The Coolest Hotel

The Coolest Hotel Reviews

The Coolest Hotel

312-1, Songjeong-dong, Haeundae-gu, Busan, 48073, South KoreaView Hotel Details
The Coolest Hotel
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The Coolest Hotel Guest Reviews

4.5/5
Great
59 review
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.4
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All reviews(59)
Positive reviews(28)
Reviews with photos/video(18)
Awesome stay(15)
Great service(9)
Nice sea view(6)
Great swimming pool(6)
Delicious breakfast(6)
Close to beach(5)
Negative reviews(1)
Nominzaya
Oceanview Standard Queen Terrace
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The room was very clean and the waiting room had a nice smell. I stayed with my friend and our room had a very big TV which I liked very much. Also the sea view from the room was very beautiful. The only thing I didn't like was the slippers.
Response from Property: Dear Nominzaya. We are The Coolest Hotel. First of all, thank you from our heart for visiting our hotel and taking your precious time to write a valuable review. We're truly glad that you stayed comfortably with The Coolest's special service. We will always try our best to provide better facilities and services and be waiting for you so that you can be satisfied again on your next visit. Thank you.
LeahS
The Coolest Oceanview Suite King Terrace
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 3, 2024
LOVED our stay here! Fabulous location - right next to the beach, surrounded by some great bars & restaurants, and literally across the road from the Haeundae beach scenic train stop. Pool was lovely & entire hotel was designed beautifully. Great breakfast & food options too. Ate lunch at the restaurant one day & loved it. Staff super welcoming & helpful.
Response from Property: Dear LeahS. We are The Coolest Hotel. First of all, thank you from our heart for visiting our hotel and taking your precious time to write a valuable review. We're truly glad that you stayed comfortably with The Coolest's special service. We will always try our best to provide better facilities and services and be waiting for you so that you can be satisfied again on your next visit. Thank you.
Luca
Oceanview Premium King Terrace
Stayed in Aug 2024
Couples
15 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The staff was very kind and the location was perfect, a few minutes from the beach!
Response from Property: Dear Luca, We are The Coolest Hotel. We're glad to hear that you comfortably and enjoyably stayed with The Coolest's special service. Thank you from the bottom of our heart for visiting us and taking your precious time to write a compliment. We're going to try our best to provide better services so that you can be satisfied again on your next visit. We'll be looking forward to seeing you again. Thank you.
Chella in China
Oceanview Premium King Terrace
Stayed in Apr 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on Jun 6, 2024
Best hotel in Busan and I will 100% be back! Good location and quiet and nice decor and amazing vibe and also good price and amazing breakfast coupon I loved it and want to go back! Perfection!
Response from Property: Dear Chella. We are The Coolest Hotel. We're happy to hear that you had an enjoyable time with The Coolest's special service. Thank you from the bottom of our heart for selecting us and taking your precious time to write a compliment. We'll always to try our best to provide better services so that you can be satisfied again on your next visit. We look forward to seeing you again. Thanks a million times!
Jason Yeung
Oceanview Standard Queen Terrace
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Excellent experience with The Coolest Hotel, the staff are very nice and helpful. Definitely will stay with them again next time.
Response from Property: Dear Jason. We are The Coolest Hotel. First of all, thank you from our heart for visiting our hotel and taking your precious time to write a valuable review.We're truly glad that you stayed comfortably with The Coolest's special service.We will always try our best to provide better facilities and services and be waiting for you so that you can be satisfied again with your next visit.Thank you very much.
Guest User
Oceanview Standard Queen Terrace
Stayed in Apr 2024
Couples
20 review
5.0/5
Outstanding
Posted on May 6, 2024
Nice and new, good value. Great location
Response from Property: Hello, this is The Coolest Hotel. Thanks for your precious review. We appreciate you once again and are pleased to be able to satisfy our customers. We will be The Coolest Hotel that always try to meet the satisfaction of every guest. Have a nice day!
Guillermo
Oceanview Premium King Terrace
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 25, 2023
It is the coolest hotel in Busan!!!
Response from Property: Thank you very much for visiting The Coolist Hotel. Thank you for leaving a good review. I think it will be helpful to other customers. Thank you so much :) We are so happy and proud to hear that you were satisfied. I hope to see you again next time. We will become a The Coolist Hotel that works harder in the future. thank you have a good day .
Guest User
Oceanview Standard Queen Terrace
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The rooftop pool was also satisfying, and the location was great, 3 minutes from the beach. The breakfast sandwiches, fruit, juice, and coffee were also great. I hope to use it again next time.
Original TextTranslated by Google
Response from Property: Hello, this is The Coolest Hotel. First of all, thank you for visiting our hotel and taking the time to write a review. Our hotel strives to provide the best customer satisfaction service, and we are happy and proud that our efforts have been well received by you. We are grateful that we could create good memories for you in Busan. We will always strive to provide better facilities and services so that you can have even happier memories on your next visit. Thank you.
김서핑타는토끼
Oceanview Standard Queen Terrace
Stayed in Jul 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jul 22, 2024
I think there is no hotel like this in Songjeong! It is not without minor inconveniences, but compared to other hotels, this is a fairyland. The pool is nice, and the breakfast is just croissants and juice, but considering the view and cleanliness of the facilities, it is very good.
Original TextTranslated by Google
Response from Property: Hello, Mr. Kim Surfing Rabbit. This is The Coolest Hotel. First of all, thank you very much for visiting our hotel and taking the time to leave a nice picture and a complimenting review. We are so happy that you had a comfortable and satisfying stay with The Coolest's special service. We will always do our best to wait for you so that you can have a pleasant time on your next visit. We hope you have a happy day. Thank you.
lihau chi
Oceanview Standard Queen Terrace
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 31, 2024
The hotel's breakfast is simple but delicious. Only 3 minutes away from Songjeong Beach. It's very relaxing to sit on the terrace every night and watch the stars and listen to the waves. It was a bit cold when we went, but the pool provides warm water.
Original TextTranslated by Google
Response from Property: Hello, we are The Coolest Hotel. First of all, thank you for visiting our hotel and taking the time to write a review. Our hotel is working hard to provide the best customer satisfaction service, but the feeling was well conveyed to the customers, it was meaningful, and it was a pleasure to have good memories in Songjeong, Busan. In order for customers to leave happy memories when they visit next time, we will always work hard to provide better facilities and services. Thanks.
Allie
Oceanview Standard Queen Terrace
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 5, 2024
The room design is novel, the service staff is friendly, and the overall environment is quite new. You can walk to the seaside and Wangmei Cafe. The breakfast is simple and delicious, very good, recommended.
Original TextTranslated by Google
Response from Property: Hello, we are The Coolest Hotel. First of all, thank you for visiting our hotel and taking the time to write a review. Our hotel is working hard to provide the best customer satisfaction service, but the feeling was well conveyed to the customers, it was meaningful, and it was a pleasure to have good memories in Songjeong, Busan. In order for customers to leave happy memories when they visit next time, we will always work hard to provide better facilities and services. Thanks.
Guest User
The Coolest Oceanview Suite King Terrace
Stayed in May 2024
Couples
3 review
4.7/5
Amazing
Posted on May 31, 2024
The most satisfying hotel I stayed in in Busan this time. The coolest hotel just completed is located in Songjeong. It is a 15-minute walk from the MRT. It is much more convenient to take a taxi when checking in! The interior of the hotel is colorful and lively, and there is a special welcome board when you check in, which makes you feel surprised and happy. The hotel staff is very friendly, and you feel a strong sense of intimacy from the moment you enter. The room we stayed in was No. 1001, which had two large balconies. From the room, we could see the sea train and Songjeong Beach below. We actually didn’t order meals during this stay, but the hotel staff told us that there was an event happening. So we enjoyed free breakfast for two days. Although it was a simple ham croissant + coffee and fruit, it made people feel so at home😊 During these two days of stay, we also enjoyed the sea view nearby and enjoyed the wind and sun on the hotel balcony. , I feel extremely relaxed physically, mentally and spiritually. I really recommend everyone to stay here🫶🏻🫶🏻
Original TextTranslated by Google
Response from Property: Hello, we are The Coolest Hotel. First of all, thank you for visiting our hotel and taking the time to write a review. Our hotel is working hard to provide the best customer satisfaction service, but the feeling was well conveyed to the customers, it was meaningful, and it was a pleasure to have good memories in Songjeong, Busan. In order for customers to leave happy memories when they visit next time, we will always work hard to provide better facilities and services. Thanks.
力臣
Oceanview Standard Queen Terrace
Stayed in May 2024
Travel with friends
11 review
4.0/5
Very Good
Posted on May 28, 2024
The room is very comfortable and has a terrace. When you open the window, you have a beautiful view of the sea and train tracks. You can sit on the terrace and rest. I really like the colorful feel of the hotel. The breakfast is also good, but the address is a bit out of the way. You have to take a bus or train to get to the city.
Original TextTranslated by Google
Response from Property: Hello, we are The Coolest Hotel. First of all, thank you for visiting our hotel and taking the time to write a review. Our hotel is working hard to provide the best customer satisfaction service, but the feeling was well conveyed to the customers, it was meaningful, and it was a pleasure to have good memories in Songjeong, Busan. In order for customers to leave happy memories when they visit next time, we will always work hard to provide better facilities and services. Thanks.
Oceanview Standard Queen Terrace
Stayed in Apr 2024
Couples
21 review
4.5/5
Great
Posted on Apr 23, 2024
Maybe because it’s a new hotel, it’s really clean! The parking space was a bit lacking, and the cleaning was a bit lacking in detail... (I found hair on the room floor as soon as I checked in, and the water bottle was already torn and the amount of water was slightly low, so they probably didn't check it.) However, as soon as I mentioned these inconveniences, the rate was increased. They provided check-out and the front desk lady was really friendly! I was surprised that the sandwiches provided for free breakfast were so much better than I expected. The swimming pool is smaller than I thought haha.
Original TextTranslated by Google
Response from Property: Hello, customer. This is The Coolist Hotel. First of all, thank you for visiting our hotel and taking the time to write a review. Regarding the cleaning condition in the room, which was disappointing to the customer, we relayed the above information to the housekeeping team so that the room could be cleaned more thoroughly and carefully. Despite the inconvenience, we thank you for your warm words. We will always strive to provide better facilities and services in the future by referring to your sincere reviews. thank you
Anonymous User
Oceanview Standard Queen Terrace
Stayed in Feb 2024
Travel with friends
3 review
3.0/5
Posted on Mar 6, 2024
The management of the hotel is lax. I had to wait 20 minutes for someone to come to the counter before I checked in. Someone came to clean only on the first day of my three-night stay, and no one came after that. The reason given was because we are foreigners and we don't know the habits of foreigners. Don’t dare to clean (for no reason) The location is not very convenient, it’s far away from everywhere
Original TextTranslated by Google
Response from Property: Hello everyone, we are The Coolest Hotel First of all, thank you for visiting our hotel and taking the time to write a review. Our staff are working hard to provide the best customer service, but these efforts are not enough to convey to customers, and we sincerely apologize for this. For any inconvenience experienced by customers during their stay, we will take immediate measures to improve it through staff education and internal meetings. We apologize again for not being able to leave you with special memories. We will work hard to provide better services through customers' enthusiastic suggestions and wait for the day when we can welcome customers again. Thanks.