Citadines Prai Penang Reviews

Response from Property: Hi Sharifah,Thank you for your kind words! We're thrilled to be your top choice and look forward to welcoming you back.Best regards,The Management

Response from Property: Hi Sharon,Thank you so much for your wonderful review! We're delighted to hear that you found our hotel clean and well-maintained. It's great to know that you enjoyed the spacious and comfortable rooms as well. Our team works hard to provide an exceptional experience for our guests, and your positive feedback means a lot to us.Best regards,The Management

Response from Property: Dear Guest,Thank you for your review! We're glad you enjoyed the spacious room and convenient location. We hope to welcome you back on your next business trip.Best regards,The Management

Response from Property: Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our location on the Penang mainland convenient. It's great to know that you appreciated the nearby restaurants and easy access to the highway.We're also delighted that the check-in and check-out process met your expectations and that you found our premises clean and well-maintained. Your kind words are truly encouraging and motivate us to continue providing excellent service.We look forward to welcoming you back on your future visits to Penang.Best regards,The Management

Response from Property: Thank you for your kind review! We're delighted to hear that you found our check-in and check-out process smooth. We aim to provide a comfortable and convenient stay for our guests, especially for those passing through on their way to Thailand or Malaysia. We hope to welcome you back again soon for another pleasant stay!

Response from Property: Hi Chew Nam,Thank you for your feedback! We're delighted to hear that you found our hotel's location convenient and enjoyed the welcome coffee-making machine. Your suggestion regarding the addition of an anti-slip mat in the shower is greatly appreciated. We'll certainly take it into consideration to enhance our guests' safety and comfort. We hope to welcome you back soon for another enjoyable stay!Best regards,The Management

Response from Property: Hi Dr Yeap,Thank you so much for your lovely review! We're thrilled to hear that you enjoyed our complimentary coffee and found our receptionists to be friendly. We'll be sure to pass along your kind words to our team. It's great to know that you appreciated our brand new gym and swimming pool too. We hope to welcome you back for another wonderful stay soon!Best regards,The Management

Response from Property: Hi Patrick,Thank you for taking the time to share your feedback with us. We're glad to hear that you chose to stay with us for the second time, and we appreciate your loyalty.We're pleased to know that you found our rooms clean, our staff friendly, and that you enjoyed your overall experience. However, we apologize if you found our prices slightly higher than expected. We continually strive to offer competitive rates while maintaining the quality of our services and amenities.Regarding the breakfast, we value your input and will certainly take your comments into consideration as we aim to enhance our offerings to better meet the expectations of our guests.In regards to the picture attached, we want to clarify that it seems to be a case of mistaken identity as it does not belong to our property. We apologize for any confusion this may have caused.We truly value your patronage and hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Warm regards,The Management

Response from Property: Dear Guest,Thank you for your kind words! We're thrilled to be your top choice and look forward to welcoming you back.Best regards,The Management

Response from Property: Hi Suadrif,Thank you for your review! We're thrilled to hear that you enjoyed our hotel's location, parking facilities, and cleanliness. We strive to provide a welcoming atmosphere for all our guests, and we're glad to hear that our staff made you feel at home. We're also pleased that you appreciated the convenience of filtered water provided in the corridor. We hope to welcome you back again soon for another enjoyable stay!

Response from Property: Hi Burhan Amin Rosli,That's fantastic to hear! It sounds like your stay was top-notch. I'm thrilled you enjoyed the spacious and home-like atmosphere, along with the modern decor. A comfy bed is always a bonus for a great stay! Thanks for sharing your wonderful experience. We'd love to welcome you back soon!Best regards, The Management

Response from Property: Hi Amir,Thank you for sharing your feedback. We appreciate your input and will certainly look into enhancing our breakfast offerings to better meet your expectations. We hope to welcome you back soon for an improved experience.Best regards,The Management

Response from Property: Hi Okidokitakoyaki,Thank you so much for choosing to stay with us and for taking the time to share your experience! We're thrilled to hear that you enjoyed your time in our executive suite and appreciated the atmosphere with your loved ones.We apologize for any inconvenience caused by the WiFi speed during your stay. We continuously work on enhancing our services and will certainly address this concern to ensure a smoother and faster connection for our guests in the future.It's wonderful to know that you found our cleaning services efficient and prompt; we'll make sure to pass along your kind words to our hardworking team members.We hope to have the pleasure of welcoming you back for another delightful stay soon. Should you have any further feedback or requests, please don't hesitate to contact us directly.Warm regards,The Management

Response from Property: Hi guest,Thank you so much for choosing our accommodation for your last-minute stay! We're delighted to hear that you found our apartment-style room with two bedrooms, two bathrooms, and a living area to your liking. Maintaining cleanliness is a top priority for us, and we're glad you noticed the effort we put into that.We aim to make our guests feel at home by providing essential amenities like plates, glasses, and even a toaster in the kitchenette. Your satisfaction is important to us, and we appreciate your positive feedback. Should you plan another visit, we'd be thrilled to welcome you back for another enjoyable stay!Best regards,The Management