Best Places to Stay Near Fraser’s Hill (Bukit Fraser) in Bukit Fraser

the service staffs are very polite. we booked 1 twins room and 1 family room. there's no lift in this hotel, so if traveling with elderly probably need to choose room at the ground floor. but the activities (hotel backrooms) are happen there, so probably not suitable for those light sleeper. for twin room located ground floor, there is no window. with standing shower. for family room located first floor, it's very big with 2 king size beds. with bathtub(climbing of stairs required. we have 1 big luggage, so it's pretty challenging to carry it up and down). the bad points. 1)the toilet flooring is so slippery when it's wet. the hotel did place a pair of flip flop in the room but my granny doesn't feel comfortable wearing it. will be great if they can treat the floor with non slip solution or place non slip mat. 2) the bathtub is very high. so short people like us is quite difficult to climb in and out and there's no grip handles near. so it's quite dangerous for elderly. since the bathroom is big, it will be great if they can install standing shower. the basin pipe is spoil, so if you turn up for heavier flow of water, the water will spill from the pipe, causing wet floor. the bathroom room floor is very slippery too. 3) carpet for both rooms required cleaning badly. when we walk without shoe after shower, our soles will be all dirty when we reach the bed. hope these will be improved. it will be a better place to stay.

Ok jelah hotel budget kan xleh Nk expect lebih laa So far so good .. toilet ok bersih sgt air pun laju Cuma service at reception area tu kne perbaiki sikit. Overall ok

Overall, i'm satisfied during the 1 night stay there. Booking the tower 1 room does give an advantage where the car park is the same level as the room. So convenient for family with kids. Halal food is nearby, got food court with a variety of nice food. Surrounded by a lot of convenient shop like 7e, KK, etc. The only downside is, you can't go to the other level without using the elevator at tower 2. Stairs is no accessable.

Have to pay deposit rm50 per room before check-in...extra people have to pay extra

We stayed in this hotel for three nights. On the first night I noticed that the toilet was plugged. The repairs were not much improved. The room was changed the next morning. The toilet was fine, but the bathroom shower was very slow. The room we checked in was a bit different from the photo we made when booking on trip.com

Very good, quite satisfied, next time continue to book

We truly enjoyed the onsen session especially the Sakura Pool which was a piece of fine art. The uniqueness of the pool increased the pleasure of soaking in the hot water on a cold evening. The other pools were also unique, 1 with nano bubble which we were told was imported from Japan. After soaking, it made our skin smoother. We also enjoyed the other pool near the window which was with the highest temperature. With the cold breezy wind coming in from the window it made us felt so relax and comfortable. Overall, the hotel offered great service. Thanks to their dedicated guests officers. We also had a good sleep on the comfortable bed. For those who wanted a relaxing holiday and not too far away from the buzzing Genting Resorts world of entertainment, The Yanné Onsen Hotel is a great choice.