property: Dear Allannah,We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay. Kind regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager